West Texas Gas provides natural gas service to over 60,000 residential, commercial and industrial customers across Texas and Oklahoma. As a customer, you receive monthly bills for your gas usage that must be paid on time to avoid service interruptions. West Texas Gas offers various convenient payment options to fit your needs.
Online Payments
The easiest way to pay your West Texas Gas bill is online through their customer portal, WTG eAccess. This secure site allows you to view your account details, monthly bills, usage history, and make quick payments 24/7.
To get started, visit the West Texas Gas website and click on the “WTG eAccess” link Register for an account using your account number and email address Once registered, you can log in anytime to manage your account.
Inside the portal, select “Make Payment” to pay your current bill. Payments can be made via electronic check debit card or major credit cards. You’ll receive instant email confirmation that your payment was processed.
Paying online provides round-the-clock access along with payment tracking. Just be sure to allow 2-3 business days for payments to post to your West Texas Gas account.
Pay by Phone
To speak with a customer service agent and pay your bill over the phone, call the West Texas Gas office in your area at:
- Midland: 432-682-4349
- Stratford: 806-396-5681
Have your 12-digit account number handy when you call Let the agent know you want to make a payment. They will take your payment details over the secure automated phone system You can pay using electronic check, debit or credit card.
Pay by phone is best for if you have questions about your recent bill or account status. Phone payments do incur a small convenience fee.
Automatic Bank Draft
For hassle-free bill pay, enroll in West Texas Gas’ automatic bank draft program. This automatically withdraws your monthly bill payment from your checking or savings account on the due date.
To enroll, download the authorization form from the West Texas Gas website. Return the completed form with a voided check to your local West Texas Gas office.
The convenience of bank draft means never forgetting a payment. Just be sure to review your monthly bills so you know the upcoming deduction amount.
Pay by Mail
Mail your payment to West Texas Gas using the remit address printed on your monthly bill. Be sure to include your 12-digit account number on the check or money order.
Standard mail delivery times apply, so allow 5-7 business days for your mailed payment to reach the West Texas Gas payment processing center. Paying by mail provides you with a paper trail since your cancelled check acts as a receipt.
In-Person Payments
You can also pay your West Texas Gas bill in person at any of their local office locations. Offices accept cash, checks, money orders and credit/debit card payments.
Visit during business hours with your latest bill. In-person payment allows you to get a printed receipt immediately and confirm posting to your account.
Third Party Bill Pay
Services like Doxo allow you to manage bills from multiple providers in one place. However, West Texas Gas specifically states they do not endorse Doxo or other third party bill pay sites.
Payments through third parties may incur fees and delays that lead to late payments or disconnection. Instead, utilize West Texas Gas’ direct online, phone, or mail options.
Payment Arrangements
If you are having difficulty paying your bill, call West Texas Gas to discuss payment plan options. Payment arrangements can help avoid service disruption when bills cannot be paid on time.
Staying current with your West Texas Gas account ensures seamless service access. Use the payment method that fits your needs and schedule. Reach out early if financial hardship may cause you to pay bills late. Consistent communication is key.
Lubbock resident overcharged with $8,000 gas bill
FAQ
What is the phone number for West Texas Gas Utility?
WTG is proud to be providing safe and reliable service to your community. If you need help, call our office at (830) 772-9953 or come see us at 14640 FM 2790, which is next to Lytle State Bank.
How many homes service West Texas Gas Utility?
About 6,000 miles of natural gas distribution mainlines are owned and run by WTG. The company serves 28,670 customers in Oklahoma and Texas.
Where can I pay my Washington gas bill?
Pay your bill online anytime, day or night, at washingtongas. com. Enroll to receive bill notifications and ask for services. You can also use the bar code on the back of your Washington Gas bill to make quick and easy cash payments at any nearby 7-Eleven.
How do I pay my West Texas gas bill?
You have many payment options when it comes to paying your West Texas Gas bill. Contact your local West Texas Gas office for more details. Click WTG eAccess tab in upper left corner of menu bar on westtexasgas. com homepage to register your account today.
Does West Texas gas use doxo?
A Leader in Natural Gas Services in Texas & Oklahoma. Please be aware that West Texas Gas does not recommend paying your bill online through Doxo or any other third-party website. Doxo may charge extra fees and take longer to process, which could cause payments to be late or even service being cut off for not paying.
How do I register a West Texas Gas eAccess account?
Contact your local West Texas Gas office for more details. Click WTG eAccess tab in upper left corner of menu bar on westtexasgas. com homepage to register your account today. Customers can now electronically get to their account information.
How do I contact West Texas Gas?
To get help, call our office at (830) 772-9953 or come see us at 14640 FM 2790, which is next to Lytle State Bank. The Energy to Make a Difference. A Leader in Natural Gas Services in Texas & Oklahoma. To notify West Texas Gas of a natural gas emergency, please call us at (844) 976-0333 immediately.
Who uses West Texas Gas?
West Texas Gas sells natural gas to many types of businesses in Texas and Oklahoma, such as churches, grocery stores, feed yards, frac sand plants, greenhouses, irrigation farmers, laundromats, restaurants, schools, and more. Follow the link below to view and pay your bill online.
Can I use doxo If I don’t pay my gas bill?
If you use Doxo, you might have to pay extra fees and wait longer for processing, which could cause you to pay late or even lose your service for not paying. The company West Texas Gas is not responsible for any transactions that happen through third-party processors, and they will not accept confirmation numbers as proof of payment.
