UMass Memorial Medical Group is the largest physician network in Central Massachusetts, providing high-quality care across a wide range of specialties. If you or a family member has received care from a UMass Memorial physician, you likely need to pay a medical bill. This comprehensive guide explains how to easily pay your UMass Memorial Medical Group bill online.
Overview of UMass Memorial Medical Group
UMass Memorial Medical Group consists of over 1,800 primary care and specialty physicians working together to deliver coordinated care Areas of expertise include
- Primary care (family medicine, internal medicine, pediatrics)
- Cardiology
- Orthopedics
- Obstetrics and gynecology
- Oncology
- Surgery
- Urgent care
- And many more
Physicians practice in convenient office locations across Central Massachusetts as well as within UMass Memorial hospitals.
Benefits of Paying Your Bill Online
Paying your UMass Memorial Medical Group bill online offers many perks compared to mailing a paper check:
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Quicker processing – Online payments post instantly to your account Mailed checks take longer to arrive and process.
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More options – Pay with credit/debit card, bank account, Apple Pay, Google Pay.
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24/7 access – Pay anytime from your computer, phone or tablet.
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Payment tracking – Get emailed receipts and confirmations.
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Avoid late fees – Online payments never get delayed or lost.
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Environmentally friendly – Go paperless and avoid wasting checks.
How to Pay Your Bill Online
You have two convenient options for paying your UMass Memorial Medical Group bill electronically:
Option 1: MyChart Patient Portal
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Go to mychart.umassmemorial.org and log into your MyChart account.
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Click on the Billing tab.
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Select the visit account you want to pay.
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Enter your payment details and submit.
Option 2: Automated Phone System
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Call 1-855-862-7763 and select the billing prompt.
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Enter your account number.
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Choose a payment method and follow the steps to pay.
Both options allow you to review billing statements and pay immediately by card or bank account. With MyChart, you can also set up recurring payments.
Payment Methods Accepted
UMass Memorial offers various ways to pay your medical bill online:
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Visa, Mastercard, Discover, American Express credit/debit cards
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Checking or savings account
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Apple Pay and Google Pay
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myHealthLine patient financing
A processing fee may apply based on the payment method. Linking a bank account is the most cost-effective option.
Getting Help with Medical Bills
If you have any issues paying your UMass Memorial Medical Group bill, contact the billing department for assistance:
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Call 508-334-9300 to speak with a representative
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Email [email protected] for billing questions
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Visit an office or hospital in person for help
The billing team can explain charges, offer payment plans, connect you with financial assistance, and more.
Avoiding Medical Bill Problems
To prevent issues with medical bills for your UMass Memorial physician services:
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Provide accurate insurance details at appointments
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Pay copays at time of visit
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Log in to MyChart often to view and pay bills early
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Contact billing right away about any large, confusing bills
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Sign up for paperless billing and payment reminders
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Ask about financial assistance if you’re unable to afford care
Staying organized and communicating with billing early prevents bills from going to collections.
Paying your UMass Memorial Medical Group bill online is fast, easy, and secure. With MyChart and the automated phone system, you can view statements, make one-time payments, set up recurring payments, and more. This convenient online process gives you control over managing healthcare expenses.
We Offer Flexible Interest Free Payment Agreements
If you are unable to pay your balance in full, we offer flexible interest free payment agreements. With a myChart account, you can establish your payment agreement including the option to enroll in auto pay.
If you do not have a myChart account, call our customer service team at 800-225-8885. They can assist you with setting up a plan that best meets your needs.
If you establish a payment agreement, you are not eligible for a prompt pay discount.
UMass Memorial Harrington hospital and Physician’s group is introducing a new patient billing statement on October 1, 2023. If you are seen at a hospital outpatient site, you may receive two bills – one from Harrington Hospital and one from the doctor (UMass Memorial Medical Group or other providers).
The Harrington Hospital bill includes charges that cover the costs of running the site and tests that you may need. You may need to pay copayments, coinsurance or deductibles set by your health plan for hospital charges. The doctor’s bill covers the charges for your doctor’s services. Learn more about your bill.
Pay Your Bills Online
Pay your bills using myChart–whether or not you have a myChart account:
- Log in and use the menu to navigate to Billing Summary
- Pay using the myChart Guest Portal
Choose to Have It All
FAQ
How do I contact UMass Memorial billing?
Does UMass have a hospital?
There is care from UMass Memorial Health Care at the UMass Memorial Medical Center and its member hospitals, UMass Memorial – Marlborough Hospital and UMass Memorial HealthAlliance–Clinton Hospital.
What is the abbreviation for UMass Memorial Medical Center?
The UMass Memorial Medical Center (UMMMC) is an academic medical center with 818 inpatient beds spread out over three campuses in Worcester, Massachusetts. These are the University Campus, the Memorial Campus, and the Hahnemann Campus.
Does UMass Memorial Health offer paperless billing?
Effective March 2022, UMass Memorial Health will automatically enroll patients to receive paperless statements. In case you haven’t already, you will be able to choose to get your statements in the mail instead. About paperless billing and how to change your billing preferences Back to top.
Where can I send a check to UMass Medical Center?
Also, you can still send checks to the UMass Memorial Hearing Improvement Center, the Heart and Vascular Center, the Orthopedics at Westborough, Hahnemann Registration, the Tri River Family Health Center, and Psychiatry 100 Century Drive. Back to top Save 20% with our Prompt Pay Discount!.
Will UMass Memorial Health – Harrington Hospital be cashless in 2023?
UMass Memorial Health – Harrington Hospital will be mostly cashless/checkless as of October 2023. Effective October 1, 2023, the hospital will automatically enroll patients to receive paperless statements. You can choose not to get statements by mail if you’d rather, if you haven’t already.
How do I contact the UMass Memorial support center?
Please contact the Support Center at (508) 334-8800 with any problems. You agree to follow the rules in UMass Memorial’s Acceptable Use of Electronic Resources Policy when you log in to the UMass Memorial domain. Forgot Password?.
What does a medical center hospital bill cover?
The charges on your Medical Center hospital bill cover the costs of running the site and any tests you may need. You may need to pay copayments, coinsurance or deductibles set by your health plan for hospital charges.
Who pays a patient Bill?
The guarantor is the responsible party to pay the patient bill. The guarantor can be the patient or a minor child. You can find the guarantor name and account number on your statement. What is Guest Pay? Guest Pay lets family members, spouses, and other people who don’t have a myChart account make online payments for patients.
