Paying your monthly electric bill to Western Cooperative Electric should be quick and easy With today’s technology, you have more options than ever to pay your bill in a way that’s convenient for you In this comprehensive guide, we’ll explain the various payment methods Western Cooperative Electric offers and provide tips to make bill payment a breeze.
Overview of Western Cooperative Electric Payment Options
Western Cooperative Electric aims to provide members with flexible payment choices. Here are the main ways you can pay your electric bill:
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Online – Pay via SmartHub web or mobile app. Fast and simple for one-time or recurring payments.
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Phone – Call the pay-by-phone line anytime to pay with credit/debit cards
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Automatic – Set up recurring bank drafts or credit card payments Never miss a payment,
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Mail – Send a check or money order to Western’s PO Box. Allow mailing time.
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In Person – Visit the WaKeeney office to pay with cash, check or money order.
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Prepay – Add funds to account in advance and pay-as-you-go with no monthly bills.
Review your options and select the payment methods that fit your needs and preferences. You can utilize different options each month if you choose.
Tips for Paying Your Bill with SmartHub
For maximum convenience, we recommend enrolling in SmartHub online and mobile access. Here are useful tips for paying via SmartHub:
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Have your Western Cooperative Electric account number handy when registering for SmartHub access. This links your account.
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Save your payment details like bank account or credit card info to streamline future payments.
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Pay as soon as you receive a bill notification to avoid late fees.
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View payment history to confirm or track payments.
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Set up autopay if you want payments made automatically each month.
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Update stored payment methods if your account details change.
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Use SmartHub’s budgeting tools to forecast costs and manage your monthly electric spend.
Steps to Pay by Phone
To pay your Western Cooperative Electric bill by phone:
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Call 1-844-936-2700 which is available 24/7 for payments.
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Have your account number ready to check your balance.
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Enter your debit/credit card details when prompted. Visa, Mastercard and Discover accepted.
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Confirm payment amount and authorization.
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Note the confirmation number for your records.
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Payment will post to your account shortly to avoid late fees.
Mailing in Your Payment
If you prefer to mail your payment, here are some tips:
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Write your Western Cooperative Electric account number on the payment to ensure correct posting.
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Make checks or money orders payable to Western Cooperative Electric.
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Send payment to PO Box 278, WaKeeney, KS 67672.
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Allow 7-10 business days for standard mail delivery and processing time.
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Consider certified mail for added security and delivery confirmation.
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Pay early in your billing cycle to prevent late payment fees.
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Always include the payment stub from your bill to expedite processing.
Auto-Pay for Worry-Free Payment
For ultimate convenience, sign up for auto-pay through Western Cooperative Electric. Your payment will be made automatically each month on the due date via:
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Bank draft from your checking or savings account
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Charged to a credit or debit card you have on file
With auto-pay, you’ll never miss a payment deadline. Your service stays connected without the stress of remembering to pay.
Prepay for Pay-As-You-Go Power
Western Cooperative’s Prepay Power program lets you prepay for electricity before usage instead of getting a monthly bill. Benefits include:
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No deposit or credit check
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No late fees – you control payments
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Pay ahead in lump sums or smaller increments
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Get low balance alerts to add funds as needed
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Monitor usage and costs closely with SmartHub
Prepay can be an affordable, convenient option. Sign up by submitting the Prepay Contract form to Western Cooperative Electric.
MANAGE YOUR ACCOUNT LIKE NEVER BEFORE!
Smart Payments
Smart Communication
Smart Environment
Smart Usage
On the go and in control. Now you can manage your account like never before!
SmartHub has several features that make managing your account as easy as possible. Whether through the web, or your smartphone or tablet (Android or iOS), you’ll be able to pay your bill, view your usage, contact customer service and get the latest news.
As soon as you log in, you’ll be able to view your billing history and make a payment with just a couple of clicks. You’ll be able to see your current bill, along with bills from the previous month or even the previous seasons, if you want to compare costs. Not only will you see your billing history, but you’ll be able to view your actual use. You can see how your use is trending over time, which will allow you to take steps to lower your bill.
Making payments through SmartHub is fast and easy. The first time you make a payment either through the web or through your mobile device, you’ll be able to securely store your payment information for future transactions. The next time you need to pay your bill, it will only take a couple of clicks.
You’ll also be able to see important notices with SmartHub. You’ll be able to select how you want to be notified about your bill, including email and text messaging. You’ll even be able to set usage thresholds so that you’ll know when you’re using more than you’d like which will help you keep your electricity bill as low as possible.
Reporting a service issue is a snap with the SmartHub mobile app. There’s no need to call the office, just let us know about the issue with a few clicks. You can also contact us for customer service requests or with any questions you may have. You can now contact us at any time from anywhere.
Sign up for SmartHub: Payments
FAQ
What is paying bills online?
One digital service that lets businesses offer customers the chance to pay their bill online is online bill pay. With online bill pay, customers can pay the business directly from their bank account, credit card, or another method of payment.
How do I pay my Western cooperative electric bill?
Western Cooperative Electric members can make payments online through our portal. This quick and easy service is available 24 hours a day, 7 days a week. For billing details and historical usage, simply create or log in to your account. To pay your bill by phone, call 1-844-936-2700. We accept Visa, Mastercard, or Discover debit or credit cards.
Who does Western cooperative electric belong to?
Western Cooperative Electric belongs to the people we serve. Western doesn’t just serve communities; we are a part of your communities. The people who work at our local co-op also call this home.
How do I pay my bill?
For billing details and historical usage, simply create or log in to your account. To pay your bill by phone, call 1-844-936-2700. We accept Visa, Mastercard, or Discover debit or credit cards. This service is available 24 hours a day, 7 days a week.
How do I pay my WST Bill?
Many of our members prefer to set up an automatic bank draft to pay their WST bill. If you’d rather get your bill by mail or email, you will still get it, but it will say that it will be paid by bank draft on the due date. You can sign up on the SmartHub app, online or in person. E-Check.
What if I can’t pay my electric bill?
If you are having a hard time and can’t pay your electric bill, please call the WOEC office before your service is cut off for non-payment. This will keep you from having to pay extra fees. Download rebate forms, and let us help guide you through rebate amounts, scheduling pre and post audit inspections.
How does the monthly bill payment program work?
The program spreads the cost out across the year so monthly bills do not vary as drastically. You must have good credit and have used the service at that location for a year in order to be eligible. Contact us for more information.
