Are you looking for a quick and easy way to pay your Mooresville utility bill online? The Town of Mooresville offers a convenient online payment system for residents to pay their water, sewer, garbage, and other town bills.
In this comprehensive guide, we’ll outline everything you need to know about paying Mooresville bills online through the town’s website.
Overview of Online Bill Pay in Mooresville
To provide added convenience for residents, the Town of Mooresville offers the ability to pay your utility and other bills online 24/7.
The online payment system accepts major credit cards, debit cards, and electronic checks You can opt to make one-time payments or setup recurring automatic payments There are no processing fees to use the online system.
Below we provide step-by-step instructions on how to utilize the online portal to pay your Mooresville bills from home
What Bills Can Be Paid Online?
The Mooresville online payment system allows you to pay your:
- Water and sewer bill
- Garbage/recycling bill
- Stormwater fees
- Vehicle taxes
- Parking tickets
- Miscellaneous billing like hydrant meters
So most common town bills and fees can be handled through the website. Other specialty billing may still need to be paid directly through the billing department.
When Are Utility Bills Due?
Before you pay online, make sure you know when your bill is due. Here is the utility billing schedule in Mooresville:
- Bills are issued on the 25th of each month
- Payments are due by the 10th of the following month
- A 5% late fee applies after the 25th if not paid
To avoid late fees, pay your Mooresville utility bill online before the due date on the 10th. You can also setup auto-pay directly from your bank account.
Now let’s walk through the step-by-step process to pay online.
Step-by-Step Guide to Paying Your Bill Online
Paying your Mooresville bill through the town’s website only takes a few minutes. Just follow these steps:
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Go to the Online Bill Pay page on the website.
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Click the “Pay My Bill” button.
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You’ll be redirected to the Invoice Cloud payment system. Choose to login or make a one-time payment.
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Enter your account number and access code from your latest bill.
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Select the account you want to make a payment to.
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Enter your payment info and submit.
The payment will be processed instantly. Be sure to record the confirmation number on the receipt page for your records.
Payment Confirmation and Receipt
Once you submit your online payment, you’ll see a confirmation screen with details of the transaction including the amount paid and account credited. You can print this page for confirmation.
You’ll also receive an email receipt from Invoice Cloud that serves as proof of payment. Having this receipt is useful if any issues arise with your account.
The amount paid will be reflected on your next utility bill, so you can verify it was properly applied.
Other Ways to Pay Your Bill
If you prefer not to pay online, the Town of Mooresville does offer other payment options:
- Mail in your bill stub and a check
- Pay in person at the Utility Billing Office
- Setup automatic bank draft payments
- Use the drop box behind Town Hall
But paying online is often the quickest and most convenient method for today’s busy families.
Are There Fees for Paying Online?
The good news is there are no third-party convenience fees to pay your Mooresville bill online. It is completely free to use the Invoice Cloud system.
This differs from some towns that use payment processors that charge service fees. Mooresville elected to integrate Invoice Cloud at no cost to residents.
Is the Online System Secure?
Rest assured the Invoice Cloud system uses top-level security including encryption and tokenization to protect your data. Your full credit card number is never stored in their system.
Creating an account provides an extra layer of security with username and password login required. But you can also make one-time payments as a guest user if you prefer.
Overall, paying online is just as safe, if not safer, than mailing paper checks that could get lost or stolen.
Get Email Reminders and Alerts
By creating an Invoice Cloud account, you can sign up for email or text reminders about your utility account. These may include:
- Bill ready alerts
- Payment confirmation notices
- Past due notifications
- Automatic payment confirmations
This helps you stay on top of your account and avoid late fees. Just be sure your contact information is current in your account profile.
Reach Out with Any Payment Questions
If you have any issues using the online payment system, the Mooresville Utility Billing Department is there to help.
You can call them at 704-799-4059 or email [email protected] anytime Monday-Friday during business hours.
The billing staff are knowledgeable and happy to answer your questions or assist with setting up payments.
Paying your utility bills and other town fees online with the Town of Mooresville is fast, easy, and secure through their Invoice Cloud system.
In just minutes, you can pay from home anytime 24/7 and avoid the hassle of writing and mailing checks. And there are no processing fees which is a bonus.
Mooresville neighbors protest high water bills
FAQ
What is the average water bill in Mooresville NC?
The North Carolina state average for water rates comes in at $8. 22 per 1,000 gallons. Right now, Mooresville residents served by CWS are paying $11. 71.
Is Mooresville a city or town?
Mooresville, North Carolina, is a thriving small town with big town progress. Mooresville is near Lake Norman and about 30 miles north of Charlotte. It is in the middle of race country. Mooresville is known as “Race City USA”.
Who is the finance director of Mooresville NC?
Department Name
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Administration
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Name
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Chris Quinn
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Title
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Chief Financial Officer
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Email
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How do I pay my sewer bill in NJ?
You can pay your bill Online , in person, to pay by phone: 1-888-877-0450 or by mail. If you choose to use an outside payment service, please check your receipt to make sure the payment goes to the Water and Sewer Department of the City of Newark, NJ. The City of Newark Authorized payment service is ValuePay.
How do I pay my bill in Mooresville NC?
By Phone: Call 1-888-598-4076 to pay your bill with a credit card, debit card or checking account. Electronic Banking: Most banks offer bill pay service, at no charge, to their customers. This is a safe and convenient way to pay your bill. Mail: Mail payments to Town of Mooresville, PO Box 602113, Charlotte, NC 28260-2113.
How do I make a sewer bill payment in Mooresville?
People who live in Mooresville can now pay their sewer bills in a number of different ways. Checks and money orders can be sent through the US Postal Service. Auto Pay can have money automatically taken out of a checking or savings account.
Where is the utility billing office in Mooresville NC?
The Utility Billing Office is located at 413 N. Main Street, Mooresville, NC 28115, and is open weekdays from 8:30 a. m. to 5:00 p. m. The department has been in operation for many years, demonstrating its dedication to the community. Information on how to pay utility bills, including by phone, electronic banking, or in person at the office.
Where can I pay in person at the Mooresville Government Center?
Pay in Person: You can pay at the Mooresville Government Center, 1st Floor, Room 105, with cash, check, or money order. The office is open Monday through Friday, 8:30 am to 3:30 pm.
What is Mooresville water & sewer?
Mooresville Water Two water treatment plants are on Charlotte Highway, and the department can treat 18 million gallons of water every day. The water hardness level is 419 ppm.
Is Mooresville liable if a water service meter is reconnected?
The Town of Mooresville will not be responsible for damages that may occur as a result of reconnection. Please keep in mind that North Carolina General Statute 14-151 makes it a Class 1 misdemeanor to reconnect or otherwise tamper with water service meters.