How to Pay Your Bill at Willamette Valley Medical Center

Receiving medical care can be stressful enough without worrying about how you’ll pay the bill. At Willamette Valley Medical Center (WVMC) in McMinnville, Oregon, we make paying your hospital bill as convenient as possible. This article outlines the various payment options available to WVMC patients.

Online Bill Pay Through Patient Portal

The easiest way for most patients to pay a WVMC bill is through the online patient portal. This secure website allows you to:

• View current account balance
• Check billing statements
• Make one-time payments
• Set up recurring payments
• Store payment methods for future use
• Access payment history

To log into the portal, you’ll first need to register for access. On the WVMC website, click on “Patient Portal” and follow the instructions to create your account.

Payment Methods

The patient portal allows you to pay your WVMC bills using:

• Debit or credit card
• Electronic check from bank account
• Wire transfer

Major card brands like Visa, Mastercard, Discover, and American Express are accepted.

Benefits of Online Bill Pay

Paying your WVMC bill online offers many perks:

• Convenient – Pay anytime, anywhere
• Fast – Instant payment processing
• Secure – Encrypted transactions
• Organized – Payment history in one place
• Eco-Friendly – No paper bills required
• Simple – Store payment methods for future use

With the patient portal, you can take control of your medical bill payments.

Paying by Phone

If you would rather pay your WVMC bill over the phone, call the hospital’s toll-free automated payment line at 1-855-269-1997. This line is available 24/7 for your convenience.

Through the automated phone system you can

• Check account balance
• Make one-time payments
• Set up recurring payments
• Store payment methods

Live billing agents are also available weekdays from 5am to 5pm if you need assistance

Tips for Paying by Phone

Follow these tips for a smooth phone payment process:

• Have account number, amount due, and payment info ready
• Call during non-peak times to avoid long holds
• Write down confirmation number
• Update payment method if card expires or account changes
• Contact billing office with any payment issues

Though not as fast as online, paying by phone provides a convenient alternative for WVMC bill payment.

Paying Your Hospital Bill by Mail

For those who prefer to mail payments the old-fashioned way, you can pay your WVMC bill by check or money order through the mail.

Please send your mailed payment to:

WVMC
Attn: Billing Department
P.O. Box 5550
Portland, OR 97228

Be sure to include your account number on the check or money order and allow 5-7 business days for processing.

Mailing Tips to Avoid Late Fees

To ensure your mailed hospital payment arrives on time, please:

• Mail at least 7 days before due date
• Use first-class postage
• Include payment stub or write account number
• Consider certified mail with tracking
• Contact billing office if payment may be late

While slow, mailing a check works if you like paper payments.

In-Person Payment at the Hospital

You can also pay your WVMC hospital bill in-person at the hospital’s billing office, located at:

WVMC Billing Office
2700 SE Stratus Avenue
McMinnville, OR 97128

The billing office accepts:

• Cash payments
• Checks
• Credit/debit cards
• Money orders

Simply come during office hours with your payment method and account information. Get a receipt as proof of payment.

This in-person option is best for last-minute payments before due dates when you need to pay quickly. Online or phone payments are preferable for routine bills.

Payment Plan Options

If you are unable to pay your full WVMC bill at once, you may be eligible for a payment plan which allows you to pay the balance off over time.

Payment plans allow you to:

• Pay past-due bills over 6-12 months
• Avoid further late fees or collections
• Set up automatic payments from bank account

To set up a bill payment plan, contact the WVMC billing office at 1-855-269-1997. Provide information on your financial situation and work with the billing agents to establish a feasible payment schedule.

Financial Assistance Programs

WVMC offers financial assistance programs for patients who cannot afford their hospital bills, even with a payment plan. These programs provide reduced or waived bills based on financial need.

Assistance programs include:

• Charity care – Free or discounted care based on income
• Hardship discounts – Additional bill reductions
• Oregon Health Plan – Medicaid coverage

To learn more, speak to a WVMC financial counselor at 503-435-6520 or apply for aid directly through the patient portal.

Summary of Payment Options

• Online – Patient portal
• Phone – Automated 1-855-269-1997 or live agent
• Mail – Send check to billing office PO Box
• In-Person – Visit hospital billing office
• Payment Plan – Pay over 6-12 months
• Aid Programs – Apply for financial assistance

This variety of payment methods makes paying your WVMC hospital bill as quick and easy as possible. Most patients today enjoy the convenience of online payments through the secure patient portal. But alternative options like phone, mail, or in-person payments give you flexibility based on your needs and preferences.

If you have trouble paying your bill in full, contact WVMC’s billing office to discuss payment plans or financial assistance programs that provide bill relief. Our goal is helping patients get the care they need while maintaining healthy finances. Please reach out with any questions about your WVMC hospital bill.