Paying monthly utility bills can feel like a chore. Writing checks, mailing envelopes, remembering due dates – who has time for all that? The good news is that Vineland Municipal Utilities (VMU) offers modern payment options to make paying your electric, water, and trash bills quick and convenient. As the sole provider of these essential services for the city of Vineland, New Jersey, VMU aims to simplify the payment process so customers can focus on more important things.
Ways to Pay Your VMU Bill
VMU offers various payment methods to suit different preferences and lifestyles:
Online
- Pay anytime via VMU’s website using credit/debit cards or e-check.
- Register your account to view billing history and schedule recurring payments.
- A $3.25 processing fee applies per transaction.
Phone
- Call VMU at 856-794-4021 and pay via automated system with a card.
- Available 24/7 for payments on your schedule.
Drive-Thru
- Stop by the VMU office on 640 E. Wood Street during business hours.
- Pay via cash or check at the drive-thru window.
In Person
- Visit the cashier on the first floor of Vineland City Hall.
- Pay with cash, check, or money order in person.
- Send a check or money order using the remittance stub and envelope.
- Allow 5-7 days for standard mail delivery and processing time.
AutoPay
- Automatically deduct your bill from a checking account each month.
- Avoid late fees and free up time spent on payments.
With this selection of payment channels, Vineland utility customers can choose the option that best fits their needs and preferences each month.
Benefits of Paying Your VMU Bill on Time
What are the advantages of paying your utility bill by the due date every month?
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Avoid Late Fees – Pay on time to prevent additional late charges being added to your account.
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Maintain Uninterrupted Service – If a bill goes unpaid, VMU may disconnect service. Prompt payment ensures no disruption.
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Establish Good Credit – Utility payment history is often reported to credit bureaus Paying on time demonstrates you are a reliable borrower
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Access Account Management Tools – You must have an account in good standing to utilize features like detailed usage analysis.
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Support System Upgrades – As a public utility, VMU’s revenue gets reinvested to improve infrastructure for the community.
Payment Assistance Programs
If an unexpected financial hardship makes it difficult to pay your utility bill VMU offers programs to help
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Payment Arrangements – Set up a plan to pay past due balances over an extended timeframe
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LIHEAP – Low Income Home Energy Assistance Program provides heating bill grants.
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Universal Service Fund – Helps limited income households afford electric and natural gas service.
Don’t let paying monthly utility bills become a source of stress or late fees. VMU offers payment options like AutoPay and online payments to simplify the process. Reach out if you need help managing utility payments each month. VMU’s mission is providing reliable service to the Vineland community.
Emergency Service or Reporting of Outages
For after-hours emergency service or to report an outage, please call our emergency number at (856) 794-4280.
New Construction or Electric Metered Service
For electric service for new construction or electric metered service, please dial (856) 794-4300.
If you or someone who lives with you is dependent on electrically operated life-support equipment, you may apply for special consideration in case of interruption of service. If you provide us with a statement from your doctor and the company supplying the equipment, you will be given priority in the service restoration. We cannot guarantee uninterrupted service, nor can we always predict how long an outage will last, but we will make every attempt to restore service as soon as possible. Please print and fill out the medical alert form below, and fax it or bring it to our Customer Service Department along with a statement from your doctor and the company supplying the equipment.
If approved, Medical Alert will remain active on your account for one (1) year. At that time, if it still applies, please submit a new medical application for consideration. For more information call (856) 794-4021.
Information about Online Bill Pay for City Utilities
FAQ
What is the phone number for Vineland Electric pay bill?
TELEPHONE PAYMENT: Customers can pay by phone by calling our Customer Service line at 856-794-4021 or directly at 1-855-786-5260.
What electric company does Vineland, NJ use?
How do I report an outage to Vineland Electric?
If you need to report a power outage or get help after hours, call (856) 794-4280 or click here.
What is Vineland municipal utility customer service?
Our Customer Service mission is to answer Vineland Municipal Utility inquiries in a knowledgeable, timely and friendly manner. We accept connect, disconnect and transfer of service orders for electric and water utilities. We also answer billing inquiries as well as make payment arrangements on outstanding balances.
How do I pay utilities in Vineland?
By going to utilities.vinelandmunitorialutilities.com, customers can pay their bills online or sign up for Pay by Text. vinelandcity. org and clicking on the “Log into My Account” or “Pay as a Guest” link. Phone payments can be made by calling 1-855-786-5260.
Does Vineland municipal utilities offer autopay?
Please include account number on money order. Vineland Municipal Utilities has an option called “AutoPay” that makes it easier and more convenient to pay your monthly utility bill. Avoid late fees, save trees, checks, stamps and time by signing up for AutoPay.
How do I make a pay by text payment in Vineland?
People can easily use and access this new payment system without sacrificing security. Customers can pay their bills online or sign up for Pay by Text by visiting the Vineland Municipal Utilities website at utilities.vinelandmunicipal.us. vinelandcity. org and clicking on the “Log into My Account” or “Pay as a Guest” link.
Does the city of Vineland make money from convenience fees?
The City of Vineland does not receive any revenue from the convenience fees collected. Municipal Utilities Director John Lillie said, “As a group, we are always looking for new ways to give the community the best services we can.”
Does Vineland have a water quality report?
The City of Vineland Water Utility’s Annual Water Quality Report is now available online. Click the button below to view full report. This report contains important information about the source and quality of your drinking water. Please call 856-794-4056 if you would like a hardcopy report sent to your home. © 2024 Vineland Municipal Utilities.
