Top 10 United Airlines Interview Questions & Answers [2021 Edition]

If you are interested or qualified to be in the aviation industry, United Airlines can be a good place to try your luck. This article will look at some of the common questions asked in United Airlines interviews to give you the edge over your competitors. Take a look at the following:

Free United Airlines Flight Attendant Interview Study Guide Questions and Answers
  • Tell me about your best day at work. …
  • Tell me about your worst day at work. …
  • How do you explain something technical and give an example?
  • Tell me about a time when you had to work together with people you did not know.


16. How Would You React If One of Your Colleagues Refused to Follow the Rules?

Even though United Airlines greatly values teamwork and camaraderie, you should understand that rules and policies come first. You shouldn’t cover up for your employees if they blatantly break the rules or fail to adhere to them. Assure the interviewer that you will intervene instantly.

Sample Answer

I believe that everyone should adhere to workplace rules and policies. I would immediately intervene and talk to the employee, explaining how they are ignoring the rules. Everybody can make a mistake and will not be too quick to report unless it’s something serious. However, I would inform the managers if I see them breaking the rules again.

9. Comment about Our Brand

What do you think the United Brand is? This is where you mention what you believe United Airlines pride itself in and what their services target. Remember to get this right. Convince the interviewer that you know about their potential workplace. Be honest. Admit if you don’t know.

Sample Answer

From what I have observed, your brand is all about connecting people and uniting the world. It is pretty visible from your services and the fact that you fly to over six continents. (This is just a sample answer. You can choose to be as detailed as you want)

5. Do You Have any Other Qualification that We Should be Aware Of?

This is generally a follow-up question, especially if asked after the former. Also, this would be an excellent time to talk about the additional languages you can speak, especially if you didn’t get the chance. You can also mention any previous experience in customer service or some of the workshops you have attended. Make sure that you sell yourself and convince the interviewer that you deserve this position.

Sample Answer

I spent five years as a customer service attendant in a retail store. I leant how to deal with upset, difficult and demanding customers. It also opened me up to several interactions that allowed me to understand people better. This will come in handy in this job, given how much you value your customers.

10. What is Your Greatest Strength?

In anticipation of this question, make sure you list your greatest strengths and those required in the job description. Once everything is in order, compare the lists and mention the greatest strength captured in both. The hack is to make sure that whatever you mention is relevant to your job.

Sample Answer

My greatest strength is empathy, an attribute that is highly needed when working with customers and the general public. It has countlessly helped me in delivering excellent customer service to clients and attending to those in need. I believe that it will also come in handy in this job, given that you highly value your customers.

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