It can be boring to pay bills, but it doesn’t have to be. There are several easy ways for people and businesses in the Village of Rantoul to pay their village government bills, fees, fines, and other debts. This article will talk about the different ways you can pay your bills quickly and easily, as well as automated solutions that will make your life easier.
Online Bill Pay
The most convenient way to pay your Village of Rantoul bills is online through the village’s website You can make secure payments from your computer, phone, or tablet anytime day or night.
You only need your account number and billing zip code to sign up. You can see your balances, make one-time payments, set up recurring payments, and more after you sign up for an account. It’s quick to pay online; the money is usually in your account the next business day. Also, payment confirmations are emailed to you so you can keep track of them.
Making online payments only takes a few minutes and saves you the time and hassle of mailing payments or visiting the village office. The village accepts major credit cards and e-checks through the online system operated by Invoice Cloud.
Drive-Thru Bill Pay
People who would rather pay their bills in person can use the drive-thru window at Village Hall in the Village of Rantoul. The drive-thru is at 333 S Tanner Street and is open Monday through Friday from 8 a.m. to 5 p.m.
To use the drive-thru, simply drive up and let the clerk know you’re there to make a payment Have your account number and billing zip code ready You can pay with cash, check, money order, or credit card. The clerk will provide you with a receipt. It’s a quick and easy way to drop off a payment without getting out of your car.
Automatic Bill Pay
The most hands-off approach is signing up for automatic bill pay with the Village of Rantoul. This lets you schedule recurring automatic payments from your bank account.
After signing up, you won’t have to remember when bills are due or log in to pay them by hand. The village will take the money out of your bank account every month. You’ll still receive billing statements for your records.
Automatic bill pay ensures you never miss a payment or incur late fees. It takes the stress out of paying bills on time. Enrollment is easy through the village’s online payment portal.
Pay Fees, Fines, and More
In addition to utility bills, the Village of Rantoul offers easy payment options for various fees, fines, licenses, permits, and other financial obligations to the village.
For example, you can pay:
- Business license fees
- Vehicle sticker fees
- Building permit fees
- Property registration fees
- Police fines and citations
- Library late fees
- Pet licenses
- Contractor license fees
These types of payments can also be made online, in-person, or through automatic debits once established. The village tries to make paying any amount owed as quick and convenient as possible for citizens.
Easy to Manage Village Accounts
With the Village of Rantoul’s online account management system, you have 24/7 access to view balances, see payment history, change payment methods, set up new accounts, and more. Everything can be managed from your secure online dashboard accessible from the village website.
You have full visibility into what you owe, when payments are due, when payments are processed, account balances, and any other details about your village accounts. It’s a transparent, paperless system to give you control.
Friendly Customer Service
If you ever have questions or need help with payments, the Village of Rantoul has a customer service team ready to assist. You can call the village office at 217-892-6800 or email [email protected]. The village wants paying your bills to be a smooth, hassle-free process.
Whether you prefer the convenience of automated payments, the simplicity of online bills, or just dropping by the drive-thru, paying your Village of Rantoul bills can easily fit your lifestyle. Take advantage of the many options available to save time, avoid late fees, and simplify your finances. The village offers the payment flexibility and tools you need for easy, stress-free bill management.
Request Termination of Service
Please contact our office by phone or email to request a termination of service, please allow 24 hours for request to be processed. If emailing your request please include date of termination, forwarding address, and contact phone number. You will receive a confirmation email confirming your request.
A meter reader from the Public Works Department will read the meters once a month. The read date is based on billing area. The readings are then sent to the Utility Billing Office, where a report is run to look for any readings that don’t seem right. If this happens, a work order is sent out to reread the meters and fix the readings as needed. Then there is a billing update to process the bills. The bills are printed and sent to the post office right away. Bills are due 20 days from the print date.
If you do not receive a bill please call our office or email us, requesting a copy of your bill.
The due date will appear on each billing statement, there will be a two-day grace period from the due date before any late fees are accessed on the account. Contact our office immediately if there is a dispute in your billing statement. A work order may be issued to recheck the meters and will be returned to our office usually in one or two business days.
If a meter reading is estimated because we can’t get to the meters, the customer can call or email our office with the correct readings, which will be added to your account based on the dates of your bills. Please make sure to include name on the account, address, and a contact number.
Agreements can now be done online. By doing an online agreement, make sure all the information is correct. Online agreements will only be accepted until 10 P.M. on the date of the disconnection notice, a confirmation of the agreement will be given to the customer, however, this does not mean that the agreement will be accepted. Customer Service has the final say in accepting the online agreement and you will be notified as soon as possible with an acceptable agreement. There are 3 separate billing cycles, 1st cycle will be extended to the 5th of the month, 2nd cycle will be the 15th of the month, and 3rd cycle will be the 25th of the month. If you are not sure of your extension date, please locate your cycle and route information, or contact Customer Service at (217) 893-1661 ext 1. An agreement can also be signed by coming into the office by the date of the disconnection notice.
The past due amount will only be extended to the due date of the current bill, no exceptions. Signing an agreement requires full payment of the past due by the required date, if payment is not received in full, the service will be disconnected the following day promptly at 8:00 am.
Disconnection of Service for Nonpayment
A disconnection of service will occur 15 – 20 days from the due date of the bill. A disconnection notice will be sent out with a current bill, providing a date of disconnect. If payment or agreement is not made on the account by the date of the disconnection notice, the service will be terminated the following day.
A $50 reconnection fee will need to be paid along with the past due balance for service to be reconnected.
If service is disconnected a following time, an additional deposit will be required on the account.
No reconnections are performed after 4:00 pm. Payment received after 4:00 pm will be reconnected the following business day. All reconnections are done between the hours of 1:00 pm and 4:00 pm, regardless of the time payment was received. No exceptions.
A medical form must be completed and signed by your doctor every 30 days. The doctor must state that it is life threatening, it will not be accepted without that stated. If this is to get service reconnected and a payment will not be received immediately, a limiter will be placed on the meter to allow enough power to operate the medical devices, the limiter will not be removed until the full past due balance is paid along with a $50 service fee to remove the limiter. If the past due is not paid within 30 days of the date on the medical, the limiter will be removed and service disconnected until the account is brought up to date with payment. This medical can be faxed back to our office at (217) 892-6872. This is the customers responsibility to make sure the Customer Service office will accept this medical.
Regional Planning Commission of Champaign County will assist customers by pledging payment on the account. Customers can call (217) 384-1226 to inquire about the program and the guidelines for qualifications.
- Cash, check, money order, or debit / credit card
There is a drive-thru located on the south side of our building for drop of payments and an after hours box is available. Payments may be mailed to:
You can pay your utility bills automatically each month from either a checking or savings account. Simply create an account on our online portal and setup recurring payments.
