As a Tucson resident, you need to pay your water bill every month. Since Tucson Water serves over 730,000 customers, there are many convenient ways for residents to pay their water bill online. This guide will show you the different ways you can pay your bill online and give you tips on how to manage your account online.
Online Payment Portal
Setting up an account through the online payment portal is the best way to pay your Tucson water bill online. This lets you safely store payment information, see your statements online, set up autopay, and do other things.
To set up your account:
- Go to www.tucsonaz.gov/waterbill and click “Pay Now/Sign Up”
- Click “Create new account” and enter your account number and other details
- Choose username, password, and security questions
- Enter payment information like bank account or card details
- Review terms and submit
Once your account is set up, you can log in anytime to view your balance, make one-time payments, set up autopay and manage notifications. The portal also allows you to enroll in paperless billing for added convenience.
One-Time Payments
If you don’t want to make an account, Tucson Water lets you pay them one time without signing up. Simply go to www. tucsonaz. gov/waterbill and click “Make One-Time Payment. You will only need to enter your account number, address, and payment information to pay off the amount you owe right now.
A one-time payment is helpful if you need to pay your bill quickly and don’t want to set up an account. Just remember that it takes longer than using your bank to make a payment.
Pay By Phone
Another easy option is paying by phone using Tucson Water’s automated system. Simply call (520) 791-3242 anytime 24/7 and use the Interactive Voice Response system to make a payment.
You’ll need your account number and can pay using a debit/credit card or electronic check. Just note that any accounts with interruptions or delinquencies will need to call customer service to verify payment.
Pay By Mail
If you prefer paying by mail, you can send payments in the return envelope provided with your bill. Make sure to include your payment stub to credit your account properly.
If using your own envelope, mail payments to:
City of Tucson
P.O. Box 51040
Los Angeles, CA 90051-5340
Just allow 7-10 days for mail payments to process.
Pay in Person
You can also pay your Tucson water bill in person at a few locations:
- Dropbox outside Ward 2 Office (7820 E Broadway Blvd)
- Dropbox and cashiers at Patrick K Hardesty Midtown Service Center (1100 S Alvernon Way)
- Cashiers only at Planning and Development Services Center (201 N Stone Ave)
- Dropbox and cashiers at Thomas O Price Service Center (4004 S Park Ave)
Cashiers can take credit/debit, checks, cash, or money orders. Allow a few days for dropbox payments to process.
Other Payment Tips
- Watch out for scams – Tucson Water does not call demanding payment
- Pay early in the day to avoid late fees if account is past due
- Contact customer service with any billing questions or issues
- Enroll in budget billing to spread costs evenly throughout the year
Paying your Tucson water bill online is easy and convenient with the many options available. Set up an online account to manage payments or make quick one-time payments. Just pay attention to processing times to avoid any late fees or service interruptions.
Tucson Water Runs Deep.
The City of Tucson is proud of Tucson’s rich history of water stewardship. Tucson Water and the Tucson community are building on shared traditions to innovate and sustain the Sonoran Desert’s most valuable resource as we design our water future. Discover our legacy and the tools we offer to help our community to become Responsible Sonoran Desert Dwellers.
Pay Water and Sewer bills online
How do I pay my Tucson Water Bill?
Your Water Bill PLEASE NOTE: Tucson Water does not call customers demanding payment or solicit payments over the phone. If you have questions or would like to make a payment, please use one of the methods available on this page. Access your bill portal here and learn about Tucson Water’s wide variety of methods available to pay your utility bill.
How do I pay my city of Tucson (AZ) Bill online?
You can use Doxo to pay your City of Tucson (AZ) bill online. You can use a credit card, debit card, or direct deposit from your bank account. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. Manage all your bills, get payment due date reminders and schedule automatic payments from a single app.
How do I submit a request to the city of Tucson?
Submit a Suggestion. To contact us, call 311 or visit Tucson 311 to submit a request City of Tucson 255 W. Alameda St. Tucson, Arizona 85701 View on Map Navigation.
What happens if I don’t pay my electric bill in Tucson?
Any payment not received within 15 days from the date the bill was rendered shall be considered delinquent. All payments must be in the Tucson Office on or before 4:00 pm, the day prior to the scheduled disconnection. All payment arrangements must be made with the Tucson office on or before 4:00 pm, the day prior to the scheduled disconnection.
Does Arizona Water Company provide a return envelope?
Arizona Water Company includes a return envelope with your monthly bill for your convenience. Use the return envelope to mail in your check. Be sure to affix the proper postage on the envelope to avoid the payment arriving late.
