Dealing with medical bills can be confusing, especially at a large hospital system like Tallahassee Memorial HealthCare (TMH). With multiple facilities and hundreds of providers, TMH bills can be complicated to navigate.
The good news is that TMH offers a range of payment options to make it easier to pay your bill. In this comprehensive guide, we’ll walk through everything you need to know about paying online, by phone, mail or in person at TMH.
Understanding Your TMH Bill
After receiving care at TMH you’ll get a bill in the mail. Your statement will include
- Account number – Your unique billing ID number
- Date of service – When you received care
- Charges – What services you received and how much TMH billed per item
- Payments/adjustments – Any payments made by you or your insurer
- Patient balance – How much you owe based on total charges
If you see any errors or have questions, contact TMH’s Patient Financial Services team right away at 850-431-6200.
Online Bill Pay at TMH
Paying online is the fastest and easiest way to pay your TMH bill.
To pay online:
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Go to https //payinstamedcom/Form/Payments/New?id=TMH
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Enter your TMH account number last name and billing zip code
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Select “Pay Now” next to the balance you want to pay
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Enter your payment information and submit
You can pay by credit/debit card or electronic check. Online payments are typically processed right away.
Paying by Phone
To pay your TMH bill over the phone:
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Call TMH’s automated pay-by-phone line at 833-465-0616
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Follow the voice prompts to enter your account number, billing zip code and payment info
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The automated system will process your payment
Paying by Mail
To pay by mail, send a check or money order to:
TMH PO Box 15567Tallahassee, FL 32317Include your account number on the check. Allow 7-10 days for mailed payments to process.
In-Person Payments
You can pay your TMH bill in-person at the Cashier’s Office located at:
Tallahassee Memorial Hospital1400 Miccosukee Rd.Tallahassee, FL 32308Bring your bill and preferred payment method. The Cashier’s Office takes cash, checks, money orders, and credit/debit cards.
Payment Plan Options
If you can’t pay your entire TMH bill at once, you may be able to set up a payment plan. Payment plans allow you to pay your balance off in affordable monthly installments over 6-12 months.
To set up a payment plan, contact TMH’s Patient Financial Services team at 850-431-6200. A representative will review your account and help establish monthly payments that fit your budget.
Financial Assistance for TMH Bills
TMH offers financial assistance programs to help patients who can’t afford their medical bills including:
- Charity care – If you meet income limits, your entire bill may be forgiven
- Discounted care – A sliding scale discount based on your income and expenses
- Payment plans – Affordable monthly payments
To find out if you qualify, complete TMH’s Financial Assistance Application or call 850-431-6200.
Answers to Frequently Asked TMH Billing Questions
Here are some common TMH billing questions and answers:
What is my account number for online bill pay?
Your account number is on your billing statement. It is a unique number assigned to your bill.
Why am I getting bills from multiple providers?
TMH bills for facility fees. Your providers like doctors, labs, radiology, etc. bill separately.
What if I already paid but still got a bill?
Contact Patient Financial Services if your bill doesn’t reflect a payment you already made.
Why do I owe money if I have insurance?
You may owe copays, deductibles, or non-covered charges after insurance pays.
When are TMH bills due?
TMH bills are due upon receipt. Pay promptly to avoid late fees or collections.
Can I get an itemized bill?
Yes, contact Patient Financial Services to request an itemized statement.
Who can I talk to if I have billing questions?
TMH’s Patient Financial Services team is available at 850-431-6200.
Get Personalized Support for Your TMH Bill
The billing process can be challenging to navigate. But TMH’s billing staff is available to provide personalized support and answer any questions about your statement.
Contact Patient Financial Services if you:
- Have questions about your TMH charges
- Want to set up a payment plan
- Need help applying for financial assistance
- Want to check on a payment you already made
- Find any errors on your statement
TMH understands medical bills can be confusing. Their billing team is here to help explain your account, answer questions, and resolve any issues.
With the right support, you can get clarity on what you owe and find the optimal payment option for your situation. Contact TMH today to get personal assistance with your hospital bill.
Outstanding care that’s more than medicine.
Your health means everything to us. That’s why we’ve created a comprehensive network of services and specialties to care for you. Let’s get started!
