- Tell me about yourself (a classic video question)
- What was the toughest challenge you’ve faced.
- Tell me about a time you faced a problem with a team member.
- Tell me something that is not on your resume.
- Access more of these questions at Voomer.
SYKES Job Interview Tips
9 . Tell me about a time when you had to work with a difficult or disruptive person. It may be a client, manager, or coworker. How did you handle the situation? What was the outcome?
People skills are highly valued in a company. It is important to show how you can manage difficult personalities, especially if you are applying for a job that involves teamwork, or a lot of interactions with clients.
- What have you found about the company and its culture?
- What have you learned about how the employees value each other?
- How do they treat their customers?
- Do they have any specific standards and policies?
Use the triple A of diffusing a difficult situation:
If it is a customer, it would add that extra touch if you “Ask” for the customers contact information so you can update them of any progress on their issue.
This question is asked 48% more frequently at SYKES than at other companies.
3 . Tell me about yourself
This question may sound vague, but it actually requires a matter of fact, concise and relevant answer. Hereâs how you can approach it.
- Based on your Key Selling Points and your knowledge about the company, why do you think you are a good fit for this position?
- Can you support your statement with relevant examples from your past experiences?
Try to be concise and stay within 1-2 minutes.
You can also end with a question like:
âDo you know what the current needs in the company/department are, where my skills and experience can help?”
That can help you learn more about the company and the job, turn the “interrogation” into a conversation and will allow you to relax some tension.
Read our blog post to learn more about how to answer this question.
This question is asked 29% less frequently at SYKES than at other companies.
Take a quick quiz and check if youâre ready to answer this question at your next job interview:
Pick the best answer:
AMy name is Andrew Franklin, I am 28 years old, and I am looking for a job that pays well.
BHello, my name is Natalie Price. I have two children and I love playing billiards and travelling. I am 33 years old.
CHi Mr. Simon, my name is Stanley Clark and I am a certified Project Management professional known for completing projects on time and on budget. I am passionate about building agile work culture and delivering results.
DHi Mr. Simon, my name is Dorothy Hanson. I have previously worked as an accountant in retail, but currently I am trying to transition into the field of healthcare.
Now that you have read some of our recommendations, you may wonder: âOk, so whatâs next? I seem to understand these concepts quite well and they kind of make sense to me, but how do I make sure my answers are actually in accordance with these recommendations, and I will stand out as a strong candidate in my upcoming interview?â
Good question. Assuming you are indeed qualified and fit for the position you are interviewing for, the best thing you can do is make sure the interviewer sees this fit.
There are two ways how you can leverage Mr. Simonâs expertise to help you shine your best:
To request the session, shoot us an email to [email protected] and attach your resume and job description to expedite the process.
Hereâs what our customers are saying.
Amanda, QA Manager:
I searched interview prep via Google and found Mr. Simon. I sent an e-mail requesting help. Natalie was prompt in response. The session was one of the best things to have happened during my job search and interview preparation. Natalie helped me feel calm and confident. She helped me break down the job description and relate it to my experience. After working with Natalie, I received 2 job offers in the same day.
Anna, Director of Brand and Marketing Strategy:
I had you on the list to reach out since it was your advice that helped me prep differently for my interviews. Thank you for your support and friendship while I was transitioning. It had an impact! I appreciate it and mean it.
Claudia, Project Manager:
I used Mr. Simon to prepare for a job interview, and it helped me re-think my responses and gain confidence. Also, the questions were not very far from real life interview questions. In addition, having the opportunity to hear my own answers and read the recommendations on how to respond concisely was really helpful. I enjoyed using Mr. Simon and would use it again!
7 . What one skill do you possess that you think will be the most important to a hiring manager?
Employers place a lot of emphasis on finding candidates with the right skills and competencies for their organizations.
Depending on the career sector and profession you choose to work in, there are very specific skills, abilities and knowledge needed to do the job well.
The interviewer asks this question to make sure you will be a good fit with your skills and experience and will be a great addition to their team.
- Where did you excel?
- What would your peers say youâre especially proficient at?
- Have you ever received recognition for meeting a particular objective or excelling in a specific area?If so, your skills likely assisted you in reaching this achievement.
- What personal talents or attributes helped you meet that milestone?
Ask former coworkers or managers to help you to determine your strengths that made you unique. Imagine yourself as a manager who needs an employee to fill the position you are currently applying for. What would you as the manager expect from a candidate for this job?
It is important to be able to distinguish your skills from personal qualities. The first are acquired in the process of work and training, and the second characterize you as a person.
This question is asked 4.3x more frequently at SYKES than at other companies.