Southwestern Electric Power Company (Swepco) offers its customers several ways to pay their utility bills, One convenient option is to pay your Swepco bill by phone
Swepco has partnered with BillMatrix to allow customers to make fast and easy payments over the phone When you pay by phone, your payment is processed immediately so your account stays current.
Swepco Bill Pay by Phone Number
To pay your Swepco bill by phone, call BillMatrix toll-free at 800-611-0964. This number will connect you directly with BillMatrix to make a payment on your Swepco account.
Payments can be made 24 hours a day, 7 days a week using the Swepco bill pay by phone number.
Payment Options for Swepco Bill Pay by Phone
When paying your Swepco bill by phone, BillMatrix accepts the following payment methods:
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Debit card – Such as a Visa, Mastercard, or Discover branded debit card
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Credit card – Including Visa, Mastercard, American Express, and Discover credit cards
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Electronic check – Also called e-check, this authorizes an electronic withdrawal from your checking account using your routing and account number
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ATM card – Cards affiliated with major ATM/debit networks like NYCE, Plus, and Star can be used
They do not accept cash payments over the phone If you need to pay by cash, visit an authorized payment location in person instead
What Information is Needed to Pay by Phone
Have the following information ready when you call the Swepco bill pay by phone number:
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Swepco account number – Located on your monthly bill
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Service address – The address where your Swepco service is active
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Payment amount – How much you want to pay on your account
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Payment method – The debit/credit card, ATM card, or bank account you will use
The BillMatrix automated system will walk you through step-by-step instructions to make your payment.
Swepco Bill Pay by Phone Fees
Paying your Swepco bill by phone costs $1.95 per transaction when using debit/credit cards or ATM cards.
However, there is no fee to pay by electronic check over the phone.
These BillMatrix fees apply on top of your payment amount. However, Swepco does not charge a fee for pay by phone.
Pay by Phone Safety Tips
For your security when paying by phone, keep these tips in mind:
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Call from a safe location – Avoid calling from public places where you could be overheard
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Never share personal details – BillMatrix agents do not need sensitive info like social security numbers
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Double check prompts – Confirm the details before authorizing each payment
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Review statements – Check your payment cleared as expected on your next bill or bank statement
Pay by Phone Benefits
Paying your Swepco bill by phone offers many advantages:
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Immediate payment – Your account is updated as soon as your call ends
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Available anytime – The automated system is accessible 24/7
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Quick and easy – Make a payment in just a few minutes with guided prompts
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Flexible payment methods – Use your choice of debit/credit cards, ATM cards, or bank accounts
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Avoid late fees – Phone payments post instantly so you never miss a due date
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No personal checks – Electronic payments mean you don’t have to have your checkbook handy
When to Pay Your Swepco Bill by Phone
Some situations where paying your Swepco bill by phone can be useful include:
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You lost or didn’t receive your paper bill
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You want to avoid late fees by making a same-day payment
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Your payment method on file for autopay expired
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You are traveling near a due date and can’t pay online
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You need to make a one-time payment as a guest
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You don’t have time to mail in or drop off a payment
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You want to quickly pay a past due balance before service disruption
Other Ways to Pay Your Swepco Bill
In addition to pay by phone, Swepco offers its customers these other payment options:
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Online – Pay by credit/debit card or e-check via your Swepco online account
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Mobile app – Download the SWEPCO app to pay on your smartphone
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Automatic bank draft – Enroll in AutoPay to schedule recurring payments from your bank
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By mail – Send a check or money order to Swepco’s payment address
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Authorized pay agents – Visit retailers like Walmart to pay your bill in person with cash
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In person – Go to a Swepco office during business hours to pay by cash, check, or money order
SWEPCO Payment Solutions
How do I pay my SWEPCO electricity bill?
The app makes it easy to pay on-the-go from your smartphone or tablet. You can pay your SWEPCO electricity bill over the phone using their automated phone payment system at: Follow the voice prompts to enter your account number, verify details, and make a payment by credit/debit card or electronic check. Phone payments are processed immediately.
Does SWEPCO offer electronic billing?
SWEPCO offers an electronic bill presentment and payment option, pro-vided by a third-party vendor. This service is known as paperless billing or e-Bill. With paperless billing you can receive your bill electronically rather than through the mail. You may also pay your bill electronically, at no charge to you.
Can I Mail in a payment to SWEPCO each month?
If you prefer, you can mail in a payment to SWEPCO each month. Make checks or money orders payable to SWEPCO and mail to the payment address printed on your bill.
How does a SWEPCO Bill work in Shreveport?
The amount owed is automatically transferred to SWEPCO from a checking or savings account on each bill’s due date. Customers receive the bill beforehand, allowing time to review it before payment is deducted. How do I pay a SWEPCO bill in Shreveport?
Does SWEPCO have a mobile app?
SWEPCO also offers a free mobile app for Android and iOS. You can download the SWEPCO app and log in to view and pay your bill, report outages, check usage, and more. To pay through the app: The app makes it easy to pay on-the-go from your smartphone or tablet.
What is a SWEPCO Bill?
AEP is one of the largest electric companies in the United States. As a SWEPCO customer, you’ll receive a monthly or bi-monthly bill from them for your electricity usage based on regular meter readings. It’s important to pay your SWEPCO bill in full and on time to avoid any service disruptions.
