Paying your water and sewer bill is an essential part of being a homeowner or renter in Warren County, Ohio. The county provides water and sewer services to residents and businesses across the area Knowing how to pay your bill efficiently online can save you time and hassle In this article, we’ll walk through everything you need to know about Warren County’s water and sewer billing and online payment system.
Overview of Warren County’s Water and Sewer Services
Warren County’s Water and Sewer Department oversees water and sewer infrastructure and services across the county. This includes:
- Operating and maintaining water and sewer lines, pumping stations, and treatment facilities.
- Managing water sources, treatment, and quality testing.
- Reading meters and generating customer billing for water and sewer usage.
- Providing customer service for billing questions and issues.
As a customer you are responsible for paying your water and sewer bill to receive these essential services. Bills are issued bi-monthly. Failure to pay on time can result in penalties discontinuation of service, and additional fees to restore service.
Understanding Your Warren County Water and Sewer Bill
Before paying your bill online, you need to understand what’s on your bill and how it’s calculated Here are the key things to know
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Billing period: Bills are issued bi-monthly based on your meter reading date. If your account number starts with 02, 04, 10, or 16, you’ll be billed in Jan, Mar, May, Jul, Sep, and Nov. All other account numbers are billed in Feb, Apr, Jun, Aug, Oct, and Dec.
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Usage charges: These are based on your metered water usage for the billing period and the current rates. Sewer charges are also usage based. Rates can be found on the county website.
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Service fees: This covers infrastructure and operating costs beyond water usage. There is a fixed monthly service fee.
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Account number: This identifies the property’s meter. You’ll need this to pay online.
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Due date: Bills are due about 10 days from the issue date. The due date is printed on your bill.
Paying Your Bill Online
Paying online through the county’s website is the fastest, most convenient way to pay your water and sewer bill. Here are the steps:
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Go to the Warren County Water and Sewer Department website.
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Click on “My Account” and then “Pay My Bill”.
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Enter your account number and customer number (on your bill).
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Select a payment amount and method. You can pay by e-check, credit/debit card, or digital wallet.
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Enter your payment information and submit the payment.
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Save the confirmation number for your records.
Online payments are posted to your account within 1-2 business days. You can pay at any time – the website accepts payments 24/7/365. Just make sure to pay by the due date to avoid late fees.
Tips for Paying Online
Follow these tips for smooth online bill payment:
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Update your email and mailing address if moved. This ensures you get bills and payment confirmations.
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Check for leaks if your usage seems high. This could cause higher bills.
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Sign up for paperless billing to get bills electronically.
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Set up AutoPay to have payments automatically debited each billing cycle.
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Pay early if mailing checks to ensure on-time arrival. Allow 5+ days for mail.
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Contact Customer Service if your service is disconnected before paying online.
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Save confirmation numbers and check your account history to verify payments.
Alternatives to Online Payments
If you prefer not to pay online, Warren County also accepts:
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Mail-in payments via check or money order to P.O. Box 530, Lebanon, OH 45036. Allow extra time for mail delivery before the due date.
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In-person payments at the Water and Sewer Department office located at 406 Justice Dr., Lebanon, OH 45036.
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Phone payments through the automated phone system.
No matter which way you choose to pay, be sure to have your account number handy and allow enough time for payments to reach the office and be processed before the due date. Avoid late fees and service interruptions by paying on time, every billing cycle.
Get Help with Your Water and Sewer Bill
If you have questions about your bill amount or are unable to pay on time, don’t hesitate to reach out to Warren County’s Water and Sewer Department for assistance:
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Call 513-695-1377 during business hours (Mon-Fri, 8am-4:30pm excluding holidays).
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Email [email protected]
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Visit the office at 406 Justice Dr., Lebanon, OH 45036.
The customer service team can explain your bill, review your payment history, set up payment plans for overdue balances, and help resolve any billing issues.
Paying your water bill doesn’t have to be a chore. By signing up for convenient online bill pay with Warren County, you can check it off your to-do list quickly each billing cycle. Just be sure to pay the total due by the due date to avoid penalties and service interruptions. If you have any questions or need help with your account, Warren County’s customer service team is ready to assist.
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How do I pay a water bill in Warren County Ohio?
Bills shall be paid at the Warren County Water and Sewer Department. Come to 406 Justice Drive if you are making your payment in person. Otherwise, mail your payment to P. O. Box 530, Lebanon, Ohio 45036. The date payment arrives at the Water and Sewer Department office will be used to determine when payment is received.
Does the city of Warren Water Department receive a service fee?
The City of Warren Water Department does not receive any part of the service fee. Tyler Payments is an independent company providing a service for the City of Warren Water Department. You can now pay your City of Warren Water Department bill by having the money taken directly from either your checking or savings account.
How do I contact Warren County water & sewer?
Warren County Water & Sewer Customer Service Information: Hours of Operation: Monday thru Friday 8:00 a. m. to 4:30 p. m. EST After Hours Emergency: (513) 695-2525 How can I view my bill online or sign up for e-billing?.
Does Warren community water & sewer Association charge a fee?
There is no fee to pay your bill using our customer web payment portal. Pay your bill online anytime day or night. It’s convenient, easy, and free! Warren Community Water and Sewer Association, Inc. was organized and incorporated in the fall of 1969.
How do I pay my water / sewer bill?
By Phone: Phone payments can be made through First Billing with a live agent by calling *1-855-270-3592*. Customers must have their water / sewer account number to utilize this service. When making a payment over the phone, please only use the first seven digits of the account number that appears on your bill.
Does Warren County have softened water?
WATER SOFTENING UPDATE (11/23/22): The Warren County Water and Sewer Department is happy to let customers in the Deerfield Twp. area know that the Warren County Board of Commissioners has approved water softening. , Hamilton Twp. , Village of Maineville, and South Lebanon are now receiving softened water at their taps.
