Trenton Water Works provides drinking water services to over 200,000 customers in New Jersey’s capital city. Paying your water bill on time each month is important to avoid service disruptions Trenton Water Works offers convenient online payment options to pay your bill anytime, anywhere.
Overview of Trenton Water Works
Trenton Water Works is the largest drinking water utility in Mercer County NJ. They provide potable water to residential commercial, and industrial customers in Trenton, parts of Ewing, Hamilton, Hopewell and Lawrence townships.
The water system includes two water treatment plants, storage facilities, pumping stations, and over 530 miles of water mains. Water is drawn from the Delaware River and monitored to ensure it meets all federal and state quality standards.
Customers are billed monthly based on metered water usage along with fixed service charges Paying on time avoids late fees and potential shut off for non-payment
Online Bill Payment Options
Trenton Water Works offers several ways for customers to pay their water bill online for convenience:
Online Bill Pay
The quickest way to pay your water bill is through the Trenton Water Works online bill pay system. You can view your balance, make a payment, see payment history, and sign up for paperless billing.
Payment methods accepted are Visa, MasterCard, Discover, debit card, and e-check. A convenience fee applies to credit/debit card payments.
PayPal
Customers can use PayPal to pay their Trenton Water Works bill online. There are no convenience fees when paying directly from your PayPal balance or bank account. Fees apply for PayPal credit card payments.
Automatic Bank Draft
Sign up for automatic monthly bank drafts from your checking or savings account to have your water bill paid automatically each month. Bank drafts help avoid late payments.
Budget Billing
The Budget Billing plan allows you to pay a level monthly amount based on your average usage. Your account is reviewed every six months and adjusted accordingly. This helps avoid seasonal spikes in your water bills.
Other Ways to Pay Your Water Bill
In addition to online payments, customers can pay their Trenton Water Works bill by:
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Mail – Send check or money order payable to Trenton Water Works with your payment stub. Allow 5 business days for processing.
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Drop Box – A 24-hour drop box is located outside the Trenton Water Works Office at 333 Cortland Street.
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In Person – Pay with cash, check, or money order Monday – Friday from 8:30am – 4pm at the Trenton Water Works Office.
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By Phone – Call 609-989-3405 to pay over the phone using Visa, MasterCard, Discover, or e-check. Convenience fees apply.
Tips for Paying Your Water Bill On Time
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Pay online for fastest processing and anytime access.
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Sign up for paperless billing and automated payments to avoid late fees.
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Monitor your usage to catch leaks and avoid bill spikes.
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Address billing errors quickly by contacting customer service.
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Take advantage of budget billing to spread costs over the year.
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Update your contact information to receive important account notices.
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If struggling to pay, ask about available assistance programs.
Understanding Your Water Bill
Your monthly Trenton Water Works bill contains important information to understand what you’re paying for. Key items include:
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Customer name and account number
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Service address
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Billing period covered
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Meter readings (previous and current)
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Metered water usage (hundred cubic feet – HCF)
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Water rate charges
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Service fees
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Amount due and due date
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Payment stub to return with mailed payments
Review your bill carefully each month and contact Trenton Water Works immediately with any questions. Keeping track of your usage patterns can help detect leaks or other issues.
Conserving Water and Managing Costs
Simple water conservation steps around your home can help reduce usage and lower your monthly Trenton Water Works bill. Here are some tips:
- Install low-flow faucet aerators and showerheads
- Fix drips and leaks promptly
- Run full loads in dishwasher and washing machine
- Avoid using the toilet as trash can
- Water plants and lawn efficiently
- Use mulch around plants to retain moisture
Being smart about your water usage saves precious resources and keeps more money in your pocket.
Pay Your Bill Hassle-Free Online
Trenton Water Works makes it easy and convenient to pay your water bill online using your computer, smartphone or tablet. Setup automatic payments or make one-time payments 24/7 using your choice of payment methods. Linking to your bank account avoids fees.
Paying online helps you take control of water costs and avoid extra fees or service interruptions from late payments. Be sure to review your bill carefully each month and address any discrepancies right away. Monitoring usage will also help detect leaks early. Conserving water around your home can help reduce bills over time.
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FAQ
How often do you pay water bill in Trenton NJ?
How to pay a water bill in NJ?
Our continued efforts to better serve our customers offers different payment methods. You can pay your bill Online , in person, to pay by phone: 1-888-877-0450 or by mail.
Who owns Trenton Water Works?
What is the phone number for Trenton water service?
To report a water leak or a problem with your water service please call 609-989-3222. After Hour Emergencies, please call 609-989-3222.
How do I pay my Trenton Water Works Bill?
Doxo lets you pay your bills safely, but it’s not connected to or backed by Trenton Water Works (NJ). Credit or debit cards from Visa, MasterCard, or Discover can be used to pay. You can also use Apple Pay or your bank account. All-In-One Bill Pay with doxo. Pay for free with Linked Bank Account. Fees may apply for other payment methods.
How do I contact Trenton Water Works (NJ)?
Make billing inquiries directly by phone 609-989-3055 or email (pharris@trentonnj. org). Can I pay for all of Trenton Water Works’ (NJ) services through Doxo? You can pay your Water Do you work for Trenton Water Works (NJ)? Someone added Trenton Water Works (NJ) to the list.
What is Trenton Water Works?
Trenton Water Works (TWW) is a public water system owned and operated by the City of Trenton. TWW gets raw surface water from the Delaware River and treats it so that more than 200,000 people in Trenton and parts of Ewing, Hamilton, Hopewell, and Lawrence can drink it. Questions?.
Does Trenton Water Works have a reCAPTCHA?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Trenton Water Works (TWW) customers can now pay their bills and manage their accounts online, the utility company announced recently.
Will a payment update my Trenton light & water account balance?
Payments will immediately update your Trenton Light & Water account balance. However, please allow up to 24 hours for your payment to post to your financial institution. A confirmation email/text message will be sent upon payment completion.
Can you pay Trenton property taxes online?
People and businesses in Trenton can now pay their property taxes and water and sewer bills online.