united healthcare digital interview questions

UnitedHealth Group HireVue Video Interview Questions and Answers Practice

Interviews for Top Jobs at UnitedHealth Group

Customer Service Representative Interview

Actuarial Analyst Interview

Manager Interview

How candidates received their first interview at UnitedHealth Group

What candidates say about the interview process at UnitedHealth Group

What advice do candidates give for interviewing at UnitedHealth Group

89 questions about Interviews at UnitedHealth Group

What questions did they ask during your interview at UnitedHealth Group?

#1 Tell me about yourself and about my previous experience and also about some mainly important project questions.

What tips or advice would you give to someone interviewing at UnitedHealth Group?

Be prepared to work past 5pm without pay. Even if you’re hourly you will still be expected to work as a salary employee and reach unrealistic numbers

What is the interview process like at UnitedHealth Group?

I applied online. I heard back 2 weeks later from the supervisor inviting me to interview. I did it a week later on Microsoft teams. And then was offered the job the next week. Overall about a month long process.

I did the video interview with UHG and then got a response a week later that they were not going to consider me despite having extensive experience for the job I applied for. Very frustrating. Is that the norm?

I would suggest that you reach out to our recruiters on chat here: http://uhg.hr/1hDSNjQ

Hi, I applied for the Customer Service Advocate position in Greensboro, NC and I completed my phone interview yesterday, the recruiter advised me that I was being moved to the next stage which was a face to face interview and that I would be contacted with an interview time. I called today and was told my application was under hiring manager review. What does this mean and when should I expect to get a call or email back? Thanks!

In cases like this that means that the hiring manager is reviewing your credentials and will be the one conducting the face to face interview. The expected wait time is different for every position, but if you do have any questions throughout the process you can reach out to your recruiter or join recruiter chat here: http://uhg.hr/1hDSNjQ

How long until you hear back after doing a video interview?

I received an email request to schedule phone interviews 3 weeks after submitting my video interview.

Must you have a face to face interview or telephone?

For Positions at UnitedHealth Group, we use multiple forms of interviewing for our roles including, telephone, digital video and in person interviews. You could potentially have one or all three of these kinds throughout the process. For more information on our hiring process, check this out: http://uhg.hr/1kHIaPf

Hi, do you have any tips on the behavioral interview process for this job? What questions were asked?

Hello, I would suggest that you check out this blog: http://uhg.hr/1q02v0b. It refers specifically to the behavioral interview. If you have any additional questions, you can reach out to our recruiters during recruiter chat: http://uhg.hr/1hDSNjQ

Hi! I had video interview, phone interview, then face-to-face interview next Friday. What do they ask for the face-to-face interview? I feel like we went over my resume and Q&As in the phone interview. Also, is it possible that the job offer is given during face-to-face interview?

They will not give you a job offer during an interview.

I applied, took assessment, did a phone interview, and face-to-face interview…wasn’t hired. Is it hard to get hired? Anyone experienced getting hired after multiple attempts? Or I should give up?

We have many candidates who will apply to multiple positions before being hired. Our hiring professionals are doing their best to find the right fit for both the position and the candidate. I would suggest that you follow up and ask for feedback. Our recruiters are available every week to chat here: http://uhg.hr/1s1p1XS

United Healthcare HireVue interview – what to expect

HireVue interviews are interviews where the questions are decoupled from the answers. Simply put – you’ll be shown a pre-recorded question and you have to record yourself answering the question. The process is relatively straightforward, you’ll receive a link to your interview via email, which can be opened at any time before the deadline. Click on the link, and start your interview when you are ready. After some introductory videos, you’ll be shown your first question. That will start a “prep timer”, where you’ll usually have around 30 seconds to prepare an answer to the question displayed. After the prep timer winds down to zero – or if you choose to skip the prep time altogether – you’ll have between 2 to 3 minutes to answer. During that time, you’ll be recorded on video and audio.

This process will repeat itself over and over until there are no more questions to be asked. United Healthcare’s HireVue interview usually has only 3 to 5 questions. Most people are done with the interview in 25 minutes.

Briefly, Tell Us What You Know About United Health Group

The recruiting manager asks this question to assess your research on the company prior to the interview. Researching on the company may signify that you have an interest in the company. In your answer, tell the interviewer a few things regarding the UnitedHealth group.

Sample Answer

“UnitedHealth Group is an American multinational company that operates as two health care platforms including Optum and UnitedHealth care. These two platforms are incorporated but Optum focuses on offering technology and information-based services while UnitedHealth care focuses on benefit services and healthcare coverage. I was impressed by the core values that guide this company since they are a match to what I value. This is one of the things that makes me want to be part of this company. Additionally, the way this company promotes volunteerism within its employees is at a very high level. I am looking forward to learning about how to get involved as well.”

At UnitedHealth Group, we seek to hire individuals who embrace integrity, which is one of our company’s values. When have you shown great integrity on the job?

Integrity is critical in all of the work that UnitedHealth Group performs, particularly as it pertains to patient privacy and confidentiality. You will likely be asked a question regarding your integrity or ethical behavior, and it might be framed as situation-based. In this case, the interviewer wants to know that you truly believe in and operate by this value, so be sure to prepare a response that frames your sincerity. If you are providing a specific example from a previous position, then be sure to not share any identifying information or paint a former employer in a negative light.

Written by Ryan Brunner on December 1st, 2021

“One day, my colleague faxed patient information to a doctors office, but the confirmation never came back. She then noticed she had faxed it to the wrong location. Of course, this is something that needs to be reported. After telling me about her error, she told me that she wasnt going to report it. I talked through the initial fear of admitting the mistake to our supervisor and reminded her that ultimately this was against HIPAA guidelines. She finally agreed to tell our supervisor, the incident was reported to the patient, and protocols were followed. It was a simple mistake, but the consequences required us to do the right thing.”

Written by Ryan Brunner on December 1st, 2021

“During one of our breaks, I had a co-worker who posted specific information about a patients medical situation on social media and how she helped him. This is against company policy, but also could be a HIPAA breach. I notified my manager right away. My colleague wasnt happy with me, but I had to take action and do the right thing in this situation because our organizations reputation was on the line. The post was immediately deleted by the employee.”

Written by Ryan Brunner on December 1st, 2021

“I had to terminate a long-term employee for a theft issue I had discovered. Through the many years of service this individual gave the company, it was difficult to do this as I thought of him as a friend.”

Written by an Anonymous User

Our Professional Interview CoachRachelle Enns Reviewed the Above Answer

This situation would be a challenge, indeed. Try also addressing more detail on the approach you took to get through this termination.

FAQ

How do I prepare for a Unitedhealthcare interview?

• Tell us about yourself.
• Where do you see yourself professionally in five years?
• What about this position drew your attention?
• Tell us about a time you exceeded expectations on a project at work.
• Why should we hire you?

How can I pass my digital interview?

1. Do your homework. Know what’s on the internet about both you and the company. …
2. Practise and prepare. …
3. Treat your digital interview just like a face-to-face interview. …
4. Be conscious of what the interviewer will see and hear in the background. …
5. Be tenacious and resilient.

How long is Uhg video interview?