Paying your Atmos Energy bill is an important responsibility as a customer. However, with the various payment options available, it can get confusing on the best place to pay. This comprehensive guide will walk you through the different ways to pay your Atmos Energy bill, making it easy to choose the method that works for you.
Understanding Your Atmos Energy Bill
Before looking at how to pay your bill it’s helpful to understand what’s on your Atmos Energy bill. Your bill provides a summary of your natural gas usage and charges over the last billing period. It will include
- Account number
- Service address
- Previous balance
- Gas usage and meter readings
- Current charges – this covers things like the cost of the natural gas used, customer charge, service charge, etc.
- Taxes and fees
- Total amount due
- Due date
By looking over your bill, you can see how much you owe and when it’s due. This information is needed no matter how you choose to pay.
Ways To Pay Your Atmos Energy Bill
When it comes to paying your Atmos Energy bill, you have several options:
Pay Online
The quickest and most convenient way for most customers is to pay online through the Atmos Energy Account Center. To do this you’ll need to
- Go to atmosenergy.com and click on “Make a One-Time Payment”
- Login using your Atmos Energy account number and password
- Select whether you want to pay the full balance or a partial payment
- Enter your payment info and submit
Paying online allows you to securely pay from anywhere using a computer or mobile device. You can use a checking/savings account, credit card or debit card. Payments post instantly so you don’t have to worry about late fees.
Pay By Phone
You can pay your Atmos Energy bill over the phone using the automated payment system. To do this, call 1-888-286-6700 and follow the prompts. You’ll need to enter your account number and zip code for verification.
Once verified, you can make a payment using a checking/savings account, credit card or debit card. Just like online payments, phone payments post right away. This is a simple option if you prefer talking to an automated system versus paying online.
Pay By Mail
For those who prefer to mail in a payment, you can send a check or money order to Atmos Energy Headquarters:
Atmos Energy
PO Box 650205
Dallas, TX 75265-0205
Be sure to include your Atmos Energy account number on the check or money order so payment is applied correctly. Allow 5-7 business days for mailed payments to post to your account to avoid late fees.
Pay In Person
You can pay your bill in person at an authorized payment location. Atmos Energy has partnered with companies like 7-Eleven, Ace Cash Express and Family Dollar to accept bill payments. You will need to have your Atmos account number to complete the payment.
Payment locations can be found on the Atmos Energy website or mobile app. Payments made in person are posted to your account right away. This is a good option if you want to pay cash or prefer in-person transactions.
Sign Up For Auto Pay
Sign up for auto-pay through the Atmos Energy Account Center if you’d rather not deal with it. This takes the amount you owe out of a credit card, checking or savings account automatically every month.
With auto pay, you don’t have to remember to pay each bill. It’s done automatically on your due date. You can cancel or make changes at any time through your online account.
Pay With Atmos Energy Mobile App
You can make things easier by putting the Atmos Energy app on your smart device. The app lets you securely handle your account and pay your bill while you’re out and about.
Through the app, you can make one-time payments or set up payments to happen automatically. You have to make an account online before you can use the app on your phone. This gives you access anytime, anywhere.
Tips For Avoiding Late Fees
To avoid late fees on your Atmos Energy bill, keep these tips in mind:
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Pay your bill by the due date noted on your statement, not after. Atmos charges late fees if payment is received past the due date.
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Allow 5-7 days for mailed payments to avoid late fees. Payments by phone, online, mobile app or in person post instantly.
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If mailing payment near the due date, consider paying online or via phone instead. This ensures it’s received on time.
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Sign up for email reminders through your online account so you never forget a payment.
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Enroll in auto pay to have payments automatically deducted each month.
Paying late can result in fees, so be sure to pay on time using one of the many options available. Reach out to Atmos Energy customer service if you need help managing bill payment.
Getting Payment Assistance With Atmos Energy Bill
If you are struggling financially, Atmos Energy may be able to help through their payment assistance programs. These programs can provide payment extensions or arrange payment plans if you cannot pay your full balance.
You may also qualify for energy assistance funds administered through the Low Income Home Energy Assistance Program (LIHEAP). Atmos Energy partners with LIHEAP to help customers afford home energy bills.
Be sure to contact Atmos Energy right away if you feel you cannot pay your bill. Their customer service team can go over programs and resources that may assist with bills. It’s important to be proactive so service is not disconnected due to non-payment.
Locating Your Atmos Energy Account Number
When paying your Atmos Energy bill online, by phone, mail or in person, you will need your account number. This unique number identifies your account so payments are applied correctly.
Your account number can be found on your monthly billing statement. For residential customers, look in the upper right section of the first page. For commercial customers, the account number is in the upper left section.
If you’ve misplaced your statement, your account number can also be found by logging into your Atmos Energy online account. Or you can call customer service at 888-286-6700 – they can provide the account number on file.
Having this handy will make the payment process quick and easy. Be sure to keep your account number written down in a secure location for future reference.
Changing Atmos Energy Account Details
If you need to update personal information or account details with Atmos Energy, there are a couple ways to do so:
Online
Log into your Atmos Energy account center and click your name in the top right. This will open your profile page. Here you can update:
- Email address
- Phone number
- Mailing address
- Paperless billing preferences
- Password
Phone
You can also call Atmos Energy customer service at 888-286-6700 to update:
- Name
- Phone number
- Mailing address
Be sure to keep your details like mailing address current so you continue receiving billing statements in a timely manner. Updates made online or by phone take effect right away.
Closing Your Atmos Energy Account
If you are moving and need to close your Atmos Energy account, there are a few simple steps to take:
- Call customer service a few weeks before your move date. Provide them with your move out date and forwarding address.
- Be prepared to make a final bill payment. Your closing bill will cover all usage since your last statement.
- Atmos will turn off service on your move out date and send a final bill for any remaining balance.
- Make sure any auto pay is cancelled if closing the account entirely.
This will smoothly close out your account. Returning customers can open a new account for their new residence. Be sure all balances are settled to close the account in good standing.
Atmos Energy Contact Information
If you have any additional questions or need assistance from Atmos Energy, here is their contact information:
Atmos Energy Customer Service: 888-286-6700
Available 7am-7pm CT Monday-Friday; 8am-2pm Saturday
Emergency Service: 866-322-8667
Available 24/7
Website: atmosenergy.com
You can also download their mobile app for account access on the go. Reach out to the friendly and knowledgeable customer service team for billing and payment help.
The Bottom Line
Paying your natural gas bill doesn’t have to be a chore. Atmos Energy offers many convenient payment options like online, phone, mobile, auto pay and in person. You can choose the method that fits your needs. Just be sure to pay each bill by the due date and keep your account number handy.
If times get tough, contact Atmos right away for bill help. Keeping your details like address up-to-date will ensure smooth billing each month. With this guide, paying your Atmos Energy bill will be quick, easy and stress-free!
Introducing: Instant Payments from Atmos!
FAQ
Can I pay my Atmos bill at Walmart?
Payment centers are usually located in a business, such as a grocery store or a bank. In addition to payment centers listed in the search results, you can also pay your Atmos Energy gas bill at Walmart stores located in Atmos Energy service areas.
Can I pay my Atmos on the phone?
Residential customers can pay by Visa, MasterCard, Discover or by digital payment methods* with no extra fee when paying online or by calling our Customer Support Center.
What is Atmos Energy Grace Period?
Atmos Energy will mail you a written final notice reminding you that your bill has not been paid. If you don’t pay the past-due amount by the date shown on the final notice, your gas service will be cut off. The expiration date is seven days after Atmos Energy sends the final notice.
Can I pay my Atmos Energy Bill online?
In conclusion, paying your Atmos Energy bill online is a quick and convenient way to manage your utility payments. If you follow this step-by-step guide, it will be easy to make an online account, log in, see your billing information, and pay bills from anywhere with an internet connection.
What payment methods does Atmos Energy accept?
Atmos Energy is open to payments from Visa, Discover, American Express or MasterCard. With a recurring payment, your registered bank account or debit/credit card is debited with a certain sum monthly. Note that if you choose the one-time payment option of the online Atmos energy payment today.
What can I do with my Atmos Energy account center?
Sign up for alerts in the Account Center. These will send you emails or texts to remind you of your bill, payment, when a service technician is on the way, and if there is an outage in your area. The Atmos Energy Mobile Wallet is a seamless mobile billing experience that you can add to your smartphone.
Does Atmos Energy offer a pay-by-phone option?
For customers who prefer a more personal touch when making payments, Atmos Energy also offers a pay-by-phone option. This method allows you to make payments over the phone using either a credit/debit card or an electronic check. To utilize this option, simply call the designated phone number provided by Atmos Energy for bill payments.
Does Atmos Energy accept credit cards?
Residential customers can pay by Visa, MasterCard, or Discover with no extra fee when using online payment methods or by calling our Customer Support Center. Atmos Energy does not accept credit card payments for commercial accounts. Does Atmos Energy have an app?
How do I add my Atmos Energy pass to Google Pay?
On the enrollment page, enter your 10-digit Atmos Energy account number and the last name on the account. You will automatically be taken to a Google Pay page where you will see your Atmos Energy pass. Click “Save” to add to your bill to your Google Pay app.
