Having reliable water service is essential but paying the bill on time doesn’t have to be a chore. Truckee Meadows Water Authority (TMWA) provides various convenient payment options for customers in Reno Sparks, and Washoe County, Nevada to pay their water bill online, by phone, automatically, by mail, or in person. This guide covers everything you need to know to easily pay your TMWA water bill.
Overview of Truckee Meadows Water Authority
TMWA is the not-for-profit, community-owned water utility serving over 440,000 residents in Reno, Sparks and Washoe County. They supply water treatment, distribution, conservation services, and billing.
Customers receive a monthly bill for water usage and applicable service fees. Payment is due within 20 days to avoid penalties. TMWA does not offer payment extensions. However they provide various ways to pay your bill on time.
Paying Your TMWA Bill Online
The fastest way to pay is through TMWA’s online customer account portal:
- Go to tmwa.com and click “Pay Online”
- Login or set up your online account
- Select “Pay Now” and enter your payment info
- Pay by credit/debit card or electronic check
Online payments post instantly. A $2.50 convenience fee applies to card payments.
Enrolling in AutoPay
For automated payments enroll in AutoPay to have TMWA debit your bank account each month on the due date for the amount due.
- Login to your account and click on AutoPay under “Billing & Payments”
- Enter your bank account information
- Your bill will now be paid automatically each month
No convenience fees apply to AutoPay. It ensures timely payment and avoids late charges.
Paying Your TMWA Bill By Phone
Call 775-834-8080 and use TMWA’s automated phone payment system. You’ll need your account number and address.
- Enter your payment info
- Pay with a checking/savings account or major credit card
- A convenience fee applies to credit card payments
Phone payments process instantly.
Paying Your TMWA Bill by Mail
To pay by mail, write your account number on your check or money order payable to TMWA and mail to:
Truckee Meadows Water Authority
PO Box 12000
Reno, NV 89520-0006
Allow 7-10 days for mailed payments to avoid late fees. Use certified mail near due dates.
Paying in Person
You can pay in person at TMWA’s office lobby at 1355 Capital Blvd, Reno, NV 89502 from 8am-5pm on weekdays. A drop box is also available for after-hours payment drop off.
Cash, checks, money orders, and credit/debit cards are accepted. You can also pay at local CheckFreePay kiosks for next day processing.
Avoid Late Fees
TMWA bills must be paid within 20 days to avoid a 10% late penalty. Online and phone payments post instantly, but mailed payments take over a week to process.
Use AutoPay or pay online to prevent late fees. Call TMWA immediately if your payment will be late to inquire about assistance.
Reviewing Your Bill and Usage
Login to your TMWA account portal to review current and past bills. Monitor your consumption patterns and charges each month to detect possible leaks and identify conservation opportunities.
You can also enroll in paperless eBills to receive bill notifications by email instead of mail.
Getting Account Assistance
If you have any questions or issues paying your TMWA water bill, call 775-834-8080 or visit the office at 1355 Capital Blvd in Reno for assistance with:
- Understanding your charges
- Making a payment
- Checking payment history
- Updating account information
- Discussing payment arrangements if a bill will be late
- Troubleshooting any payment processing problems
TMWA’s customer service team can provide billing help so you can quickly and accurately pay your water bill on time.
Key TMWA Bill Pay Tips:
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Pay conveniently online or via the automated phone system
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Sign up for AutoPay to set and forget bill payment
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Mail checks to PO Box 12000, Reno NV 89520
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Avoid late fees by paying within 20 days
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Review statements and usage through your online account
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Contact customer service if you need billing help
Paying your TMWA water bill through their online account, by phone, in person, or by mail can easily be done by the due date. Use these options to maintain your water service and avoid penalties.
Just Drop It In The Mail
Simply use the return envelope provided to mail your monthly payment to: TMWA PO Box 12000 Reno, NV 89520-0006
Make a One-Time Payment
If you havent established an online account yet—or wish to make a quick, one-time payment—click the link below. NOTE: When signing in, please use ALL CAPS and provide last name of account holder along with house number and street name only. Do not include street type after street name (e.g. drive, street or court).” 
How To Sign Up For TMWA Paperless Billing
FAQ
Where can I pay my TMWa bill?
Pay at TMWA’s Office Located at 1355 Capital Blvd. , at the corner of Capital and Corporate Boulevards, our lobby is open Monday through Friday 8 a. m. to 5 p. m. If you just want to drop off your payment, you can use our easy-to-use payment drop box, which is outside along Corporate Blvd.
How to cancel truckee meadows water?
You can call us at 834-8080 and choose option 2 or go to My Account to ask for a transfer or to end your service. There is a time when you need to give us a mailing address where the final bill should be sent.
How do I pay my water bill in Texas?
There is an online form to fill out that only needs your account number and PIN number. It only takes two minutes. Enjoy the convenience of paying your bill online. Available 24/7, Texas Water Utilities’ online bill pay system is safe, secure, and free. Payments typically post to customer accounts within 1 hour.
Where can I Find my Truckee Meadows Water Authority account number?
Your Truckee Meadows Water Authority bill has your account number and Service Zip Code written on it.
Who is Truckee Meadows Water Authority?
Truckee Meadows Water Authority is a community-owned, not-for-profit water utility that is run by elected officials and citizen appointees from Reno, Sparks, and Washoe County. © 2024 Truckee Meadows Water Authority. All Rights Reserved. Our privacy policy has been changed, and we want you to know how we use the data you give us.
How do I pay my Truckee Meadows Water Authority Bill?
You can pay them directly on this website. Or pay on doxo with credit card, debit card, Apple Pay or bank account. If you need to talk to Truckee Meadows Water Authority about your bill, you can call them at 775-834-8080. I can’t find my paper bill. Can I find my bill online? View your bill online at Truckee Meadows Water Authority.
Will tmwa Send Me a monthly water bill?
You will still get a monthly water bill from TMWA with the payment and due date on it, but you won’t have to do anything. Also, if you have any questions about your water bill, you can always call TMWA at 834-8080 and ask them. When you get your next bill, please visit this page to sign up for TMWA’s new AutoPay service. It’s that easy!.
How do I pay my tmwa Bill?
Set up your TMWA account to access all of our convenient customer service options today. There are a lot of easy ways to pay your TMWA bill: by mail, online, through your bank’s website or app, over the phone, or in person.
