United Water provides drinking water and wastewater services to over 200,000 customers across New Jersey. If you’re a United Water customer in NJ, paying your water bill on time each month is an important responsibility. Fortunately, United Water offers a few convenient online payment options to choose from.
In this comprehensive guide we’ll explain everything you need to know about paying your United Water bill online if you live in New Jersey, including
- Overview of United Water online bill pay
- Creating an online account on MyWater.Veolia.us
- Paying through third-party services like doxo
- Payment methods and security
- Tips for avoiding late fees
- Troubleshooting payment issues
- Contacting customer service
Let’s get started with some background on United Water and how online payments work.
About United Water and Online Bill Pay in New Jersey
United Water is one of the largest private water utility companies in New Jersey, serving over 200,000 customers across the state. They provide drinking water, wastewater treatment, and other water-related services.
United Water offers online bill payment through their website MyWater.Veolia.us. Customers can sign up for an account manage their profile view their water usage, and pay bills.
Online payments can also be made through third-party services like doxo.com. These services store your account info to make paying bills quicker, but are not directly affiliated with United Water.
Paying online is a fast and secure way to ensure your United Water bill gets paid on time each month. It helps you avoid late fees and keeps your water flowing without disruption.
Creating an Online Account at MyWater.Veolia.us
The first step to paying your United Water bill online is to create an account on their website MyWater.Veolia.us. Here’s how simple it is:
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Go to MyWater.Veolia.us and click “Sign In”
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Click the link to register for a new account
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Enter your United Water account number and service zip code
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Create your username and password for the site
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Provide your contact information and preferences
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Agree to the terms of use
Once your account is created, you can log in anytime to view your bill, start/stop service, set up autopay, and more. Your dashboard gives you a snapshot of your account.
Having an online profile makes paying your United Water bill quick and easy each month.
Paying Your United Water Bill Through MyWater.Veolia.us
When you receive your monthly bill from United Water, paying it through your MyWater.Veolia.us account only takes a minute:
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Log into your account dashboard
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Go to the Payments section
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Select “Make Payment”
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Enter the total payment amount due
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Enter your payment method and details
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Review and submit the payment
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Receive a confirmation number for your records
The payment will be immediately processed and applied to your United Water account. You can view past statements and payment history under your account as well.
Using doxo.com to Pay Your United Water Bill
In addition to United Water’s own website, you can also pay your water bill through doxo.com. This third-party service stores your account and payment information to streamline paying bills.
To use doxo to pay United Water bills:
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Go to doxo.com and search for United Water
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Select your specific United Water account
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Enter your account number if prompted
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Select “Pay Bill” for the amount due
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Enter your payment method and details
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Review and submit the payment
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Receive confirmation from doxo
The major benefit of doxo is you can manage and pay all your bills from different providers in one place. However, it does not integrate directly with United Water’s systems.
Payment Methods and Security for Online Payments
When paying your United Water bill online through either MyWater.Veolia.us or doxo, you have several payment method options:
- Credit card or debit card
- Checking account
- Automated clearing house (ACH) from your bank
- Electronic check
- Apple Pay/Google Pay
To keep your payments secure:
- Only pay bills on legitimate sites (not scam copycats)
- Enter payment info directly (don’t store it)
- Use secure wifi networks for payments
- Check statements for accuracy
As long as you take basic security precautions, paying your United Water bill online is very safe.
Avoiding Late Fees with Online Payments
The key benefit of paying your United Water bill online is avoiding late fees. This requires making sure your payment arrives by the due date shown on your monthly statement.
To avoid late fees:
- Schedule payments 7-10 days before the due date
- Set up autopay or recurring payments
- Pay as soon as you receive the bill
- Track payments to confirm they process
As long as your payment clears by the due date, you’ll stay penalty-free. Online payments make that easier than mailing checks.
Troubleshooting If Your Online Payment Doesn’t Go Through
While paying your United Water bill through MyWater.Veolia.us or doxo is usually hassle-free, occasional errors can happen. Here are some troubleshooting tips:
- Confirm you entered the right account and amount
- Check the payment method has sufficient funds
- Try a different payment method if one fails
- Contact United Water to investigate missing or failed payments
- Update expired payment methods to avoid declines
- If autopay fails, pay the bill manually as a backup
Catching payment issues quickly and following up with United Water’s customer service team can help get any problems resolved before your next monthly bill.
Contacting United Water Customer Service for Billing Help
If you ever have an issue paying your United Water bill online or have questions about your charges and account, customer service representatives are available to help.
Contact United Water customer support:
- By phone at 1-800-422-5987
- Through email at [email protected]
- On Twitter @UnitedWaterNJ
- On Facebook @UnitedWaterNewJersey
Some common issues they can assist with include:
- Questions about your bill or charges
- Trouble making online payments
- Arranging payment plans if needed
- Starting/stopping service
- Reporting leaks, outages or other issues
United Water’s customer service team is available 24/7 for emergency issues. For billing questions, call during regular business hours for the fastest assistance.
Setting Up Autopay for Hands-Free Bill Payment
For maximum convenience and ensuring you never miss a payment, consider enrolling in United Water autopay. This automatically pays your monthly bill from your chosen payment method without you having to do anything.
To set up autopay with United Water:
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Log into your MyWater.Veolia.us account
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Go to your Account Summary page
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Click Manage under AutoPay
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Enter your payment information
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Check the AutoPay box
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Save your settings
Once active, autopay will process your payment each month on the due date. Just be sure to update your payment method as needed so payments don’t decline.
Autopay offers reliable hands-free bill payment for United Water customers seeking simplicity.
Additional Ways to Pay a United Water Bill
While online bill payment is usually the most convenient option, United Water does offer some other ways to pay your monthly water bill if needed:
- By phone through their automated system
- By mail by sending a check or money order
- In person at an authorized payment center
- Through your bank’s online bill pay service
However, online payments on MyWater.Veolia.us or doxo provide the fastest and most secure way to pay United Water bills for New Jersey customers seeking simplicity.
Understanding Your United Water Bill Charges
When reviewing your monthly United Water bill, you may see various charges and fees. Common line items include:
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Water service – Based on the amount of water used. The top charge.
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Sewer service – For processing wastewater.
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Service fee – A fixed monthly fee.
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Taxes – Usually a percentage of the total.
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Late fee – If paid after the due date.
If you ever have questions about what the charges on your United Water bill represent, the customer service team can clarify. Understanding the breakdown helps you budget and manage costs.
Conserving Water to Reduce Your United Water Bill
If your United Water bills seem higher than expected, conserving water around your home is the best way to save. Try these DIY tips:
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Fix any leaky faucets and toilets. Tiny drips add up.
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Replace old showerheads and aerators with water-efficient low-flow models.
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Run full loads in the washing machine and dishwasher instead of partial loads.
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Take shorter showers and turn the water off when shaving or brushing teeth.
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S
I’m a customer in France and I want to pay my bill
SUEZ no longer operates drinking water activities in the United States following Veolias takeover bid for part of SUEZs activities in early 2022. If you were a customer of SUEZ in the US, please now contact Veolia.
To learn more about SUEZ, please go here.
LIVE Bill Paying Assistance Information Session
FAQ
How do I pay my water bill in NJ?
Call 973-340-4300 or 1-877-772-7077 24 hours a day / 7 days a week to make a payment. Customer can also pay with e-checks during normal business hours.
How can you talk to a person at NJ American water?
Residential and commercial customers may also call Customer Service at 1-800-272-1325 between 7 a. m. and 7 p. m. to speak with one of our experienced customer service representatives.
What is the name of the water company in Boise?
Veolia wants to help communities by giving them high-quality water services through its regulated utilities, partnerships, and contract operating services. They do this with the utmost honesty and responsibility.
What is the name of the water company in NJ?
How do I pay my New Jersey American water bill?
Call 1-855-748-6066 to pay with Visa, MasterCard, Discover, American Express or your bank account (Electronic Check). Be sure to have your 16 digit account number handy which can be found on your bill. Some New Jersey American Water facilities accept customer payments on location. Please see the below list of payment locations and details.
Does New Jersey American water accept payment?
Some New Jersey American Water facilities accept customer payments on location. Please see the below list of payment locations and details. Other Details: This is a drop box location located within City Hall. Cash, Check, and Money Order are accepted. Credit Card and Debit Card Payments are not accepted at this location.
How do I pay my water bill?
You can choose to have your monthly bill automatically applied to your credit card ($1. 95 fee per transaction) or deducted directly from your checking or savings account (no additional charge). No stamps required. Enroll today on MyWater. To pay without registering for an account, visit amwater. com/billpay.
