As a patient of UNC Health Care, you likely received top-notch care from expert physicians and staff. But now comes time to pay the medical bills, which can be confusing and stressful. Thankfully, UNC Health Care offers an easy online system to view and pay your hospital and doctor bills all in one place.
In this comprehensive guide, I’ll walk through the key steps to pay your UNC Health Care bill online via My UNC Chart patient portal.
Benefits of Paying Your UNC Health Care Bill Online
Before we dive in, let’s look at some of the great benefits of paying your UNC Health Care bill digitally versus mailing a paper check:
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Convenience – Pay anytime, anywhere with an internet connection
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Payment Tracking – View payment history and confirm payments made
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Paperless Billing – Reduce clutter and go green by going paperless
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Avoid Late Fees – Pay by the due date without relying on mail delivery
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Auto-Pay – Set up recurring payments to pay automatically
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Secure – Payment info is encrypted and stored safely
Ready to get started? Let’s look at how to access My UNC Chart and pay your bill online in just a few quick steps.
Step 1: Activate your My UNC Chart Account
First, you’ll need to set up an account on My UNC Chart, UNC Health Care’s patient portal.
Visit myuncchart.org and click “I Need an Activation Code”. Follow the steps to verify your identity and create a username and password.
If you already have an account, simply log in.
Step 2: Locate your account balance
Once logged in to My UNC Chart, click on the “Billing” tab. Here you can see your outstanding account balance for hospital and doctor visits.
Select “Billing Account Inquiry” to view a detailed statement showing each charge, payment, and credit.
Step 3: Make a one-time payment
To pay your balance, click on “Pay Bill” from the billing tab. Choose “Pay as Guest” to proceed without creating an account.
Select your payment amount and method. You can pay by credit/debit card, bank account, HSA or FSA. Enter your details and submit.
The payment will immediately process using the information you provided.
Step 4: Enroll in recurring auto-pay
To set up automatic payments going forward, first create a payment profile.
Under “My Payment Methods”, choose “Add Payment Method”. Enter your card or bank account info and save it to your profile.
Then under “AutoPay Settings”, turn auto-pay on and select your payment method and date. It’s that easy!
Step 5: Go paperless
While in your profile, click “Communication Preferences” to opt into paperless billing.
Flip the switch to “Electronic” to go green and only receive bills via My UNC Chart. This saves clutter and it’s better for the environment.
Step 6: Keep payment confirmation
After paying, you’ll get an email confirmation with your payment details. You can also view payment history on My UNC Chart anytime.
I recommend saving these confirmations or printing them out for your records in case you ever need to dispute a charge.
Avoid Late Fees with Online Payments
One of the best perks of paying online is avoiding late fees. Since it processes right away, there’s no chance of the mail delaying your on-time payment.
Just be sure to pay the balance by the due date listed on your statement – UNC Health Care does charge late fees if you miss the cutoff.
Get Financial Assistance if Needed
If you’re worried about affording your UNC Health Care bill, financial assistance may be available.
Call the financial navigator at 984-974-3425 to learn about UNC’s hardship programs, payment plans, Medicaid and more. Don’t delay – help is available!
Contact Billing Support for Any Issues
UNC Health Care’s billing team is available if any questions come up during the payment process.
You can call them at 800-594-8624 or 984-974-2222, Monday through Friday from 8am to 5pm. They can help with any payment issues that arise.
You can also send secure messages to billing staff directly through My UNC Chart for a quick response.
Paying digitally is fast, secure, and prevents late fees. Just activate your account, view your balance, enter payment details, and submit. Sign up for recurring auto-pay and paperless billing to simplify the process even further. Don’t hesitate to contact billing support if any issues come up along the way.
UNC Health Care: 21
Online: 16
Bill: 15
Payment: 14
My UNC Chart: 10
Account: 5
Confirmation: 3
Late Fees: 2
Financial Assistance: 2
Billing Support: 2
Conclusion: 1
NC health policy proposals could impact medical bills
FAQ
What is the phone number for UNC billing?
This is our safe online patient portal, My UNC Chart Opens in new tab. Here you can see your billing statements, sign up for paperless billing, and more. A guest account is also possible if you don’t want to make an account. Call 800-594-8624 (toll-free) or locally at 984-974-2222 Opens in new tab Mon.
Does UNC take Medicaid?
If you do not know which plan you have, call the Enrollment Broker at 833-870-5500. UNC Health providers are included in all Medicaid plans’ provider networks.
How does UNC charity care work?
The Charity Care Program makes sure that everyone who is eligible gets medically necessary care at UNC Health Care sites that participate, even if they can’t pay for it. The program is for people whose household income is at or below 250% of the Federal Poverty Level for their size of family.
How do I contact UNC Rex billing?
I need help with billing. You can pay your UNC Health bill by phone or by mail. Our dedicated Customer Services Representatives are ready to answer all of your questions Monday through Friday, 7 a.m. to 5 p.m., toll-free at 800-594-8624 or locally at 984-974-2222.
How do I pay my bill at UNC Health?
Choose the most convenient option for you to pay your bill at UNC Health. Pay Bill Online Pay your UNC Health bill online through My UNC Chart. My UNC Chart is our safe online patient portal where you can see your bills, sign up for paperless billing, and do other things.
Does UNC offer online billing?
We offer convenient online billing through our secure patient portal, My UNC Chart. Sign up and pay your hospital and physician bills when it’s convenient for you. You can view your statements, account details and manage your account online. You have the option to choose paperless billing.
What is the UNC Health Financial Assistance Program?
The UNC Health Financial Assistance program helps people who need medically necessary health care but can’t afford it get it at participating UNC Health entities. Anyone in North Carolina can apply for the program as long as their household income and assets are at or below 250% of the Federal Poverty Guidelines for their family size.
How do I pay my UNC chart Bill?
If you have an account on My UNC Chart, you will be taken there to sign in and pay your bill. You can go to My UNC Chart to prove who you are and agree to the terms and conditions if you don’t already have an account. The “Pay Now” button in your notification will take you there.
How do I contact UNC Health If I don’t have insurance?
Learn more about the insurance plans accepted at UNC Health. If you don’t have health insurance or are worried about how to pay your medical bill, please call Financial Navigation Monday through Friday. – Fri. , 8:30 AM to 4:30 PM at 984-974-3425 or toll free 866-704-5286.
How do I Activate my UNC Health Rex account?
Go to myuncchart. org and click the “I Need an Activation Code” button to create your account. UNC Health Rex will help you get the permissions you need for your visit and will file your primary and most secondary insurance claims for you. When you register, if you plan to file a claim for your health care, please provide the following:
