It doesn’t have to be hard to pay your DTE energy bill. You can pay your DTE bill in a number of easy ways, so you can pick the one that works best for you. People often pay their bills online or on their phones, but sometimes you may want to pay your bill in person. Read on to find out about the different ways DTE lets its customers pay in person.
Authorized Pay Agents
One of the easiest ways to pay your DTE bill in person is to visit an authorized DTE pay agent. There are hundreds of authorized pay agents located across Michigan, so chances are there’s one conveniently close to your home or work These pay agents accept DTE payments in cash, check, or money order All you need to do is bring your DTE bill with you so the pay agent can enter your account details. The payment will be submitted electronically and credited to your DTE account by the end of the day.
Some authorized pay agents include:
- Local pharmacies like CVS or Rite Aid
- Grocery stores like Kroger or Meijer
- Retail stores like 7-Eleven or Family Dollar
- Independent shops and gas stations
To find a pay agent near you, visit the DTE website and enter your zip code in the locator tool. Then you can map out the closest location. Many pay agents post signs with the DTE logo so they’re easy to spot.
DTE Customer Service Centers
You can also pay your DTE bill in person by visiting one of the DTE customer service centers located throughout Michigan. At these centers, you can pay your bill via cash, check, credit card or money order. DTE staff will be available to answer any questions about your account as well.
Here are the locations of the DTE customer service centers:
- Detroit – 2000 2nd Ave
- Farmington Hills – 33200 W 13 Mile Rd
- Brighton – 8061 Challis Rd
- Dearborn – 1221 N Southfield Rd
- Bad Axe – 1769 S Van Dyke Rd
- Grand Rapids – 800 Butterworth St SW
- Lansing – 410 Sparrow Dr
Most centers are open Monday through Friday from 8 AM to 5 PM. You can call ahead or check the website for current hours since they are subject to change. The service centers offer a more personalized way to pay your bill if you need assistance.
DTE Kiosks
A DTE self-service kiosk can also be used to pay in person quickly and easily. These kiosks can be found all over Michigan. You can pay your DTE bill at these kiosks 24 hours a day, seven days a week with cash, check, credit or debit card. You don’t need to bring your paper bill; just use the touchscreen to enter your information. The kiosks give you a receipt as proof that you paid.
A lot of Meijer, Kroger, 7-Eleven, and CVS Pharmacy stores have DTE kiosks. They are also located inside Detroit Metro Airport. Check the DTE website to find a kiosk near you. You can find a kiosk near you—there are more than 300 of them across the state.
The kiosks provide and easy way to pay on your own schedule rather than having to visit during business hours. They support English, Spanish and Arabic languages too!
Mail Your Payment
You can always use the return envelope that comes with your DTE bill to mail your payment by check or money order if you’d rather. Just send your check or money order along with the bill’s payment stub. To make sure it gets there on time, mail it at least 5 days before the due date.
You can mail one check to pay multiple DTE accounts – just include all the payment stubs. Do not mail cash. The mailing address for payments is:
DTE Energy
PO Box 740786
Cincinnati, OH 45274-0786
Mailing your payment is a basic option that doesn’t require any extra effort. Just be diligent about mailing it in enough time to avoid late fees.
In Summary
DTE offers many ways for customers to pay their energy bill in person if they don’t want to pay online, by phone, or by mail. Visit authorized pay agents, DTE service centers, and self-service kiosks located conveniently across Michigan. All of these facilities allow you to pay by cash, check, credit card, or money order. Some are even open 24 hours a day, 7 days a week for maximum convenience.
Paying your DTE bill in person gives you the ability to get proof of payment and address any account questions. Just be sure to have your DTE account number or billing statement available when you go to pay. With so many locations to choose from, you can find the in-person bill payment option that fits your needs. DTE makes it as easy as possible for customers to pay their bill in a way that works for their schedule and preferences.
Paying your bill with DTE Energy Mobile App using Guest Pay
FAQ
Where can you pay your consumer bill?
Contact your bank or credit union for help. You can pay in person at authorized locations, including third-party payment locations and Consumers Energy payment offices.
What is the grace period for DTE?
For customers who are having trouble paying their final balance by the due date, DTE provides an additional 60 day grace period before reporting any unpaid balance to credit reporting agencies.
Can I pay my DTE Energy Bill online?
DTE Energy customers can pay online with a checking or savings account. Eligible customers can use a Visa ®, Mastercard ® or Discover ® credit or debit card. Cash payments are also accepted at one of our many DTE Energy Bill Payment Kiosks. Can I update an expired credit or debit card’s information online?.
Where are DTE Energy Bill payment kiosks located?
There are DTE Energy Bill Payment Kiosks all over the service area. They are a safe place to get account information and make payments.
What can I do with a DTE Energy Online account?
With an online account, you can easily send documents, pay bills, see how much energy you’re using, buy things, and handle notifications from any device. You can pay your bill, change how you pay, and sign up for energy-saving programs by logging in to your DTE Energy online account.
Are DTE Energy Bill payment kiosks safe?
DTE Energy Bill Payment Kiosks are located throughout Michigan and offer a safe, secure place to make payments. DTE Bill Payment Kiosks, hosted by DivDat, are safe and secure places to make payments on your account.
How do I return a DTE Energy payment coupon?
Pay by Mail Mail your DTE Energy payment coupon with a check or money order using the return envelope included with your monthly bill. Simply return your DTE Energy payment coupon with a check or money order for the amount of your payment in the return envelope provided. Do not send cash.
What are DTE Energy’s Online Payment terms & conditions?
By continuing, I agree to DTE Energy’s Online Payment Terms & Conditions. To ensure your personal information is safe and secure online, all transactions are encrypted and conducted on a secure server. This means communications between your computer and DTE Energy are converted to a secure and non-readable format for your protection.
