Were experiencing intermittent issues with customers checking and reporting outages. Were sorry for any inconvenience & ask that you try again if you receive an error message the first time.
Were experiencing intermittent issues with customers checking and reporting outages. Were sorry for any inconvenience & ask that you try again if you receive an error message the first time.
Were experiencing intermittent issues with customers checking and reporting outages. Were sorry for any inconvenience & ask that you try again if you receive an error message the first time.
Were experiencing intermittent issues with customers checking and reporting outages. Were sorry for any inconvenience & ask that you try again if you receive an error message the first time.
Were experiencing intermittent issues with customers checking and reporting outages. Were sorry for any inconvenience & ask that you try again if you receive an error message the first time.
Were experiencing intermittent issues with customers checking and reporting outages. Were sorry for any inconvenience & ask that you try again if you receive an error message the first time.
While online payments may be convenient, sometimes you just need to pay your electric bill in person. Many electric providers offer physical locations for bill payment across their service areas. Read below for tips on finding authorized in-person payment centers and what to expect when paying your electric bill in person.
Overview of In-Person Bill Pay
Paying your electricity bill in person is straightforward Most electric companies provide several options
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Utility Local Offices – Visit your provider’s local offices
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Authorized Payment Centers – Pay at partner retailers
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Mail – Send check/money order to utility P.O. box
When paying in person, be sure to bring your
- Account number
- Recent bill/bill stub
- Accepted payment types – cash, check, credit/debit card
Below we detail the major electric companies and locations for in-person payments.
Paying at Utility Company Local Offices
Most electric providers have local offices you can visit to pay your bill in person.
Benefits:
- Talk with customer service staff
- No third-party fees
- Accept multiple payment types
What to Expect:
- Wait times during peak periods
- Business hours only
- Proof of ID may be required
Check your utility’s website for local office addresses and hours.
Paying at Authorized Third-Party Locations
For added convenience, electric companies partner with retail stores to offer in-person payment services.
Examples of authorized payment locations:
- Grocery stores like Kroger, Publix, Safeway
- Pharmacies like CVS, Walgreens, Rite Aid
- Big box stores like Walmart, Target, Kmart
Benefits of Retailers:
- Extended hours
- No utility fees (possible third-party fees)
- Large networks of locations
Check your electric provider’s website for an authorized payment location finder.
Paying by Mail
Sending a check or money order via mail is another in-person option.
To pay by mail:
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Make check or money order payable to your electric utility
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Include your account number on the memo line
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Mail to utility payment processing P.O. box
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Allow 5-7 days for processing
While slower, paying by mail avoids fees and trips to an office or store.
What to Expect When Paying In Person
Here’s what to expect when paying your electric bill in person:
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Wait Times – During peak periods, expect longer wait times at offices/stores
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Proof of ID – Some locations may ask for a valid photo ID
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Account Information – Have your account number and a recent bill ready
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Receipts – Get a receipt and save for your records
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Fees – Third-party locations may charge $1-3 convenience fees
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Cash – Some spots only accept cash payments
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Processing – In person payments generally post in 1-2 business days
Tips for Paying Your Electric Bill In Person
Follow these tips to smoothly pay your electric bill in person:
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Verify payment center hours and locations in advance
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Bring your bill or know your account number
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Have proper ID if required
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Expect fees at third-party retailers
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Save receipts to track payments
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Pay early in billing cycle to avoid late fees
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Bring cash if location has limits on payment types
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Set payment reminders on your calendar
Locating Authorized In-Person Payment Centers
Most electric utilities provide online tools to find authorized in-person payment locations:
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FPL – Use FPL’s payment map to find locations
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DTE Energy – Check DTE’s payment page for options
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Consumers Energy – Search for pay agents through Consumers Energy’s site
Check your provider’s website or call to find authorized pay centers near you.
Why Paying In Person Can Be Useful
While less convenient, in-person payment does have some advantages:
- Avoid fees of phone or online payments
- Use cash if needed
- Get same day receipt and posting
- Speak with customer service staff
- Familiar routine for some customers
For those who prefer paying bills in person, electric utilities offer localized options.
Pay Your Electric Bill Your Way
Electric companies realize customers have different preferences for bill payment. That’s why they provide online, phone, mail, and in-person options. Evaluate both the convenience and costs of each to choose the right method for your needs. Locate authorized in-person payment centers in your area and pay your electric bill on site.
Sign In to See Detailed Information About Your Account
Sign in to your online account to see:
- Your Bill
- Your Account Details
- Your Energy Use
Find the most convenient way to pay your energy bill, including no-fee options.
Smooth Out Your Payments
Want a consistent payment month after month? Then the Budget Plan could be for you.
Where else can I pay my utility bills in person?
FAQ
Can I pay my consumer’s energy bill at Walmart?
Walmart Becomes Authorized Payment Location for Leading California Utilities Through CheckFreePay From Fiserv. BROOKFIELD, Wis. –(BUSINESS WIRE)– Fiserv, Inc .
Can you pay a GA power bill at Kroger?
APLs are open evenings and weekends and are convenient to where you live, work and shop. Locations include Kroger, Walmart, Walgreens, Dollar General, Family Dollar and more.
Where can I pay my SCE bill in person?
You can make cash, check, or money order payments in person at any APA in our territory. **APAs have a lot of benefits. They’re usually open longer hours, even in the evenings, and they accept all kinds of SCE payments, including monthly bills, deposits, and reconnections. They may also accept payments for other utility bills.
Where can I pay my FPL Bill?
FPL partners with independent third-party retailers to offer customers the convenience of paying an FPL bill in person. Authorized walk-in payment locations are conveniently located throughout our service territory and accept payments in cash.
How do I pay my electric bill?
Find your operating company’s address to send your payment. With our eBill program, you can view and pay your electric bill online, which is free, easy, and safe. There is also no need to waste paper. Once you sign up, we’ll send you a monthly email when your statement is ready to be looked over and paid.
How do I pay my bill online?
Pay online quickly and easily with bank draft, debit/credit cards*, Apple Pay®*, Google Pay®, Venmo* and PayPal*. * Service fees will apply. Find a convenient, authorized payment location where you can make a payment. Service fees may apply. Use our automated phone system to pay your bill at any time. Service fees may apply.
Where can I pay my ComEd Bill?
For your convenience, you can pay your ComEd bill at many authorized payment locations across our service territory. To find a location near you, please enter your Zip Code below. VerId Customers can start electric service at a location in their name*.
Can I pay my PECO bill at a walk-in payment location?
Before you go to a walk-in payment location to pay your PECO bill, please call that location to make sure they are open. For your convenience, you can pay your PECO bill at many authorized payment locations across our service territory. To find a location near you, please enter your Zip Code below. Service fees will apply.
Where can I make a walk-in payment?
The fee covers the payment location’s cost to process a payment. FPL receives no portion of this fee. You can make a payment at most Publix, Walgreens, or Walmart locations and many other locations. To locate an available authorized walk-in payment location near you, use our interactive map. Before you go, make sure you have the following: