If you live in the Roanoke, Virginia area, your water service likely comes from Western Virginia Water Authority Paying your water bill just got easier thanks to their online payment system In this comprehensive guide, I’ll walk through the entire process of setting up an account, viewing your bill, and paying online.
Benefits of Paying Your Water Bill Online
Before we get started, let’s look at some of the major benefits of paying your water bill digitally
-
Convenience – Pay anytime, anywhere with an internet connection
-
Payment Tracking – View payment history and confirm bills are paid
-
Auto-Pay – Set up recurring payments to happen automatically
-
Avoid Late Fees – Pay by the due date without relying on mail delivery
-
Go Green – Reduce paper waste and your carbon footprint
-
Secure – Payment info is encrypted and stored safely
Ready to give it a try? Follow these simple steps to pay your Western Virginia Water Authority bill online.
Step 1: Set Up an Online Account
First, you’ll need to activate an online account on the Western Virginia Water Authority website.
Visit www.westernvawater.org and click “Pay Bill” in the top menu. Then select “New users click here” to create your account.
Enter your account number, name, email address, and phone number. Create a password and security questions. Finally, agree to the terms and click submit.
Step 2: Log In and View Your Bill
Now log into your newly created account. On the home screen, you can view your current bill amount owed and due date.
Click “View Bill” for a detailed breakdown of usage, charges, payments and account balance. Make sure it matches your paper bill.
Step 3: Enter Payment Information
When ready to pay, click “Make Payment” from the home page. Select whether you want to pay the total amount due or a custom amount.
Choose your payment method – you can pay by credit card, debit card, or e-check. Enter the required billing details and account information.
Step 4: Schedule a Recurring Auto-Payment
To set up and forget bill pay, click on “AutoPay Program” from the left menu. Turn auto-pay on and fill in your payment details.
Choose the date you want payments to process each month. Review the terms and submit – your bill will now be paid automatically!
Step 5: Submit Payment and Get Confirmation
Carefully review your payment amount and details before submitting. Make sure all info is accurate!
Once submitted, you’ll see a payment confirmation screen. You’ll also get an email confirmation with details for your records.
Avoid Late Fees with Online Payments
One major benefit of paying online is avoiding late fees. Since it processes instantly, there’s no risk of the mail delaying your payment past the due date.
Just be sure to pay the amount due before the due date shown on your bill. Western Virginia Water Authority does charge late payment fees.
View Payment History and Print Receipts
Your Western Virginia Water Authority account stores a payment history going back 24 months. You can view past bills paid, payment amounts, and confirmation numbers anytime.
I recommend printing or saving these receipts in case you ever need to dispute a charge or reference past payments.
Get Alerts for Due Dates and Outages
Another great feature is customizing alerts for your account. You can get emails or texts to remind you when a bill is due soon.
You can also get alerts about planned water outages, leaks, boil advisories, and other service impacts in your area. Super helpful!
Contact Customer Support If Needed
If any issues come up, Western Virginia Water Authority’s customer service team is available to help:
-
Call 540-853-5700 Monday thru Friday, 8am to 5pm
-
Email [email protected]
-
Chat live on their website
Don’t hesitate to reach out with any payment issues, account troubles, or billing questions.
Western Virginia Water Authority: 23
Online: 17
Bill: 16
Payment: 15
Account: 10
Confirmation: 5
Late Fees: 3
Customer Support: 3
Conclusion: 1
Pay By Text
FAQ
What is the phone number for Western Virginia Water Authority pay bill?
How to pay a water bill via phone?
NCWSC encourages you to query and pay your water bills through our USSD code *888#. For any concerns regarding our services, reach out to our customer support on +254724253582.
How do I cancel Western Virginia Water Authority?
How do I pay my West Virginia American water bill?
Call 1-855-748-6066 to pay with Visa, MasterCard, Discover, American Express or your bank account (Electronic Check). Be sure to have your 16 digit account number handy which can be found on your bill. Some West Virginia American Water facilities accept customer payments on location. Please see the below list of payment locations and details.
How do I login to western Virginia Water Authority?
If you already have an account, you just need to login to the Western Virginia Water Authority site. Western Virginia Water Authority accepts credit cards, debit, and direct deposit. Click here to login.
What payment methods are accepted at West Virginia American water?
Other Details: Cash, Check/Money Order and Credit Card and Debit Card Payments are all accepted. If paying cash, change is not given; any additional amount deposited is credited to the next month’s bill. West Virginia American Water partners with CheckFreePay who offers many Authorized Payment Locations across the state.
Does the western Virginia Water Authority accept credit cards?
Western Virginia Water Authority accepts credit cards, debit, and direct deposit. Click here to login. Most new homes in Roanoke will already have running water, but you’ll need to sign up for water service with the Western Virginia Water Authority.
What browsers are supported by western Virginia Water Authority?
Welcome to Western Virginia Water Authority Customer Service Portal. Please note that your Username can not be more than 24 characters. Supported browsers are Chrome, Internet Explorer, Firefox and Safari on Windows and Mac operating systems. Important News: Our payment processor features options such as pay by text and saved payment profiles.
What browsers can I use to pay my water bill?
Supported browsers are Chrome, Internet Explorer, Firefox and Safari on Windows and Mac operating systems. Important News: Our payment processor features options such as pay by text and saved payment profiles. For new customers, you have to wait until you get your first bill from the Water Authority before you can set up an online account.
