How To Pay Your Walton County Water Bill Online

Paying your water bill on time is important to avoid late fees and service interruptions. Walton County offers several convenient options to pay your water bill online or in person. In this guide we’ll walk through the step-by-step process to pay your Walton County water bill online, by phone, or in person.

Online Payment Options

Paying your Walton County water bill online is the quickest and most convenient way to ensure your payment is received on time Here are the online payment options available

Direct Payment Through Walton County Website

• Visit the Walton County water bill payment website at https://www.waltoncountyga.gov/262/Pay-Your-Bill.
• Click on the “Pay My Bill” link which will direct you to the secure online payment portal.
• Enter your 12-digit web ID number located at the bottom of your monthly paper billing statement.
• Select whether you want to pay the full balance or a partial payment amount.
• Enter your payment details including credit/debit card or bank account information.
• Payments can be made using Visa, MasterCard, Discover cards or by electronic check.
• A convenience fee of $1.50 is charged for debit/credit card payments. No fee for electronic check payments.

Third-Party Bill Pay Services

You can also pay through your bank or third-party bill pay service providers. This allows you to schedule automatic recurring payments so you never forget.

• Log into your bank or bill pay service website or mobile app.
• Add Walton County Water as new payee using account number on your bill.
• Schedule one-time or recurring payments to be made from your bank account.

Allow 2-3 business days for these types of third-party payments to reach Walton County and avoid late fees.

Pay By Phone

Calling in your payment over the phone is easy and convenient. Here’s how:

• Call the Walton County Water Department at 770-466-4887 during business hours (Monday-Friday 8am-4:30pm).
• Have your account number and payment details ready.
• Payments can be made using credit/debit cards or electronic check.
• A $1.50 convenience fee applies to card payments.

Pay In Person

You can pay your water bill in person at the Walton County Water Department office located at:

2171 Highway 81 S
Loganville, GA 30052

Payments can be made using cash, check, money order, or credit/debit card. Be sure to bring your monthly bill with you.

In-person payments have the advantage of posting instantly to your account, so it’s a good option if your bill is past due.

Payment Posting & Processing

It’s important to understand the payment processing timeframes with each option:

• Online – Takes 2-3 business days to post. Pay early to avoid late fees.
• Phone – Posts instantly with electronic check or within 24 hours with card.
• In-Person – Posts instantly.

For past due accounts, in-person or phone payments are best to avoid immediate shut off.

Late Fees & Disconnection Policy

If your payment is not received by the due date printed on your bill, a 10% late penalty is assessed. Make sure to allow 2-3 days processing time for online payments.

Accounts past due 30 days or more are subject to water service disconnection. A $50 disconnection/reconnection fee will apply in this case.

Avoid these extra fees by paying on time using the convenient online options or visiting the office in person before the due date.

Setting Up Recurring Payments

For ultimate convenience and to avoid forgetting to pay your bill, consider enrolling in recurring automatic payments through Walton County or your own bank.

Walton County AutoPay

• Print and complete the Bank Draft authorization form from the Walton County water department website.
• Attach a voided check and submit the authorization by mail, email, fax or in person.
• Payments will be automatically drafted from your bank account each month.

Bank Bill Pay

• Set up Walton County as a payee in your bank’s online bill pay system.
• Schedule recurring automatic payments to be sent to Walton County monthly.

Recurring automatic payments give peace of mind that your water bill is always paid on time!

Getting Account Balance & Payment History

You can check your current account balance and payment history right on the Walton County online payment portal. Just log in with your web ID.

Your monthly paper bills also provide a payment history showing your transactions, charges, payments and balance.

Notification of Payments & Past Due Accounts

In addition to your monthly paper bill, Walton County provides the following notifications:

• Emails – Payment receipts are emailed after online payments.
• Phone Calls – Courtesy calls are made to past due accounts.
• Mail – Shut off notices are sent when accounts are 30 days past due.

Keep your contact information updated with Walton County to ensure you receive these important notifications.

Getting Help with Your Water Bill

If you are struggling to pay your water bill on time, Walton County offers some options:

• Payment arrangements – Call the office to set up a payment plan for past due balances.
• Leak adjustment – You may qualify for a billing adjustment if you had a leak.
• Bill review – Request a review if you dispute your bill.

Walton County wants to work with customers having difficulty paying their water bill. Reach out right away to avoid service interruption.

Paying your water bill on time doesn’t have to be difficult. Walton County offers convenient online, phone and in-person payment options. Sign up for automatic payments or pay early online to avoid late fees. Contact Walton County right away if you need help with your bill to maintain uninterrupted service.