WIN Energy REMC provides electric service to over 20,000 homes and businesses across Sullivan, Knox, Greene, and Daviess counties in Indiana. As a WIN Energy member, you receive a monthly electric bill that must be paid on time to avoid late fees or service disruption. WIN offers several convenient payment options to fit your needs. This guide will outline the common ways to pay your WIN Energy REMC electric bill.
Overview of WIN Energy REMC Billing and Payment
Here’s some key information about WIN Energy REMC billing and payments
-
WIN sends out monthly electric bills to members on a 30-day cycle
-
Bills are due 20 days after the billing date printed on your statement
-
WIN charges a late fee if payment is received after the due date
-
WIN offers multiple payment options including online, phone, mail, auto-draft, office, and budget billing
-
Keeping current with your WIN Energy bill ensures uninterrupted electric service
-
Contact WIN immediately if you will have difficulty paying your bill on time
Understanding WIN’s billing process and payment timeline is useful for members. Now let’s look at the common ways to pay your WIN electric bill.
How to Pay Your WIN Energy REMC Bill Online
Paying online through WIN’s SmartHub portal is the easiest way for most members to pay their electric bill. Follow these steps:
-
Go to winenergyremc.com and click “Pay Your Bill”
-
Click on “Pay through SmartHub”
-
Log into SmartHub using your account number and password
-
Select “Pay Now” and enter your payment amount
-
Enter your credit card or bank account information
-
Review payment details and submit
-
Save or print the payment confirmation page
Online payments through SmartHub post instantly to your WIN account. You can also set up recurring payments or view billing history.
Paying Your WIN Energy Bill by Phone
To pay your WIN electric bill over the phone:
-
Call 888-456-9876 and select option 2 for Automated Express Services
-
Enter your 10-digit WIN account number
-
Follow prompts to enter payment amount and card or bank details
-
Note the payment confirmation number at the end
Payments made through WIN’s automated phone system will process right away. Just have your account and payment info ready when you call.
Paying Your WIN Energy Bill by Mail
To pay your electric bill by mailing a check or money order:
-
Make the check or money order payable to WIN Energy REMC
-
Write your 10-digit WIN account number on the check memo line
-
Mail your payment stub and check in the pre-addressed envelope to:
WIN Energy REMC
PO Box 49
Loogootee, IN 47553
Allow 5-7 business days for mailed payments to process. Pay early to avoid late fees if mailing close to the due date.
Paying in Person at WIN Energy REMC Offices
WIN has three office locations where you can pay your electric bill in person:
Princeton Office
201 S 6th St
Princeton, IN 47670
Sullivan Office
1555 E Highway 54
Sullivan, IN 47882
Vincennes Office
3981 Hwy 41 S
Vincennes, IN 47591
All offices accept cash, check, credit/debit cards. Office hours are Monday – Friday from 7:30 am to 4:30 pm.
Other Ways to Pay Your WIN Energy Bill
In addition to the main payment options, WIN also offers:
-
Auto-draft from your bank account through WIN’s Automatic Payment Plan
-
Budget Billing to pay a fixed monthly amount based on yearly average usage
-
Drive-thru window and night drop-box at all WIN offices
-
AMPS prepay program where you pay in advance for metered usage
Explore which payment method best fits your needs for paying your monthly WIN REMC electric bill.
Setting Up an Online WIN Energy Account Profile
Creating an online SmartHub profile makes managing your WIN account fast and easy each month. Here’s how:
-
Go to winenergyremc.com and click on “SmartHub”
-
Select “New User” to create your SmartHub profile
-
Enter your WIN Energy account number and name
-
Create a secure username and password
-
Provide an email address and security prompt answers
-
Agree to the terms of use
-
Start using SmartHub to view or pay your bill, see usage, report outages, and more!
Setting up your SmartHub account takes just a few minutes but provides great convenience for monthly bill paying.
Answers to Frequently Asked WIN Energy Bill Payment Questions
Here are answers to some common questions about paying WIN electric bills:
What are the late payment fees? Bills paid after the due date are charged a 5% penalty.
When is my bill due? Your bill is due 20 days after the billing date printed on your statement.
Does WIN offer payment assistance? Yes, WIN partners with local groups to provide payment assistance if you qualify.
Can I pay at multiple offices? Yes, you can pay at any of WIN’s three office locations.
What credit cards do you accept? WIN accepts VISA and MasterCard for online or phone payments.
What if I’m moving? Contact WIN to provide your new address so your final bill goes to the right place.
Don’t hesitate to reach out to WIN Energy REMC if you need help understanding your electric bill responsibility or paying on time each month.
Managing your WIN Energy account online through SmartHub provides the most convenient way to monitor and pay your bill. But WIN offers multiple options like phone, mail, or in person to meet your needs. Use this guide to choose the best bill payment method for you and pay on time each month.
