Living in Texas City comes with the convenience of municipal water service provided by the city’s Utility Billing Department. But to avoid disruption, residents must pay their water bill on time each month. The good news is Texas City offers multiple easy ways to pay your water bill.
In this article, we’ll look at the various payment options available and key tips to remember for paying your Texas City water bill on time. Whether paying online, by phone, in person or by mail, the city aims to make bill payment as simple as possible.
Pay Online
The quickest and most popular payment method is online through the city’s website. Paying online allows 24/7 access from your computer or mobile device. There are no sign-up fees to utilize the online payment system.
To pay your Texas City water bill online, go to wwwtexascitytxgov and click on “Pay Utility Bill Online” under the Utility Billing section. You’ll be redirected to the secure Invoice Cloud portal to enter your account and payment details.
Online payments post instantly to your account, helping avoid late payment fees. You can use credit/debit cards or e-checks to pay online. A small convenience fee of $2.95 does apply. But the 24/7 availability often makes it worthwhile for busy customers.
Pay By Phone
In addition to the website, Texas City offers a pay-by-phone option for water bill payments. Simply call the Utility Billing Department at (409) 643-5923 during normal business hours to make a payment over the phone.
You’ll need to provide your account number and confirm billing details. Phone payments can be made via credit/debit card A convenience fee applies to phone payments just as with online payments But it provides flexibility for customers not able to easily login to the website.
Pay By Mail
Mailing in a personal check or money order remains an option for paying your Texas City water bill each month. Be sure to include your payment stub from the bill to help expedite processing. Send your mailed payment to:
City of Texas City
P.O. Box 3837
Attn: Utility Customer Service
Texas City, TX 77592-3837
It’s smart to allow 7-10 days for mailed payments to avoid late fees. Write your account number clearly on the check or stub and double check the mailing address. Mailed payments take the longest to post so keep that in mind.
Pay In Person
For customers who prefer the most direct payment method, you can pay your Texas City water bill in person at City Hall located at:
1801 9th Avenue North
Texas City, TX 77590
In-person payments can be made via cash, check, money order or credit/debit card. City Hall is open Monday through Friday from 8am to 5pm, excluding holidays. You’ll receive an immediate receipt confirming your payment. This is a great option if you’ve had issues with payments getting lost in the mail.
Auto-Pay and Recurring Payments
Signing up for auto-pay or recurring payments through the online payment system is an easy way to ensure your water bill gets paid on time every month. Once enrolled, the payment is automatically deducted from your selected account on the due date.
This avoids late fees from forgotten bills. Recurring payments are similar but allow you to review the bill before the scheduled payment date. Enrolling in automatic or recurring payments gives peace of mind knowing the bill is always paid on time.
Review Billing and Usage
Be sure to periodically review your water usage details on your Texas City bill for any abnormal spikes that could indicate leaks or other issues. Understanding the various service fees and taxes that comprise your charges will help you budget and control costs.
Monitoring your consumption patterns can reveal plumbing problems early before they result in unexpectedly high bills. Reviewing billing details ensures there are no inaccuracies and you know what to expect payment-wise each month.
Avoid Late Fees
Paying your Texas City water bill by the due date is crucial to avoid late payment penalties. If your payment is not received on time, you’ll incur a 10% late fee that gets added to your next bill. Repeated late fees can add up quickly.
If a bill is left unpaid, the city will issue a disconnection notice warning service will be turned off by a specified date if not paid. This involves extra reconnection fees and hassle in addition to the overdue amount. Pay on time to prevent these fees.
Seek Assistance if Needed
If you anticipate having trouble paying your water bill on time, call the Utility Billing Department right away to make payment arrangements. This allows you to pay a portion by the deadline and the rest later. Texas City wants to help customers avoid disruption.
Also ask about any bill assistance programs if you qualify. The city partners with groups like Gulf Coast Community Services Association that provide emergency utility bill aid for qualifying households. Seek help before the due date rather than after disconnection.
Paying your monthly water bill to the City of Texas doesn’t have to be a chore. Convenient online payments, phone payments, auto-pay, and in-person options at City Hall make it quick and easy. Choose the method that fits your needs and pay on time every month to avoid penalties.
Alternative ways to pay your water bill 3-24-20
FAQ
How to pay a water bill in Texas?
There is an online form to fill out that only needs your account number and PIN number. It only takes two minutes. Enjoy the convenience of paying your bill online. Available 24/7, Texas Water Utilities’ online bill pay system is safe, secure, and free. Payments typically post to customer accounts within 1 hour.
What is the phone number for Texas City water emergency?
To check if there is a leak, please call the Texas City Utilities Office at 409-359-5505 or 409-682-6846 after hours or on weekends and holidays.
What is the average water bill in Texas City?
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Utility
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Average Texas Bill
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Electricity
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$132
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Gas
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$111
|
|
Cable & Internet
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$114
|
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Water
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$45
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What is refuse on a water bill in Texas?
The refuse portion is only charged to residential customers for trash service. In the refuse part, a third-party company picks up trash from homes and takes it to the landfill. There are also fees for the landfill, a street use fee that pays for city street maintenance, and administrative and clerical costs.
How do I make a payment for my Texas City Utilities?
Payments can be made online at our Payment Portal, or by phone at 833-259-4014. Municipal Court Department Page: With Citizen Self Service, you can pay your Texas City bills online 24 hours a day, seven days a week. You can use Visa, MasterCard, or Discover.
Does Texas City call about overdue water bills?
The City of Texas City does not call people whose bills are past due, and payments can NOT be made over the phone. Texas City Police Department is actively investigating these scam calls. How come we use so much water? How do they read the meter when it’s so dirty? If I get divorced, can I take over the water bill?
How do I create a Texas City water account?
If you already have an account, you just need to login to the Texas City Water site. Texas City Water accepts credit cards, debit, and direct deposit. Click here to login . Want to create a new account? You can create a new account on the Texas City Water website.
Does Texas City water accept credit cards?
Texas City Water accepts credit cards, debit, and direct deposit. Click here to login . Want to create a new account? You can create a new account on the Texas City Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit.
Does Texas City water have a water quality report?
As part of the Safe Drinking Water Act, the EPA makes Texas City Water check the quality of the local water every year and send out a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
Why did Texas City water receive the best-possible grade?
Here is the best grade possible for Texas City Water because the levels of contaminants in the water were better than the Public Health Goal and most of the other water providers we looked at. Have a Question, Issue or Comment? Already have an account?.
