Renting a storage unit from The Lock Up provides secure, accessible storage space for your extra belongings Keeping up with paying your monthly storage bill on time is important to avoid late fees and potential auction of your possessions The Lock Up offers easy online payment options to pay your storage bill conveniently from anywhere. This comprehensive guide covers setting up an online account, available payment methods, understanding fees, and tips for staying on top of your storage unit payments.
Overview of Paying The Lock Up Bills Online
The Lock Up is one of the largest privately owned storage chains in the US with over 80 locations across 9 states. They offer climate controlled and non-climate controlled storage units in a range of sizes for residential and business customers. As a customer, you’ll receive a monthly bill for your storage unit rental and any additional services or fees.
Paying online through your Lock Up account provides flexibility to pay anytime from your computer or mobile device. You can also set up autopay or make one-time payments as needed.
Benefits of paying your Lock Up bill online include
- 24/7 access to make payments
- Avoid late fees
- Payment receipts and history
- Set up autopay for convenience
- Get email bill reminders
- Easy account management
How to Set Up Your Lock Up Account
To pay your storage bill online, you first need to set up an online account with The Lock Up:
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Go to TheLockUp.com and click on “Account Login”
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Select “Create Account” if new customer.
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Enter your contact information and storage facility location.
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Create username and password.
Once your account is created, you can log in anytime to pay your bill, manage payment methods, view statements, and update account details.
Pay Your Lock Up Bill Through the Account
To pay your storage bill through your online Lock Up account:
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Log into your account.
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Go to “Pay My Bill” section.
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Select payment amount and checkout.
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Payment confirmation will display.
You can use a credit/debit card or e-check through your checking account. One-time or autopay options available.
Understand Payment and Late Fees
The Lock Up does not charge convenience fees for paying your storage bill online through your account. You can pay by e-check at no cost. Credit/debit payments will incur standard card processing fees.
Late payments will result in the following fees:
- $10 late fee if payment received 6+ days past due
- $20 late fee if payment received 16+ days past due
Review your rental agreement for full fee details. Stay on top of payments to avoid late fees being added.
Tips for Managing Lock Up Payments
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Log in regularly to check your balance.
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Set up autopay to avoid lapses.
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Save your account login to your favorites.
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Update payment method right away if card expires.
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Access account on mobile to pay on the go.
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Sign up for paperless billing and emails.
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Add due date reminders to your calendar.
Staying organized will help avoid missed payments and surprises.
Receive Bill Reminders and Past Due Alerts
To help remember payment deadlines, take advantage of bill reminders through your Lock Up account:
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Receive emails for bills and past due notices.
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Set text alerts for due dates and late bills.
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Enable push notifications through mobile app.
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Add monthly due date to your calendar.
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Follow Lock Up on social media for billing tips.
Bill reminders are key to paying on time and avoiding issues.
Avoid Lock Up Auction and Retrieval Fees
If your storage unit account becomes significantly past due, your items could be auctioned. Avoid this worst-case scenario:
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Pay at least the minimum to deactivate auction status.
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Call facility immediately if auction scheduled to make payment arrangements.
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Retrieve belongings promptly if space is auctioned to avoid additional fees.
Stay proactive with payments and communications to prevent getting to the auction stage. Pay online easily through your Lock Up account.
Change Billing Date or Payment Method
If needed, you can request to update your Lock Up account details:
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To change billing date – Contact facility manager to submit request.
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To change payment method – Log in to account and update in settings.
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To close your account – Provide written notice to facility 30 days prior.
Reach out to facility directly for assistance changing your billing or closing your account.
Avoid Lock Up Fees with Proper Payment
By paying on time each month through your online account, you can avoid all extra fees, keep your space accessible, and prevent the hassle of retrieval should your unit get auctioned off.
Stay organized with bill reminders, and take advantage of autopay options to simplify payments. Keep your Lock Up account in good standing by utilizing convenient online payment methods for your storage bill.
Get Support for Your Lock Up Account
If you need assistance with your Lock Up storage unit account, contact your facility directly:
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Call facility phone number listed on website or bill
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Visit facility in person
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Email facility manager from website
The friendly facility staff can help with billing questions, payment issues, changing account details, and any other storage needs.
Frequently Asked Questions
What if I lost my Lock Up account login?
You can reset your password through “Forgot password” link or call facility to assist.
What if my payment doesn’t process?
Check that your payment method on file hasn’t expired or had fraud protection triggered. Contact facility for help troubleshooting declined payments.
Can I split payment between multiple cards/accounts?
No, The Lock Up system only allows payment from one method per transaction.
How do I get a copy of my bill or statement?
Login to your account and navigate to “Statements” section for electronic copies.
How do I close my Lock Up account?
Submit written notice to facility manager 30 days prior to closing date. Pay final bill and vacate unit.
Paying your storage bill online with The Lock Up is fast and easy. Sign up for an account, enable autopay, and take advantage of bill reminders to simplify payments. Avoid unexpected fees by keeping your storage account in good standing.
Save Up To 50% When You Rent Online!
Free use of a truck, in most locations, to move your belongings in.
Individual keypad access and security camera monitoring.
Manage your account anywhere with our Free Mobile App.
Immediate protection of your valuables and belongings.
The Lock Up has a 4.6 rating out of 5 based on 1,400 reviews!
Free use of a truck, in most locations, to move your belongings in.
Individual keypad access and security camera monitoring.
Immediate protection of your valuables and belongings.
Immediate protection of your valuables and belongings.
The Lock Up has a 4.6 rating out of 5 based on 1,400 reviews!
Find a Self Storage Unit In Your State
The Lock Ups premium self storage facilities are conveniently located in 8 states.
The Lock Up is a leading provider of affordable storage rental units for your personal and business needs. We have over 40 storage facility locations and continue to grow with new storage space nationwide. The Lock Up is committed to being the most convenient, secure and professional storage solution in your neighborhood.
Our customers enjoy peace of mind with our storage units, knowing their valuables are protected by 24-hour camera monitoring and electronic coded access.
Clients also enjoy climate-controlled self storage units, carpeted hallways and access to a free move-in truck with each new storage unit rental.
