We Energies Bill Pay Address: How to Update for New Payment Mailing Center

Retail rates for energy services are authorized and regulated by the Public Service Commission of Wisconsin (PSCW). Rate information is published and sent with bills once a year. You’ll find a sample bill on our website to help you read and verify your bill. Contact us for:

Your payment is considered late if it is not received by the payment due date. When this happens, a late payment charge of 1% of the unpaid balance will be added to the next bill. If you have a question or concern about your bill, contact us before your energy bill is due.

If you’re a We Energies customer who pays your energy bill by mail, you’ll need to update the mailing address you use to avoid late payments. We Energies recently changed its payment mailing center location, so any paper checks sent to the old address after a certain date will experience delays.

Below we explain the new We Energies payment mailing address, provide the key dates and outline how to update your records with the new address for paying your We Energies bill properly.

Overview of We Energies Bill Payment Address Change

On December 1, 2022, We Energies transitioned to a new payment processing center located in Illinois. This means the mailing address customers use to send in paper check payments has changed

The new payment mailing address is

We Energies
PO Box 1125
Glenview, IL 60025-8125

This change only impacts customers who mail in paper checks to pay their energy bills. Online payments through We Energies’ website or app are unaffected.

Payments sent to the old address will be forwarded for 90 days, ending on March 2, 2023. After that date, any mail sent to the previous payment center may experience significant delays.

So customers who physically mail their payments need to begin using the new Illinois PO box address before March 2nd to avoid late fees, disconnection, or other issues.

Key Deadlines for Updating Payment Address

Here are the key dates surrounding We Energies’ bill payment mailing address change:

  • December 1, 2022: New payment center address activated

  • December 1, 2022 to March 2, 2023: We Energies forwards mail from old address to new address

  • March 2, 2023: Mail forwarding ends

  • March 2, 2023 onward: Customers must use new address to avoid delays

Again, online bill pay through We Energies’ online account management is unaffected. This change only applies if you mail in a paper check or money order.

Updating Bill Pay Address With Your Bank

Many customers pay their We Energies bill through an automatic online bill pay system set up with their bank.

If this applies to you, you may need to update the payment mailing address in your bank’s online bill pay settings. Here’s how to do it:

  • Log into your bank account and access the bill pay section
  • Search for your We Energies biller account
  • Open your We Energies biller account details
  • See if there is a field to edit the mailing address
  • If so, update it to the new Illinois PO box address
  • If not, your bank likely already updated it automatically

You can also contact your bank directly to ensure they have the new We Energies payment mailing address on file.

Provide them with the full 9-digit zip code if needed:

PO Box 1125
Glenview, IL 60025-8125

Using New Address on We Energies Bill Stub

The easiest way to switch to the new payment mailing center address is to simply use the pre-printed bill stub included with your monthly We Energies bill.

Each paper bill from We Energies includes a payment stub and return envelope. As long as you use the stub and envelope from a current bill, it will have the updated Illinois PO box address printed right on it.

So just tear off the payment stub, enclose your check or money order, and mail it using the return envelope. No need to manually update anything – it’s already updated for you on the bill stub itself.

Avoiding Late Payments and Fees

It’s crucial to begin using the new payment mailing center address before March 2, 2023 to avoid late payments.

Any bills sent to the old address after March 2nd may experience delays and could incur late fees. Delays could also eventually lead to service disconnection if bills go unpaid.

So be sure to use online bill pay through your bank or the pre-printed bill stub to mail your payment to the Illinois PO box by March 2nd. This will prevent any disruption to your account and ensure on-time payment.

We Energies New Address Frequently Asked Questions

Here are answers to some common questions about the new We Energies payment mailing address:

What is the full new address?

We Energies
PO Box 1125
Glenview, IL 60025-8125

What if my bank asks for a 9-digit zip code?

Use 60025-8125 for the full 9-digit zip code.

What if I can’t change the address with my bank?

Contact your bank to confirm, but likely they have already updated it based on info from We Energies.

Will payments to old address be forwarded?

Yes, any mail sent to the old address will be forwarded to the new address until March 2, 2023.

When will forwarding to old address end?

Mail forwarding will end on March 2, 2023. Use new address after that date.

How do I get an updated W-9 form for my business?

Email W-9FormRequest@wecenergygroup.com and an updated W-9 will be sent within 1-3 days.

Can I still pay online?

Yes, online payments through We Energies’ website and app are completely unaffected by the mailing address change.

We Energies Bill Pay Address

Fuel Cost Adjustment (FCA)

A charge or credit that’s applied when the cost of purchased power and the cost of fuel to generate electricity are higher or lower than what was projected in your electric rates.

The number of units of heat per 100 cubic feet of natural gas.

A measurement of electric use that is used to calculate your charges. One kWh will light a 100-watt bulb for 10 hours or a 17-watt LED bulb for 58 hours.

A per-KWH credit for a higher-than-class average load factor during a billing period.

A multiplier applied to your usage when standard pressure is not used.

Billing and payment options

We offer several convenient options for billing and payment, including My Account, Automatic Payment and Budget Billing. To pay with a credit or debit card, call 888-823-2943 or visit our website.

You may be eligible to receive funds to help pay your natural gas or electric heating bill. Contact your county social service agency for information. When difficult circumstances prevent you from paying your bill in full, call us at 800-842-4565 to make a payment arrangement.

An estimate of the cost of natural gas per therm established when rates are set by the PSCW.

Deadline to pay We Energies bill is coming April 16

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