| 1 | In your experience, what is the key to developing a good team? (Look for how they build mutual trust, respect, and cooperation.) |
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| 6 | Please share with me an example of how you helped coach or mentor someone. What improvements did you see in the person’s knowledge or skills? |
Transportation managers ensure that all transport-related activities of a company run smoothly and efficiently. Their duties include overseeing transportation procedures and supervision of staff involved with dispatching, routing, and tracking.
When interviewing transportation managers, suitable candidates will display extensive knowledge of transport-related regulations, policies, and safety procedures. Be wary of candidates with limited managerial experience or a lack of critical thinking skills.
Transportation Supervisor Interview Questions
Interview questions with sample answers
Review these transportation manager interview questions with sample answers to prepare for your interview:
Questions about experience and background
During an interview, the hiring manager typically asks several questions about experience and background to determine if youre qualified for the role. For example, they may ask you about your previous education or experience as a transportation manager. Try answering these practice questions to prepare for your interview:
In-depth transportation manager questions
In-depth interview questions are usually based on scenarios you may encounter as a transportation manager. Other times, interviewers ask in-depth questions about experiences youve had in the past as a transportation manager. Here are some in-depth questions the hiring manager might ask you during an interview:
How would you respond to an unhappy customer if an urgent delivery was unexpectedly delayed?
Tests the candidates interpersonal and communication skills.
Interview Questions for Transportation Managers:
Assesses the candidates ability to use relevant operating systems.
How would you promote safety procedures in the transportation industry?
Examines the candidates knowledge of safety regulations in the workplace.
Example: “I am passionate about transportation and customer service. I understand that providing excellent service is essential for keeping customers happy and ensuring repeat business. In my previous role as a driver, I received several positive reviews from customers who appreciated my friendly demeanor and willingness to help them with anything they needed. I also understand the importance of safety in this industry, so I hold a CDL license and completed training through the American Trucking Association.”
Example: “I would make sure my team is always aware of their responsibilities when it comes to safety. For example, I would check with each driver before they leave to make sure they have enough fuel to get where they need to go. I would also make sure that all drivers are wearing seatbelts while driving and that they’re not speeding. If I noticed anything unsafe, I would pull them aside to discuss the issue.”
Example: “I believe communication is one of the most important skills a transportation supervisor should have because they need to communicate with many different people on a daily basis. I’ve found that effective communication helps me solve problems more quickly and efficiently than when I don’t communicate clearly. For example, when I was working as a driver, I had an issue with my route where I would sometimes forget to deliver some packages. After talking with my manager about the problem, we were able to come up with a solution so I could remember all of my deliveries.”
Example: “I find that it’s important to make sure all new hires have a clear understanding of company policies and procedures before they start working with customers. I also like to give new employees some time to practice driving routes on our transportation software so they feel comfortable when they begin transporting passengers. In my last role, I trained two new drivers who were both nervous about operating large vehicles. I gave them each a few hours behind the wheel in a parking lot to get used to the controls and then let them drive solo on short routes.”
Employers want to know that you can keep their drivers safe and follow the law. They also want to make sure you are able to enforce company policies, so they may ask this question to see how you would handle a situation like this one. In your answer, explain what steps you would take to ensure compliance with the new law while still keeping your drivers safe on the road.
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FAQ
What questions are asked in a supervisor interview?
- Have you hired an employee? …
- What is one important decision you’ve had to make as a supervisor? …
- How would your previous direct reports describe your supervision style? …
- Has your supervision style changed over time? …
- What are some successful ways you’ve been able to motivate employees?
What does a transportation supervisor do?
How do I prepare for my first supervisor interview?
- Share experience from your personal life. …
- Use real-life examples of leadership qualities. …
- Show you can be hands-on and do the work. …
- Be prepared for commonly asked questions.
How do I become a good transportation supervisor?
- Goal Oriented. In Transportation, the transportation supervisor is responsible for the itinerary of the buses, the Students’ Schedules, and the Bus Drivers. …
- Detail Oriented. …
- Works Well with People. …
- Understands Geo-tagging Technologies. …
- Able to Cope with Pressure.
