How to Pay Your Bill Online at True Health NM

Paying your medical bills can be a hassle, but True Health NM offers a simple online bill pay option to make the process smooth and efficient. With just a few clicks, you can view your account balance, make a payment, and get back to more important things. This article will walk you through everything you need to know about paying your bill online with True Health NM.

Getting Started with Online Bill Pay

To get started with online bill pay you first need to have an account set up with True Health NM. If you don’t already have an account, you can easily sign up on their website. All you’ll need is some basic contact information like your name, address phone number, and email.

Once your account is created, you can then log into the online patient portal anytime to access your account and pay bills. There are a few different ways to log in

• Go directly to the Patient Portal login page: You can bookmark and go directly to https://pay.instamed.com/ to log in anytime.

• Visit True Health NM’s website Go to wwwtruehealthnmorg and click on the “Patient Portal” link in the top menu bar. This will redirect you to the login page.

• Use the mobile app: Download the InstaMed Patient Pay app on your iOS or Android device. Open the app and log in with your True Health NM credentials.

No matter which way you choose to access the portal, the login process is quick and easy. Just enter your username and password and you’re in!

Viewing Your Account Balance

Once logged into the Patient Portal, you’ll arrive on the main dashboard. Right away you’ll see your outstanding account balance front and center. This makes it easy to view the total amount owed across all invoices.

If you want to dig into the details, you can click “Make a Payment” and then view your payment history. Here you’ll see a list of all individual invoices, payments made, and the remaining balance on each one. Everything is clearly laid out in an easy-to-read format.

Being able to quickly view your overall balance or individual invoice details makes it simple to know exactly what is owed so you can pay the right amount.

Making a Payment

To make an actual payment on your account, just click the “Make a Payment” button from the main dashboard. This will walk you through the following simple steps:

1. Select an invoice – Choose which outstanding invoice(s) you want to pay. You can select one, multiple, or all of them.

2. Enter payment amount – Type in the amount you wish to pay. The default will show the full balance, but you can adjust this up or down as needed.

3. Enter payment method – Choose whether to pay with a card on file, enter a new card, or use e-check based on your checking account.

4. Confirm payment details – Review everything carefully then click submit to finalize the payment.

And that’s it! The whole process takes just a minute or two. Once submitted, your payment is processed immediately and your account balance automatically updates. It’s all handled electronically for fast, seamless bill pay.

Setting Up Automatic Payments

Manually paying bills each month can be a burden. Fortunately, True Health NM makes it simple to set up automatic payments so your bills are paid on time without any effort on your part.

To set up auto-pay, head to the “My Profile” section within the Patient Portal. Here you can enter your payment information and specify the date each month that you want payments processed automatically.

With auto-pay in place, you can go on autopilot and not stress about missing payments. The system will withdraw the amount due each month on the date you selected. One less thing to remember!

Getting Receipts for Flexible Spending Accounts

Many people use Flexible Spending Accounts (FSAs) or Health Savings Accounts (HSAs) to help pay for healthcare costs tax-free. If you use one of these accounts, you’ll need to submit receipts to get reimbursed when you pay your True Health NM bills.

The Patient Portal makes this easy. After paying a bill online, you can quickly generate a receipt to submit for reimbursement. Just go to your payment history and click on any payment. This will pull up details about that transaction along with a “Print Receipt” button. Click this to access a detailed PDF receipt that can be printed or saved to submit for reimbursement.

Changing Your Payment Method

Over time you may need to update the payment method on file in your Patient Portal account. Perhaps your credit card expired or you want to switch to a new card. Updating this is quick and easy to do right within your profile settings.

Just go to the “My Profile” section and click on “Payment Methods” in the left sidebar. Here you can edit your existing card details or delete a card and enter an entirely new one. Once updated, the new payment method will be used for all future automated payments or one-time payments you make.

Getting Account Support

Hopefully this overview gives you a clear picture of how simple and straightforward it is to manage your account and pay bills online with True Health NM. But if any questions or issues come up along the way, don’t hesitate to reach out for assistance.

You can get account support by calling True Health NM’s billing department at 407-322-8645 or contacting the billing staff at your local health center. The friendly team is available to help with any bill pay issues or to provide further guidance on using the online Patient Portal.

So go ahead and give the True Health NM online bill pay system a try today! It makes monitoring your balance and paying healthcare bills painless and efficient.