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Paying your medical bills can be confusing, especially if you have Medicare and supplemental insurance through Tufts Medicare Preferred. This article will explain in simple terms how to pay your Tufts Medicare Preferred bills online, by phone, or by mail.
Understanding Your Tufts Medicare Preferred Bill
When you receive care from a Tufts Medicare Preferred provider, you will get a bill from the provider and a separate bill from Tufts Medicare Preferred for the insurance portion It’s important to understand what you may owe for deductibles, copays, or other out-of-pocket expenses based on your specific plan
Tufts Medicare Preferred offers Medicare Advantage plans, so you must be enrolled in Medicare Parts A and B to be covered. Medicare Advantage plans replace Original Medicare and work differently than supplemental Medicare plans. Your out-of-pocket costs are determined by the Tufts Medicare Preferred plan you selected.
Here are some key terms to understand related to your potential cost shares
- Premium: The monthly amount you pay Tufts Medicare Preferred for your coverage.
- Deductible: The amount you pay out-of-pocket before insurance coverage kicks in.
- Copay: A flat fee you pay for certain services, like doctor visits or prescriptions.
- Coinsurance: Your share of the cost after you’ve paid the deductible. This is usually a percentage.
Call Tufts Medicare Preferred customer service if you have any questions about what you may owe for services. Understanding your benefits is key to avoiding surprise bills.
Paying Your Tufts Medicare Preferred Bill Online
The easiest way to pay your Tufts Medicare Preferred bill is through their online member portal called the Member Wire. To access it:
- Go to www.thpmp.org and click on “Member Login”
- Log in with your username and password. If you don’t have an account, you can register as a new user.
- On the portal homepage, click on “Billing” in the menu bar.
- Select the account you want to make a payment towards.
- Enter the payment amount and your credit card or bank account information.
- Review the details and submit the payment.
You can also set up autopay or recurring payments through the Member Wire so your bills are paid automatically each month.
Paying Your Tufts Medicare Preferred Bill by Phone
If you prefer to pay your bill over the phone, call Tufts Medicare Preferred at 1-800-701-9000 (TTY: 711 for hearing impaired) and select the prompts for billing and payment.
You’ll need to have your member ID number handy as well as a major credit or debit card. Let the representative know which account you want to pay on and the amount, and they can process the payment for you.
Paying Your Tufts Medicare Preferred Bill by Mail
To pay your bill by check or money order through the mail, send your payment to this address:
Tufts Medicare Preferred
PO Box 9183
Watertown, MA 02471
Make sure to include your member ID number on the check or include a copy of your bill stub in the envelope. This will ensure your payment is applied correctly.
Allow 7-10 business days for mailed payments to be received and processed. Payments are posted to your account on the date received, not the date mailed.
What to Do if You Can’t Pay Your Bill
If you are having trouble paying your Tufts Medicare Preferred bill, don’t ignore it! Call customer service right away to discuss payment plan options and get set up on an arrangement that works for your budget. Tufts Medicare Preferred wants to help members pay their bills and avoid termination of coverage.
You may also qualify for financial assistance based on your income and expenses. Call Tufts Medicare Preferred and ask to speak to a financial counselor about applying for aid.
As a last resort, you can switch to an eligible Tufts Medicare Preferred plan with lower premiums and out-of-pocket costs. But you must request the change within Medicare’s open enrollment period each year.
Get Support Paying Your Tufts Medicare Preferred Bills
Navigating medical bills can be confusing, but Tufts Medicare Preferred has resources to help. Call customer service, access your Member Wire account online, or speak to a financial counselor to understand your benefits and payment options. Managing your Tufts Medicare Preferred bills promptly is important to maintain coverage and avoid collection actions.
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The Inflation Reduction Act (IRA) is a federal law passed by Congress in 2022 to help improve Medicare. The IRA requires all Medicare Advantage plans (not just Tufts Health Plan) to make changes to Medicare drug benefits across multiple years. Click the link below to learn more.
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FAQ
What kind of plan is Tufts Medicare preferred?
What does Medicare preferred mean?
What is the phone number for Tufts Health Plan Medicare Preferred?
Does Tufts Medicare Preferred require prior authorization?
Does Tufts Health Plan have a Medicare contract?
Tufts Health Plan is an HMO/PPO plan with a Medicare contract. Enrollment in Tufts Health Plan depends on contract renewal. © 2024 Tufts Associated Health Plans, Inc. All rights reserved. Have Questions? Call 1-844-890-0032 to talk to a Medicare expert or click below to send us an email or schedule a call for a more convenient time.
What are the Tufts health plan Medicare preferred medical necessity guidelines?
This document details the Tufts Health Plan Medicare Preferred Medical Necessity Guidelines. These guidelines are used by Tufts Health Plan to determine medical necessity and appropriateness of health care services for the purpose of determining coverage under the applicable health benefit plan. Last Updated: 10/10/2024
Does Tufts health plan Medicare preferred offer dental benefits?
Tufts Health Plan Medicare Preferred offers new dental benefits for its members. Oral health is an important part of overall well-being, and Tufts Health Plan Medicare Preferred is introducing these benefits. We are looking for dental providers who want to join our network.
How do I enroll in a Tufts Medicare preferred plan?
Attend a virtual or in-person meeting where you can get have all your questions answered by a Medicare Expert. Enroll in a Tufts Medicare Preferred plan online using our streamlined application process. Our representatives will be happy to take your application over the phone.
Can a Tufts Health Plan member register for mytuftshealthplan?
Members with the following plans MAY NOT register for mytuftshealthplan.com: Tufts Medicare Preferred or Tufts Health Plan Senior Care Options (SCO) plans. If you are a Tufts Health Plan Medicare Preferred member, please visit tuftsmedicarepreferred.org for member resources. Get instant secure access to your personal health plan information.
How do I access my Tufts Health Plan information?
If you are a Tufts Health Plan Medicare Preferred member, please visit tuftsmedicarepreferred.org for member resources. Get instant secure access to your personal health plan information. All you need is five minutes and your Tufts Health Plan member ID card to create your username and password. Register now What can I do on mytuftshealthplan.com?
