Washington Gas provides natural gas service to over 1 million residential, commercial, and industrial customers in the Washington D.C. metro area. Paying your Washington Gas bill conveniently online via their website or mobile app is quick, easy, and secure.
This article walks through how to set up an online account, make one-time payments, establish recurring autopay, view statements, manage account details, and access other billing services through Washington Gas’s online self-service portal.
Overview of Washington Gas
Washington Gas is the largest natural gas utility in the Washington D.C. metropolitan area, serving customers in D.C., Maryland, and Virginia. They deliver clean, efficient natural gas for heating and hot water, cooking, fireplaces, pools, and other applications.
As a regulated utility, Washington Gas rates and billing are overseen by public utility commissions in each jurisdiction. Customers are billed monthly based on metered natural gas usage along with a customer charge and applicable distribution charges
You have various options for taking care of your Washington Gas bill conveniently online using their website or mobile app Washington Gas makes it easy to view bills, check usage, make payments, establish autopay, update account information, and more.
Benefits of Paying Your Bill Online
Paying your natural gas bill through Washington Gas’s online account access provides many advantages:
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Pay anytime, anywhere using a computer, smartphone, or tablet
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Avoid late fees by scheduling recurring automatic payments
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View current and past billing statements going back 12 months
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Keep track of your monthly natural gas usage and charges
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Go paperless with electronic billing to reduce clutter
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Store payment information securely for quick checkout
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Update mailing address, email, phone number, and other account info
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Access account activity alerts and payment confirmations
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Enjoy 24/7 self-service account management
How to Pay Your Washington Gas Bill Online
Follow these instructions to pay your bill online:
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Visit the Washington Gas website and click on “My Account” then “Pay My Bill”.
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Click on “Login” to access your online account. If new, register using your account number, ZIP code, and last name.
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Once logged in, click on “Make Payment” and enter the payment amount.
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Select to make this a one-time payment or set up recurring autopay.
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Enter your credit/debit card or checking account details. Verify your billing address.
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Carefully review the payment summary before submitting.
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You’ll receive a confirmation page and email after successful payment.
Payments made before 2 PM Monday-Friday are typically credited same day. Allow 1-2 business days for processing.
Account Management Tips
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Update your profile information if you move or change any contact info.
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Opt-in to paperless eBills and account notifications via email.
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Monitor your monthly natural gas usage on the usage graph.
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Compare plans and rates to optimize your gas service.
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Request service turn on/off and field service appointments.
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Sign up for budget billing to even out seasonal payment fluctuations.
Avoid Late Fees and Service Disruption
Washington Gas bills are due 21 days after you receive your statement. A late fee of 1.5% is assessed for unpaid balances after the due date. If your bill remains unpaid, Washington Gas may issue a turn-off notice and interrupt service until the past due amount is paid.
Logging in online allows you to check your account balance in real time. Pay on time via autopay or calendar reminders to avoid late fees or service interruption. Washington Gas also offers payment plans for customers struggling to pay their bill.
Contact Washington Gas Customer Support
If you have questions or issues with your online account or natural gas bill, Washington Gas customer support is available:
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By phone at 1-844-WASHGAS (1-844-927-4427)
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Through live chat on their website during business hours
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At local walk-in office locations around their service region
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By email and other contact forms on their website
Their team can provide detailed billing and payment assistance, account maintenance, collections arrangements, gas service requests, and more.
With online and mobile account access, Washington Gas makes it easy and convenient to securely manage billing and payments on your schedule. Paying your gas bill online helps avoid late fees, saves time and paperwork, and gives you greater insight into your natural gas usage and charges. Take control of your Washington Gas account with their self-service tools.
Understanding Your Washington Gas Bill
FAQ
Where can I pay my Washington gas bill?
Pay your bill online anytime, day or night, at washingtongas. com. Enroll to receive bill notifications and ask for services. You can also use the bar code on the back of your Washington Gas bill to make quick and easy cash payments at any nearby 7-Eleven.
What is an online bill pay?
With online bill pay, you can plan your payments and make payments from your computer, tablet, or phone. When you use an online bill pay service, a payment is taken out of your account and sent to the service provider. A bill pay service may be included as part of a checking account’s features.
Can I pay Pepco bill with a credit card?
Is there an app for Washington Gas?
How do I pay my Washington Gas Bill?
Reduces paper waste and clutter. Multiple Ways to Pay: You can view and pay your bill directly from the monthly email notification, the My Washington Gas portal, or the mobile app. Automatic Monthly Notice: Your Washington Gas account will be notified by email when a new bill is available.
How do I Manage my Washington gas account?
Manage your account through our eService Center. Login to view Washington Gas bill pay, compare month-to-month utility usage, check balance and more.
Does Washington Gas accept cash payments?
Please note that Washington Gas will be accepting only cash payments through KUBRA EZ PAY. We apologize for any inconvenience this may cause. To create an EZ-Payslip, look up your account and select “Pay With Cash”. Then show your EZ-Payslip when you pay with cash at any 7-Eleven store.
How can I access my Washington Gas Bill?
Anytime: You can use the My Washington Gas portal or mobile app 24 hours a day, seven days a week to see your current bill, past bills, and usage history, or you can make a payment. Less Hassle: No paper bills to misplace, no checks to write, and no stamps to buy.
How do I register for a Washington gas account?
You can create an account by clicking Register Today under the Username and Password section. How does setting up a My Washington Gas account work? You will be asked for your account number and the main phone number that is on file when you set up an account.
How do I know if my Washington gas bill has been posted?
Electronic Notification Every Month: When a new bill is due, Washington Gas will send you an email. Anytime: You can use the My Washington Gas portal or mobile app 24 hours a day, seven days a week to see your current bill, past bills, and usage history, or you can make a payment.
