Paying your water and power bill doesn’t have to be a hassle The Los Angeles Department of Water and Power (LADWP) offers a variety of convenient payment options to make paying your bill quick and easy. As a customer of LADWP, you have access to simple tools and services that allow you to pay your bill how and when you want.
I know that worrying about paying bills is the last thing you want to do. You have enough on your plate without adding the stress of ensuring your payment goes through on time. That’s why LADWP offers customizable payment choices that work for your schedule and preferences.
In this article, we’ll explore the various bill pay options LADWP provides its customers. I’ll outline the benefits of each method so you can choose what works best for your needs. Let’s make bill pay a breeze!
Convenient Online Bill Pay
The fastest and easiest way to pay your LADWP bill is online through your account portal. All you need to do is log into your account at www.ladwp.com and you can make a payment in just a few clicks.
With LADWP online bill pay, you can either make one-time payments or set up recurring automatic payments. The online system securely stores your payment information so you don’t have to re-enter it each time.
When you pay online, you don’t have to worry about your check getting lost in the mail or having to pay late fees because of postal delays. Online payments go straight to your account, so you can rest easy knowing your bill is paid.
LADWP offers online bill pay completely free of charge. Paying your bill digitally saves you time and money – it’s a win-win!
Pay Over The Phone
If you prefer to speak to a live representative, LADWP offers the option to pay your bill over the phone. Simply call 1-877-MYPAYDWP (1-877-697-2939) and provide your account details to authorize a payment.
The LADWP payment center is open 24 hours a day, seven days a week, so you can pay whenever it’s most convenient for you. With a phone bill payment, you can choose to make a one-time payment or set up recurring debit payments so your bill is paid automatically every month.
Paying by phone is quick, easy, and completely free. Within a few minutes, you can knock out paying your bill without ever having to leave home. It’s an excellent option for anyone who wants to speak to a person rather than pay online.
Mail-In Bill Payment
Paying by mail is a straightforward option for LADWP customers who prefer paying the old fashioned way. Simply write your account number on your check, include the payment stub if possible, and mail it to:
LADWPPO Box 30808Los Angeles CA 90030-0808
Send your payment by mail at least 5 business days before the due date on your bill to avoid late fees. This gives the mail service enough time to get your payment to LADWP so it can be processed.
While it’s not as easy as using a credit card, mailing a check or money order might be the best way to pay if you like the feel of them. LADWP will gladly take payments sent by mail; just keep in mind that it may take a while to process.
Pay In-Person
For those who value face-to-face interaction, LADWP has customer service centers located throughout the Los Angeles area. You can visit a center near you and pay your bill in person with cash, check, money order, or credit card.
While in-person payments used to only accept cash or check, LADWP recently upgraded their systems to also allow credit card payments. This gives you an additional convenient option if you prefer to pay at an LADWP office.
To find a customer service center close to your home or workplace, check out the locations listed on the LADWP website. Centers are open Monday through Friday from 9 AM to 5 PM, excluding holidays.
Paying your bill doesn’t have to be a dreaded chore each month. With the variety of payment options LADWP provides, you can choose the method that best fits your lifestyle and preferences.
Whether you prefer seamless online payments, talking to customer service agents on the phone, mailing a check, or visiting an office in-person, LADWP has you covered. Take control of how and when you pay your water and power bill.
Payment Assistance For Qualified Customers
I know that utility bills can sometimes be a financial burden, especially for low income households. If paying your LADWP bill is a struggle, be aware that assistance programs exist for qualified customers.
LADWP offers discounted rates for seniors, disabled individuals, and low income customers. For example, the Low Income Discount Program provides a 20% discount on water and a 16% discount on electricity.
The utility also partners with the Los Angeles County Department of Public Social Services to offer eligible customers a 25% discount on their bill through the Low Income Home Energy Assistance Program (LIHEAP).
In addition to discounted rates, LADWP works with customers who have past due balances to arrange manageable payment plans. This helps avoid service interruptions and gives you a flexible timeline to get caught up on bills.
I encourage you to check out the LADWP financial assistance page to see if any programs apply to your situation. Applying is simple – just complete the application and provide required documents as proof of eligibility.
Don’t let bill worries keep you up at night. There are resources available if you qualify, but you have to take the first step and apply. Prioritize your peace of mind and explore the payment assistance options.
Avoid The Headache Of Late Payments
Few things are more stressful than realizing your bill is past due. Before that due date sneaks up on you, take proactive steps to keep your LADWP account in good standing.
If you anticipate having difficulty paying on time in any given month, immediately contact LADWP to discuss your situation. Calling as soon as you foresee an issue allows the utility’s staff to work with you on a solution.
For example, LADWP may provide a short-term payment extension to push your due date back by a few days or weeks. This brief extra time could be just what you need to get caught up without negatively impacting your account.
For larger past due balances, LADWP offers flexible payment plans to spread out what you owe over an extended period. By enrolling in a plan, you can avoid service interruption and pay the amount off gradually over time.
Communication is key when bill payment emergencies crop up. Being transparent with LADWP about your challenges allows them to provide options that you may not be aware exist. Don’t let the due date sneak up on you unprepared – reach out early for assistance.
Go Paperless And Simplify Your Life
An easy way to streamline bill payment is to go paperless and receive your LADWP statements electronically. Opting into paperless billing saves time, money, and unnecessary clutter in your home.
With paperless billing, you’ll receive an email notification when your new statement is ready to view and pay online. You can pull up your statement with one click rather than having to locate a mailed paper copy.
Going paperless means no more checks, envelopes, or stamps required. You won’t have to rush to the mailbox to ensure your payment arrives on time. Your viewable electronic statement makes paying your bill stress-free.
On top of convenience, switching to paperless billing helps the environment. Millions of trees are harvested annually to produce paper bills and statements. By going digital, you help reduce paper waste and conserve natural resources.
Simplify your recordkeeping and organizational systems by keeping your utilities account management fully digital. Sign up for paperless billing and enjoy the many benefits it offers for both you and the planet.
Feel Empowered To Manage Your LADWP Account With Ease
As you can see, LADWP offers more bill payment options than you can shake a stick at. Whether you prefer paying at your computer, over the phone, by mail, or in person, the utility has you covered.
Staying on top of your bill ensures uninterrupted access to the essential water and power services you rely on daily. Your home depends on these utilities, so make bill payment a priority each month.
Hopefully this overview gave you a sense of control over your account. Choose the payment method aligning with your needs and take advantage of the assistance programs if eligible.
Managing your LADWP account should be simple and stress-free. Let the various bill pay choices and customer support resources empower you. Pay your bill with confidence knowing the utility provides flexibility and convenience.
Low Income Home Energy Assistance Program (LIHEAP)
Helps eligible income-qualified households to manage and meet their immediate home heating and/or cooling needs.
Featured Programs and Rebates
Monthly billing is here! Level Pay is a new, convenient monthly bill payment option that helps you budget for your LADWP bill and pay off past due amounts.
Take advantage of LADWP’s most popular water conservation program.
The EZ-SAVE Program helps income-qualified customers save on their LADWP bills.
A key element of LADWP’s renewable energy program is the development of local solar, particularly customer based programs that tap into the city’s abundant sunshine and provide residents and businesses with the ability to generate their own power.
LADWP’s Level Pay Program
FAQ
What number is 800 342 5397?
Water and/or Power Outages To report an outage, call our Customer Contact Center at 1-800-DIAL-DWP (1-800-342-5397); representatives are available 24/7 to assist. Power outages can be reported using the self-service options.
Is the Los Angeles Department of Water and Power a government agency?
The Los Angeles Department of Water and Power (LADWP) is the largest municipally owned utility in the country. It serves almost 4 million people with safe, reliable, and affordable water and electricity.