Keeping track of your utility bills can be hard, but Xcel Energy gives you a lot of easy ways to pay your bill. It’s now easier than ever to pay your Xcel Energy bill, whether you’d rather do it online, over the phone, or in person. This guide will walk you through various payment options and ensure you find a method that suits you best.
Paying your Xcel Energy bill on time each month is important to avoid late fees and service interruptions. But with so many payment options available, you may be wondering – where exactly can I pay my Xcel bill?
In this comprehensive guide we’ll walk through the various ways Xcel customers can pay their utility bills. Whether you prefer paying online, by phone, by mail or in person, Xcel offers flexible payment solutions to fit your needs.
Online Payment Options for Xcel Customers
Paying your Xcel Energy bill online is one of the most popular and convenient options. Xcel offers two main ways to pay online – through their website or via the My Account app.
Pay Online Through the Xcel Website
The best way to pay your Xcel bill online is to go to xcelenergy.com and log in. com. Here are the steps:
- Go to xcelenergy.com and click on “My Account” in the top right corner.
- Log into your account with your username and password.
- Select “Pay Bill” from the menu.
- Choose whether to make a one-time payment or set up recurring payments.
- Enter your payment information including bank account or credit/debit card details.
- Verify payment details and submit.
Once submitted, your payment will be immediately processed. You’ll receive a confirmation email with your payment details.
Pay through the My Account App
Customers of Xcel Energy can make things easier by adding the My Account app to their smart device. After that, it will be easy to pay your bill from your phone or tablet, whenever you want.
To use the app
- Download the My Account app from the App Store or Google Play.
- Log into the app with your Xcel Energy account credentials.
- Select “Pay” from the main menu.
- Choose a payment method and enter your details.
- Review and submit payment.
The My Account app also allows you to track energy usage report outages and more.
Paying Your Xcel Bill by Phone
If you prefer to speak to a live representative, Xcel Energy offers a toll-free number for customer assistance and bill payments.
To pay your Xcel Energy bill by phone:
- Call 1-800-895-4999. This number connects you to Xcel’s automated payment system.
- Follow the prompts to enter your account number and access code.
- Select the option to make a payment.
- Choose whether to pay the full balance or a different amount.
- Provide your credit card information when prompted.
- Stay on the line to receive a confirmation number.
It’s important to know that Xcel Energy does charge a $2 95 fee for phone payments. This covers the cost of live agent assistance. But the small fee may be worth it if you can pay your bill over the phone.
Paying by Mail
Paying by mail is a slower option compared to online or phone payments. But some customers may prefer sending in a paper check each month.
Here’s how to pay your Xcel Energy bill by mail:
- Have your paper bill handy so you can reference your account number.
- Write a check or money order made payable to Xcel Energy.
- On the memo line, write your account number to ensure proper crediting.
- Mail your payment to the address listed on your Xcel Energy bill. This is typically:
Xcel Energy
P.O. Box 9477
Minneapolis, MN 55484-9477
Mailed payments can take 5-7 business days to process. Be sure to mail your payment at least a week before the due date to avoid late fees. Xcel will send a receipt once your mailed payment is processed.
Pay in Person
For those who prefer the most hands-on approach, Xcel Energy allows in-person bill payment at authorized pay stations.
Some places you can pay your Xcel bill in person include:
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Western Union – Find Western Union locations in your area to pay your bill in cash or with debit card.
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CheckFreePay – Pay at walk-in bill pay centers across Colorado and Minnesota. Locate CheckFreePay locations on their website.
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MoneyGram – Similar to Western Union, MoneyGram has thousands of payment locations nationwide. Enter Xcel Energy as the payee.
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7-Eleven – Many 7-Eleven convenience stores allow cash or debit card payments for Xcel customers. Call ahead to confirm.
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Kroger – Some Kroger grocery store customer service desks accept Xcel Energy payments. Check with your local store.
When paying in person, you’ll need your Xcel Energy bill or account number. In-person payments may incur a fee of $1.50 or more depending on the payment processor.
Automatic and Recurring Payments
Forget about paying your bill altogether by enrolling in automatic payments through Xcel Energy. You can set up recurring payments from your bank account, credit card or debit card.
On the payment due date each month, Xcel Energy will automatically withdraw your bill payment from your chosen account. This ensures your bill gets paid on time without any extra effort on your part.
To enroll in automatic payments:
- Log into your Xcel online account.
- Under “Payment Options”, select Recurring Payments.
- Choose your payment method and enter details.
- Pick the day each month you want payments to process.
- Review terms and submit enrollment.
You can cancel or change your auto-pay option at any time through your Xcel Energy online account.
Assistance Programs for Xcel Customers
If paying your monthly energy bill is a financial hardship, Xcel does offer bill payment assistance programs. These programs can help qualified low-income households or those facing temporary financial difficulties.
Some Xcel Energy assistance programs include:
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LEAP – Provides heating bill credits for customers below certain income levels.
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Energy Assistance Program – Offers emergency bill payment assistance for households in crisis.
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Medical Assistance Program – Bill credits for customers with medically-necessary equipment needs.
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Payment Plans – Set up monthly installment plans to pay your balance over time.
Check the Xcel Energy website or speak to a customer service rep to learn more about these programs.
In Summary
Xcel Energy offers their customers many flexible options to pay monthly electricity and gas bills. The most popular choices include:
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Paying online through the Xcel Energy website or mobile app
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Calling Xcel’s toll-free automated payment line
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Mailing a check or money order to Xcel’s payment address
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Paying in person at authorized Western Union, CheckFreePay, MoneyGram and retail locations
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Enrolling in automatic recurring payments through your Xcel online account
No matter which method you choose, be sure to pay your Xcel Energy bill by the due date listed to avoid any late fees. Reach out to Xcel customer service if you need help managing payment difficulties or enrolling in assistance programs. With multiple payment channels, budget-friendly plans and online account management, Xcel aims to make paying your utility bill as convenient as possible.
Payment Methods for Pay My Xcel Energy Bill
The most convenient way to manage bills nowadays is to make payments online. Xcel Energy offers an easy-to-use online portal where you can securely pay your bill.
Go to the Xcel Energy payment page, log in with your credentials, and then follow the on-screen instructions to make a payment. Online payment options include credit/debit cards, bank transfers, and eChecks.
Payments are processed instantly, providing you with a confirmation email. You also get the flexibility to pay from anywhere, at any time.
Frequently Asked Questions (FAQs)
Xcel Energy has partnered with numerous retail locations, including King Soopers, to make paying your bill easy and accessible.
How to Access and Download your Xcel Bill History
FAQ
What is the grace period for Xcel Energy?
All customers who participate in either plan may opt-out of the program within 6 months (or choose to switch to the other pricing plan). After this initial 6-month grace period, customers must remain on the rate for a minimum of 12 months.
How do I make a one-time payment on Xcel Energy?
How do I pay my Xcel Energy Bill?
Pay your bill in person at a pay station near you. With your Xcel Energy account number or your bill stub, you can choose to pay by cash or money order. One money order can be used to pay more than one Xcel Energy bill. Please note you’ll be charged a transaction fee for each bill you pay.
How much does it cost to pay Xcel Energy ebill?
Pay with a Credit or Debit Card We’ve partnered with BillMatrix to offer convenient, completely secure bill payments. A $3. 45 transaction fee applies to each payment (Xcel Energy does not benefit from this fee). Pay Now View and Pay Online with eBill.
Does Xcel Energy charge a transaction fee?
We’ve partnered with BillMatrix to offer convenient, completely secure bill payments. A $3. 45 transaction fee applies to each payment (Xcel Energy does not benefit from this fee). Pay Now View and Pay Online with eBill Go paperless, pay directly from your checking account, and even set up email alerts and recurring payments. Enroll in Auto Pay.
Can I pay more than one Xcel Energy Bill with a money order?
If you have more than one Xcel Energy bill, you can pay them all with a single money order Please note: you’ll be charged a transaction fee of $1. 50 for each bill you pay. If you have questions, contact Xcel Energy at 1-800-895-4999 or by submitting the Contact Us Form.
Where can I pay my energy bill?
You can pay your energy bill in person at any of our convenient Pay Stations. Here’s what you need to know: We include a pre-addressed return envelope with your monthly bill. To pay your bill via U. S. mail, enclose your payment and bill stub, add a stamp, and drop it in the mailbox.
Who can enroll in Xcel Energy ebill?
Any residential or business customer of Xcel Energy from any state can enroll in eBill. Accounts with more than one service address will need to be synchronized (to form one bill) before becoming eligible for eBill. E-mail CustomerService@xcelenergy. com to request synchronization of multiple service addresses.
