- Tell us about your previous work history? …
- Why do you want to be a team member? …
- How would you deal with an upset customer? …
- Why should I hire you? …
- Where do you see yourself in five years? …
- How do you create exceptional guest experiences? …
- Do you have any questions for us?
When you go for a Tim Hortons interview, you can expect to be asked questions about your customer service skills and experience, as well as questions specific to the Tim Hortons brand.
To help you prepare, we’ve compiled a list of sample Tim Hortons interview questions and answers. Read on to learn more about what to expect during your interview and how to craft your own responses.
The interview process at Tim Hortons can vary depending on the position you are applying for. For entry-level positions, such as Team Member or Supervisor, the process is typically fairly straightforward and may only consist of one or two interviews. For more senior positions, such as Shift Supervisor or Baker, the process may be more extensive and include multiple rounds of interviews. Overall, the interview process is generally not too difficult, although some applicants may find it challenging to answer questions about their experience working with food or customer service.
Top 5 Tim Hortons Interview Questions and answers
Interviews for Top Jobs at Tim Hortons
Customer Service Representative (CSR) Interview
I interviewed at Tim Hortons
Interview
It was smooth and easy. With little bit of experience but not required. The manager usually calles for an interview once you drop in a resume at the store. Make sure you put the reference if you have one.
- Why you want to work for tim hortons
Team Leader Interview
I interviewed at Tim Hortons
Interview
Did interview in dining area of my local Tim Hortons. They asked me what I would have expected in terms of questions and overall good experience coming from the manager/boss.
- What would you do if a coffee pot broke?
Barista Interview
I interviewed at Tim Hortons
Interview
They were nice, really really really very very nice. Interviewer was nice. Positive experience would recommend to anyone that is interested. Their coffe is also good, try a caramel ice Capp. I love it.
- Why do you wanna work here?
Hiring Process
After completing and submitting the appropriate paperwork for employment consideration, Tim Hortons applicants typically hear back from a hiring manager to schedule a job interview within a couple of days. Candidates generally encounter a single interview session during the Tim Hortons hiring process.
Q&A with Supervisor
Entry-level job seekers typically interview with a supervisor or acting store manager in one-on-one question-and-answer sessions.
Second Interview Expectations
Most job seekers participate in a single interview during the Tim Hortons hiring process, although additional job interviews may prove necessary for managerial candidates. Tim Hortons applicants typically receive formal invitations to second interviews at the end of the initial interview.
For manager jobs
Potential workers vying for careers as supervisors and managers must often meet with existing managers and then interview with general or area managers.
Time in between interviews
Depending on volume of applicants, some prospective managers may wait as long as a week to receive a second interview.
Related Links:
- Tim Hortons Job Openings
- Tim Hortons Application
Video interview with a Tim Hortons employee
Video Transcript
Interviewer:
Please describe your job title and primary duties?
Tim Hortons Cashier:
So I was a cashier there and I would serve the customers coming in. I was responsible for cleaning, preparing food, baking, and I would also help out the manager.
Interviewer:
How would you describe the application and interview process?
Tim Hortons Cashier:
It was a group meeting interview. So there was about four of us in the interview and they’d just ask basic questions about our previous job experience and certain applications that would be applied on the job if we were to be hired.
Interviewer:
What questions did the interviewer ask during the job interview?
Tim Hortons Cashier:
They asked about the hours you’re available to work, things like if there was an upset customer that came in, how would you deal with that? Your job experience, what you want to get out of the job and things like what do you feel the traits that you’re required to be a good performer at the job?
Interviewer:
What set you apart from other candidates?
Tim Hortons Cashier:
I’m very prompt at timing. I was available when they needed, so it was weekend hours and I was available those hours. I was looking for more of a part-time position so I would say more of my availability compared to the others is why I got hired.
Interviewer:
What other advice would you give to a job seeker looking to gain employment?
Tim Hortons Cashier:
Just kind of you have to have really good customer skills, customer relation skills. You have to be diverse so always treating the customer with care and you have to work really quickly. So always be aware of your timing.
Job Interview Experience
How to prep for an interview with Tim Hortons. Read more.
Possible Interview Questions and Answers
Q: Do you have any long-term career goals working for Tim Hortons?
A: I’m using the job as a way to gain professional work experience, but my career goals exist in another industry.
Related: What Are Your Goals for the Furture?
Q: How would you feel about working at multiple locations?
A: I wouldn’t mind if there was travel or gas compensation.
Q: Why do you want to work here?
A: I would like to build my resume with a prominent company.
How to answer interview questions.
If you are looking for Tim Hortons Interview Questions you have come to the right place.
Please note that this company has no affiliation with worknearyou.net, therefore we cannot guarantee specific questions asked on the interview.
Generic Interview Questions for Tim Hortons
Ans: Structure your answer appropriately by talking about hobbies, interests, and similar work-related issues. You should highlight how Tim Hortons is better than its competitors. This question helps you to create the first impression in the minds of the interviewer. You should also make sure you highlight the strong points of your career. There are times when the interviewing manager may miss on seeing your achievements. You should make it a point to let them know about it and also any rewards that you may have received.
Since the chain has expanded so much (and is still expanding), Tim Hortons has to hire many fast-food attendants or team members to meet its demands. They are primarily the company’s face as they take and deliver orders.
Well, thank you so much for inviting me for the interview for the team member position at Tim Hortons. I would describe myself as a people person who is very detail-oriented and possesses good numeracy skills. I graduated from ABC high school in 2016 and have 6+ years of experience working as a team member and cashier for food service establishments.
If you want to work as a Tim Hortons team member, you should prepare yourself for an interview.
Tim Horton’s is a multinational fast food eating place famous particularly for its coffee and baked items with numerous branches across Canada and the USA. The staff at Tim Horton’s is very customer-friendly and courteous, and the place is known for its remarkable service. Also, Tim Hortons is a subsidiary of Restaurant Brands International.
Your interview will be based on how much you know about the company, making coffee, and delivering customer service.
FAQ
Why do you want to work for us Tim Hortons?
Why should we hire you example?
- Excellent communication and customer service skills.
- Ability to multi-task in fast paced environment.
- Must possess problem solving skills.
- Ability to follow Tim Hortons policies and procedures.
- Maintain a neat, clean and professional appearance.
- Must be fully vaccinated.
What should I wear to a Tim Hortons job interview?
- Excellent communication and customer service skills.
- Ability to multi-task in fast paced environment.
- Must possess problem solving skills.
- Ability to follow Tim Hortons policies and procedures.
- Maintain a neat, clean and professional appearance.
- Must be fully vaccinated.
What skills do you need for Tim Hortons?
- Excellent communication and customer service skills.
- Ability to multi-task in fast paced environment.
- Must possess problem solving skills.
- Ability to follow Tim Hortons policies and procedures.
- Maintain a neat, clean and professional appearance.
- Must be fully vaccinated.
