The Complete Guide to Paying Your Tri County Water Bill Online

Paying your water bill is an essential task that every Tri County Water customer must complete regularly. With easy online bill pay you can take care of this chore in just a few minutes from the comfort of your home. In this comprehensive guide, I’ll walk you through everything you need to know about setting up and using Tri County’s online bill pay system.

What is Tri County Water?

Tri County Water Conservancy District provides water service to over 8000 households and businesses in Montrose and surrounding counties in Colorado. They operate a complex system of water pipelines, treatment facilities, tanks and wells to deliver safe, reliable drinking water to their customers.

As a public utility, Tri County Water is overseen by a board of directors elected by district residents. Revenues from monthly water bills allow Tri County to maintain infrastructure, expand service, and keep water affordable in their service area.

Why Pay Your Water Bill Online?

Paying online through Tri County’s web portal offers many advantages over mailing in a check or paying in person:

• It’s fast and easy – the whole process takes just a couple minutes.

• Available anytime – pay your bill from home, 24/7. No need to go to the office during business hours.

• Paperless billing – reduce clutter and go green by opting out of mailed paper bills

• Payment history – log in to view past bills and payments for budgeting.

• Auto-pay – set up recurring payments directly from your bank account so you never forget.

• No fees – online payments are free, unlike fees for paying by phone or at authorized payment locations.

• Secure – the portal uses encryption and security measures to protect your information.

How to Pay Your Tri County Water Bill Online

Paying online is a straightforward process if you follow these steps:

Step 1: Set Up an Online Account

• Go to Tri County’s customer web portal

• Click “Pay Bill” in the top menu

• Below the login, click “New user? Sign up”

• Enter your account number, name, email, phone number and create a password

• Agree to the terms and click “Register” to complete setup

Step 2: Log In to Your Account

• Return to the login page at the customer portal

• Enter your email and password and click “Log in”

Step 3: View Your Bill

• After logging in, your current account balance will be displayed

• Click “Account History” to see past bills, payments, due dates and usage

• Review your bill and make sure the balance is correct

Step 4: Make a Payment

• From the account overview or history, click “Pay Bill”

• Enter the payment amount – your current bill balance will show by default

• Select a payment method:

  • Credit/debit card – Visa, MasterCard, Discover, American Express

  • Electronic fund transfer from your bank account

• For cards, enter your card number, expiration date and CVV security code

• For bank accounts, enter your routing and account numbers

• Click “Continue” then confirm your payment details and complete the transaction

• The payment will immediately reflect in your account balance

Setting Up Automatic Payments

For even more convenience, you can enroll in auto-pay to have Tri County automatically charge your credit card or bank account each month. Here’s how to set it up:

• Log into your account and click on “My Profile”

• Check the box next to “Auto Pay Signup”

• Choose when you want payments processed – due date or specific day each month

• Select credit/debit card or bank account

• Agree to terms and save your preferences

Now your water bill will be paid on schedule without you having to do anything! You can cancel or change auto-pay anytime through your account.

Going Paperless with Online Billing

You can reduce paper waste and clutter by opting out of mailed paper bills and accessing your bill only online. Here’s how:

• Log into your account and click on “My Profile”

• Check the box next to “Go Paperless”

• Verify your email address is correct

• Save your changes

Once enabled, you’ll receive an email each month letting you know when your new bill is ready to view. You can pull up your bills anytime by logging into your account.

Online Account Management Tips

Your online account provides many useful features beyond just bill payment:

• Update your contact information under “My Profile” if you move or get a new phone number

• View water usage graphs under “Account History” to monitor changes

• Sign up for leak alerts to be notified of potential issues

• Request to go solar and get rebates for net-metering

• Submit meter readings if you have been estimated previously

• If going on vacation, request to suspend service temporarily

• Paperless customers can reprint bills from account history

• Setup multiple users if a spouse also needs portal access

Getting Help with Your Online Account

If you have any trouble setting up your online account, navigating the portal, or making payments, Tri County’s customer support team is ready to assist:

• Call (970) 249-3369 during business hours

• Email [email protected]

• Live chat with an agent in the customer portal

• Visit the office at 647 N 7th St in Montrose

The online bill pay system allows Tri County Water customers to easily view balances, make one-time payments, setup auto-pay, and manage their account completely through the web. Ditch the stamps and paper checks by enrolling online today!