Convenient Ways for Paying Your Town of Abingdon Utility Bill

Living in the historic town of Abingdon, Virginia comes with charm and community. It also comes with monthly utility bills for water, sewer, trash services and more. Paying these bills promptly each month is an important responsibility as a resident. Luckily, the Town of Abingdon offers various payment options to make paying your bill quick, easy and modern. This article will walk through the different methods for paying your Town of Abingdon utility bill.

Pay Online for Fast, Secure Processing

The fastest way to pay your Town of Abingdon utility bill is online through the town’s website. Online payments can be made anytime, anywhere in just a few minutes. All you need is your account number and billing information.

To pay online, go to the town’s website and click “Online Bill Pay” then “Utility Pay.” Enter your account number and the amount owed. You can store your payment information to check out faster for future bills. The money is immediately deducted from your selected account.

Paying online is secure – the town uses encryption and other protections. You’ll receive an email confirmation when the transaction is complete. With online payments you don’t have to worry about your bill getting lost or delayed in the mail.

Pay Over the Phone 24/7

For those who prefer to talk to a real person, Town of Abingdon utility bills can be paid over the phone. To pay by phone, call the number on your monthly bill and follow the prompts to enter your account details and payment info.

The automated phone payment system is available 24 hours a day, 7 days a week for your convenience. You can also opt to speak to a customer service representative Monday through Friday during normal business hours if you have any questions or concerns.

Telephone payments go through right away, helping you avoid late fees. You’ll be given a confirmation number at the end showing your payment was applied to your account.

Mail In Your Payment the Old-Fashioned Way

If you like doing things the old-fashioned way, you can pay your Town of Abingdon utility bill by mail. Simply write a check for the amount due, include your payment stub, and mail it in the return envelope provided with your bill.

Be sure to send your payment at least 5 business days before the due date listed to ensure it arrives on time. Mail your payment to:

Town of Abingdon
PO Box 789
Abingdon, VA 24212

Paying by mail is straightforward for those who prefer paper checks over electronic payments Just make sure to account for mailing time so your payment isn’t late

Pay In-Person Around Town

Residents who want to pay their bill in-person can do so at Town Hall or the Police Department. Town Hall has a 24-hour drop box where you can leave a check or money order for your utility bill. In-person payments can also be made at the utility window inside Town Hall Monday through Friday from 8:30AM to 5PM.

Additionally, the Police Department has lobby hours from 8AM to 4PM Monday through Friday where you can pay your Town utility bill at the front desk. Paying in-person ensures your payment will be received and processed the same day.

Sign Up for Auto Pay to Set It and Forget It

The easiest way to make sure your Town of Abingdon utility bill gets paid on time is to enroll in auto pay. This authorizes the town to automatically deduct your balance from your bank account or credit card monthly.

To start auto pay, print and mail the authorization form from the town website. Be sure to include a voided check. Going forward, your bill will be paid automatically each month with no hassle required on your part.

With auto pay, you don’t have to worry about logging in or making manual payments. Your utility bill is always paid on the due date, avoiding any late fees. It’s the most convenient “set it and forget it” option.

Avoid Late Fees With Prompt Payment

Paying your Town of Abingdon utility bill after the due date results in late fees being added to your account. Late fees are typically 10% of the unpaid balance.

To avoid late charges, pay your bill early online, over the phone, or in-person. Or enroll in auto pay so your balance is deducted automatically each month. Setting calendar reminders can also help you remember to pay on time.

Don’t let late payments result in penalty fees on your utility account. Take advantage of the easy, modern payment options the Town of Abingdon offers residents and businesses.

Manage Multiple Accounts and Properties

The Town of Abingdon’s online payment system allows you to view and pay bills for multiple properties or accounts. This is useful for landlords, property managers, or anyone with more than one utility account.

When logged into your online account, you can add additional accounts to your profile. You’ll be able to see balances owed and make payments for all linked accounts in one place. No need to pay each one separately.

You can also call the utility department to link accounts under your name and address. Then when you pay by phone, inform the agent you want to apply the payment across multiple accounts. Quickly pay all your Abingdon bills in one call or transaction.

Review Payment History and Account Status

An advantage of paying your utility bill online is that you can log in anytime to review your payment history and account status. This allows you to verify payments were received on time and check for any errors.

Your online profile shows your previous statements and payments. Make sure charges and payments match what you submitted. Reviewing your history helps you monitor your account and confirm billing accuracy.

Don’t hesitate to contact customer service if you see any discrepancies in your account history. The Town of Abingdon wants to ensure complete transparency and accuracy.

Get Payment Assistance If Needed

If you are facing financial hardship and unable to pay your utility bill, Town of Abingdon offers programs to help qualified residents. Payment plans allow you to pay past due balances over an extended timeframe while keeping services active.

The town also partners with community assistance programs that may be able to provide one-time utility bill grants for those struggling to pay. In serious cases, accounts can be partially or fully forgiven.

Contact the utility department to learn about available payment assistance options. The Town of Abingdon wants to help customers maintain essential utilities even during difficult circumstances.

Paying Your Bill Just Got Easier

Paying your monthly utility bill is a necessary part of living in Abingdon. But it doesn’t have to be a chore with the user-friendly online system, 24/7 automated phone payments, auto pay options and more.

Choose the payment method that fits best with your lifestyle. Then rest easy knowing your Town of Abingdon bill is paid accurately and on time every month. Reach out to the utility department if you ever have any other questions or concerns.