How to Pay Your Waste Connections Bill Online, by Phone, or In Person

If your home or business waste and recycling services are handled by Waste Connections, you likely receive a regular bill for collection and disposal. Paying your Waste Connections bill on time prevents any disruption to your scheduled pickups. Waste Connections offers several convenient ways to pay your bill online, over the phone, by mail, or at local offices.

This guide will explain your Waste Connections billing and provide instructions on how to quickly pay your bill through the available payment options.

Understanding Your Waste Connections Bill

Let’s first review some key facts about Waste Connections bills:

• Bills are sent monthly or quarterly, depending on your service agreement.

• Payment is due upon receipt of the bill to avoid late fees Due dates are shown on your statement,

• Charges are based on your service level, such as the size of dumpster or frequency of collection.

• Additional fees may apply for contamination, overage, fuel surcharges, etc.

• Statements show your current charges as well as any past due balance.

• Bills are sent to the mailing address associated with your account,

Reviewing billing frequency, charges, and due dates on your statement ensures on-time payment. Now let’s cover how to pay your Waste Connections bill.

Paying Online Through MyAccount

The fastest payment method is through Waste Connections’ online MyAccount portal. To pay your bill online:

1. Go to www.wasteconnections.com and click on “MyAccount”.

2. If it’s your first time, click “Register Now” to create your account.

3. Log in with your email and password.

4. Select your account and click “Make Payment” to pay the total amount due.

5. Enter your payment details and submit.

Online payments are processed quickly, so your account balance is updated within 1-2 business days. Through MyAccount you can also view statements, set up recurring payments, and manage paperless billing.

Paying Your Bill by Phone

You can pay your Waste Connections bill over the phone by calling customer service at 1-888-950-6683. Provide your account number and billing zip code to access your account.

Phone payments can be made by credit card or debit card. A convenience fee may apply. Allow 48 hours for phone payments to process.

Paying by Mail

To pay your waste services bill by mail, detach the payment slip from your statement and enclose it with your check or money order. Make sure your account number is written on the payment.

Mail your payment to the address printed on your statement at least 5-7 days before the due date to ensure it arrives on time. Do not mail cash.

Paying In Person

For in-person bill payment, you can visit your local Waste Connections office with cash, check, or credit/debit card. Locations can be found on the Waste Connections website.

In-person payments will be credited to your account immediately. Offices are open Monday-Friday during regular business hours.

Setting Up AutoPay

For hassle-free payments, enroll in AutoPay through MyAccount. Your bill will be paid automatically each month directly from your bank account or credit card.

With AutoPay, you’ll avoid late fees, service interruptions, and don’t need to remember when to pay. Plus you can earn paperless billing discounts.

What Happens If You Pay Late

To avoid penalties, make sure to pay your Waste Connections bill by the due date listed on your statement. Here’s what can happen if your payment is late:

• A late fee of around $10 may be charged for overdue bills.

• Accounts 30+ days past due may receive a Final Notice before service suspension.

• Service will be suspended if your past due balance remains unpaid.

• An additional fee of about $50 will apply for returning suspended accounts to active status.

• Delinquent accounts over 90 days past due may be sent to collections.

Don’t risk late fees or service interruption. Pay on time to keep your scheduled pickups running smoothly. Contact customer service immediately if you expect to miss a payment.

Changes to Your Waste Connections Service

If you need to adjust your service level or pickup schedule with Waste Connections, reach out to customer service at 1-888-950-6683. Notify them of any changes to your account like:

• Cancelling service due to moving

• Putting your account on hold for an extended absence

• Upgrading your pickup frequency or container size

• Adding or removing recycling or yard waste collection

Changes may adjust your monthly billing amount, so contact Waste Connections as soon as possible when service modifications are needed.

Waste Connections Bill Payment Made Easy