Entrata has been a huge support to Think Utility Services, LLC. with their superb services that makes it easier for our customers. Entrata is a cloud-based property management solution that features property accounting, facilities management and resident management. Click below for additional information on Entrata.
MRI Software, LLC. is a provider of real estate and investment management software to real estate owners, investors, and operators. With their constant support and revolutionary software, weve established a stronger relationship with our customers. Click below for additional information on MRI Software, LLC.
RealPage Outperform are a leading global provider of software and data analytics to the real estate industry. Think Utility Services has built a strong relationship with RealPage Outperform to better our services with our customers. Click below for additional information on RealPage Outperform.
Yardi Inc. is a global technology company, with products and services to serve any size business, in any real estate market. Think Utility Services, LLC. used Yardi Inc. software to propel our business goals into the 21st century these past couple of years. Click below for additional information on Yardi Inc.
For residents living in submetered multi-family properties, Think Utility Services is likely your utility billing provider. They handle water, gas, electric, and other utility billing and payments for your unit As a customer, understanding your account and the various ways to pay each month is important to avoid fees and stay in good standing. This comprehensive guide covers everything you need to know about paying your bill with Think Utility Services
Overview of Think Utility Services
Think Utility Services is one of the largest third-party submetering companies in the US They provide billing services and utility management for apartments, condos, mobile home communities, and other multi-tenant properties.
Here’s an overview of how submetering and Think Utility work
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Your property management uses Think Utility Services to handle utility billing.
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Your individual unit is submetered to track exact usage.
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You receive a monthly bill from Think Utility for your share of utilities.
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Payment goes to Think Utility instead of directly to the utility company.
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Rates and billing fees apply on top of your usage charges.
Understanding this arrangement helps you know what to expect from the billing process as a Think Utility customer.
Getting Started with Your Account
As a new customer, here are some tips for getting started:
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Activate your online account to manage billing and payments.
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Provide accurate contact information and update if you move.
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Enroll in paperless billing to get statements electronically.
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Review your first 1-2 bills carefully to understand the format and fees.
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Set up autopay or calendar reminders for due dates to avoid late fees.
Familiarize yourself with the billing cycles, due dates, rates, and fees so paying your bill goes smoothly from the start.
Payment Options Overview
Think Utility offers several ways to pay your utility bill conveniently:
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Online through your customer account portal to pay by card or echeck.
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Phone via IVR system or speaking to a representative.
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Mail with your remittance stub and a check to their office.
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In person at select authorized payment centers.
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AutoPay to have payments drafted from your bank account.
Review your options and select the payment methods that suit your needs and preferences each month.
Paying Your Bill Online
The quickest and most convenient way to pay is through your online Think Utility account:
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Login using your email and password.
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Select “Pay Now” and enter payment amount.
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Choose a card or bank account on file or enter a new one.
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Review payment info carefully before submitting.
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Receive instant emailed confirmation of payment.
Online payments post to your account immediately so your balance is marked paid right away. It’s fast, easy, and can be done 24/7.
Paying Your Bill by Phone
You can pay your utility bill over the phone using Think Utility’s automated system or agents:
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Call 1-888-696-3837 and follow prompts to access the IVR.
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Enter your 10-digit account number and confirm security PIN.
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Select option to pay full or partial balance.
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Provide debit/credit card number and expiration or checking account.
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Write down the confirmation number at the end.
Speaking to a customer service agent gives you the option to pay with cash as well. Just verify posted payments appear on your account.
Paying Your Bill by Mail
To pay your Think Utility bill by mail:
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Fill out your payment stub completely with account number and amount due.
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Write a check or money order payable to Think Utility Services.
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Include your remittance stub in the envelope with your payment.
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Mail to Think Utility Services, PO Box 712063, Cincinnati, OH 45271-2063.
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Allow 5-7 days for mailed payments to process and post.
Keep your payment stub in a safe place to reference for future mailed payments. Send funds at least a week before your due date.
Paying Your Bill in Person
You can pay in person at authorized payment centers:
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Visit MoneyGram or Western Union locations that accept Think Utility payments.
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Bring your latest bill or know your account number and amount due.
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Pay with cash, debit/credit card, money order, or other accepted methods.
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Receive a printed payment receipt on site.
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Payments post to your account within 48 hours typically.
In-person payment allows you to pay with cash securely. Locate your nearest in-person pay station on their website.
Enrolling in Automatic Payments
For easier bill management, sign up for AutoPay through Think Utility to have payments automatically withdrawn from your bank account on your due date monthly.
To set up AutoPay:
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Access your online account and navigate to the AutoPay section.
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Enter your bank name, account number, and routing number accurately.
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Agree to the authorization terms and conditions.
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Your next bill will be paid automatically on its due date.
With AutoPay, you don’t have to remember to pay each month – it happens automatically on the due date. Monitor your account to ensure on-time deductions.
Avoiding Late Fees and Disconnection
Avoid penalties by taking these steps:
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Pay your bill on or before the due date shown on your statement.
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Set payment reminders in your calendar a week before your bill is due.
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Go paperless to prevent mailing delays – get statements electronically.
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Check your account for any balance forwards before additional fees are applied.
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Contact support if you will be late on payment to see if an extension is approved.
Staying on top of your utility account with Think Utility ensures fees don’t accumulate and your service continues without interruption.
As a Think Utility Services customer, you have multiple options to pay your utility bill conveniently online, by phone, by mail or in person. Sign up for AutoPay to set payments on auto-pilot each month. Avoid late charges by paying on time and staying organized. Keep your account in good standing.
Think Retail Centers Submetering
The retail / commercial environment is unique, and requires a specialized skill set. Think Utilities understands this and offers services from on-staff plumbers to billing programs designed to account for all utility expenditures.
Water, Gas, Electric Submetering and Utility Billing Services
Tired of utilities breaking the annual budget? Do residents that conserve subsidize those that consume? Think Utilities specializes in transitioning condominium communities from including utilities in fixed monthly fees to billing residents directly for what they use.
Utility billing reduces property consumption 15% – 40% by making tenants responsible for consumption. Offering billing, integration, installation, system maintenance and more, Think Utilities has innovative solutions for your community.
Control utility expenditures and substantially reduces consumption. Billing households for what they use alters personal habits, prompts the repair of leaks, and creates an adaptive utility recapture strategy.
Think Utility Services – Why Use Think Utility Services?
How do I pay my think Utility Services Bill?
You can pay your Think Utility Services bill on doxo. log in to your account at thinkutilityservices.com, choose “Think Utility Services” from the list of connected billers, and then use your preferred payment method to make a payment. How can I track my payments to Think Utility Services on doxo. com?.
Does think utility services billing fee reflect online payments?
Think Utility Services billing fee does not reflect online payments. The billing fee is for individual meter reading, invoice process and mailing, and customer service support. You can pay in different ways, such as by credit card over the phone with a customer service rep or by paying online through our website.
Does think utility services profit from utilities?
Think Utility Services does not profit from utilities. The price assessed by the utility provider is the price you pay. We charge a billing fee for reading meters, making invoices, mailing them, collecting payments, running a customer service call center, and keeping up with web-based account and payment services.
Where is think utility services located?
Seleccione para leer esta página entre español o inglés. We’re located in Clearwater, Florida but serve the continental United States. Talk to us today to get a free consultation! Think Utility Services lets residents log in to their utility accounts and get help with questions or issues. They also offer a bill payment portal, autopay, and more.
How much does think utility services charge?
You can mail a check to Think Utility Services (formerly Midway Services) at their PO box in Clearwater, Florida, or use a credit or debit card to pay over the phone or online. The issue is that the credit and debit card payments incur a “convenience fee” of $4 per payment.
Can I set up automatic payments for my think Utility Services Bill?
Yes, you can set up automatic payments for your Think Utility Services bills on doxo. com. This way, you never have to worry about missing a payment again. How can I pay my Think Utility Services bill on doxo. com?.