A Guide to Paying Your Wisconsin Public Service Bill

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As a Wisconsin Public Service (WPS) customer you have several convenient options for paying your monthly electricity and/or natural gas bill. WPS offers online payments, pay by phone, pay by mail automatic payments and in-person payments to suit your needs. Read on for a comprehensive overview of how to pay your WPS bill.

Online Bill Pay

The fastest and most convenient way to pay your WPS bill is online through your MyAccount. You can set up a free MyAccount on the WPS website which allows you to view and pay bills, see usage history, set up alerts and more.

To pay online, simply log into your MyAccount and click on “Make a Payment.” You can make one-time payments or set up recurring payments. WPS accepts major credit cards, debit cards or electronic checks for online payments.

Paying online means no stamps for mailing bills and no waiting on hold to speak with an agent. Payments post instantly to your account helping you avoid late fees. You also have 24/7 access instead of limiting yourself to business hours.

The main downside to online bill pay is that some customers prefer to speak with a person directly to confirm receipt and work through any issues. But for most straightforward payments, online is the fastest route.

Pay By Phone

If you would rather speak to a customer service agent to complete your payment, WPS offers a pay-by-phone option. To pay your bill over the phone, call 1-800-450-7260.

When you call, you’ll need to provide your 10-digit account number from your latest bill. Let the agent know you are calling to make a payment. They will walk you through taking a payment via automated system using your credit/debit card or checking account.

Pay by phone is available 24/7 so you can call anytime. The agents can also answer any questions you may have about your bill or account status while processing your payment. However, phone payments do incur a $2.50 service fee.

Pay By Mail

Sending a check or money order by mail is the most traditional way to pay bills. To pay your WPS bill by mail, write your 10-digit account number on your check or money order and mail it along with your payment stub to:

Wisconsin Public Service
PO Box 19001
Green Bay, WI 54307-9001

Be sure to allow 7-10 business days for your mailed payment to reach WPS and be processed to avoid any late fees. Mailing your payment gives you a paper trail since your cancelled check will act as a receipt. But it does take more time and planning to complete.

Automatic Payments

For maximum convenience, setting up recurring automatic payments through WPS can make paying your bill effortless. With auto-pay, your monthly payment is withdrawn from your bank account automatically on your due date each month.

To get started, log into your MyAccount online or call WPS to enroll in auto-pay. You will need to provide your bank account information. Once enrolled, you don’t have to think about making manual payments each month.

With auto-pay, your bill is always paid on time, helping you avoid late fees. Just be sure to review your monthly bills so you know how much will be withdrawn.

In-Person Payments

You can also pay your WPS bill in person at an authorized payment location in your area. Bring your latest bill or know your 10-digit account number. In-person payments can be made via cash, check, credit/debit card or money order. Locations may charge a convenience fee for credit/debit payments.

Here are some authorized walk-in payment locations in WPS service areas:

  • Ace Hardware
  • Associated Bank
  • Festival Foods
  • Kwik Trip
  • Pick ‘n Save
  • Walmart
  • Woodman’s Markets

In-person payment allows you to get a receipt immediately after paying. But you are limited to each location’s business hours.

Payment Assistance Programs

If you are struggling to pay your WPS bill, payment assistance programs are available based on eligibility. Programs like Energy Assistance provide bill payment help for qualifying low-income residents. Contact WPS to learn about enrollment requirements for payment assistance programs.

Late Payments and Disconnection

WPS bills are due by the stated due date each month. If your payment is not received on time, you will incur a late fee on your next bill. If your balance remains unpaid for an extended period, your service may be subject to disconnection.

Contact WPS immediately if you anticipate having trouble paying your bill on time. Payment arrangements can be made to avoid disconnection. Keeping the lines of communication open is key.

Paying your utility bill doesn’t have to be a hassle with the variety of payment options WPS offers its customers. Choose the method that works for your lifestyle and budget. Stay on top of your account to avoid late fees or service interruptions.

Wisconsin Public Service Bill Pay

Wisconsin Public Service app

FAQ

How do I pay my Wisconsin public service bill?

Pay by using our app. Pay automatically from your bank account each month. Pay instantly by credit card, debit card, checking or savings account. Make a payment by calling 800-387-1688.

Why is my Wisconsin Public Service bill so high?

The amount of natural gas you use can change, the weather can affect how much energy you use, and energy prices can go up and down. All of these things can make your bill look high. First, look at how much gas you used this year and how much you used last year to figure out why your bill is so high.

What is the phone number for Wisconsin Public Service bill Matrix?

Call us at 800-450-7260 to talk to a customer service rep if you don’t have a touch-tone phone and want to pay. They can then transfer you to a BillMatrix agent to take your payment over the phone.

How do I pay my Wisconsin Public Service Bill?

The Wisconsin Public Service website lets you pay your bill online. You can also mail your payment to the processing heart or pay your bill in person at any authorized location. It will also give you a way to set up automatic online bill payments and selection fee arrangements.

How do I pay the Public Service Commission of Wisconsin?

The Public Service Commission of Wisconsin charges a fee for credit card and eCheck payments made over the phone or online. Make a one-time payment online with eCheck, American Express, Discover Card, MasterCard or VISA. The eCheck option allows payment from a checking or savings account.

How do I pay my WPS Bill?

You can pay your WPS bill right away with a credit card, debit card, checking or savings account, and your WPS account number if you use Quick Payment. Our service provider, BillMatrix, is a leader in providing safe electronic bill payments. They will handle your payment. A service fee will be charged: Make a payment for a fee Registered User?.

How do I pay a utility bill in Wisconsin?

City Hall, Wells St. entrance (south side of building). Or, you can pay your bill by mail, online, or by phone. Contact Customer Service at (414) 286-2830 or email watwebcs@milwaukee. gov. The Public Service Commission of Wisconsin charges a fee for credit card and eCheck payments made over the phone or online.

What does Wisconsin Public Service do?

Over 450,000 people in Wisconsin and Upper Michigan get their electricity and natural gas from Wisconsin Public Service. They focus on providing reliable, affordable, and environmentally friendly energy. Common questions, curated and answered by doxo, about paying Wisconsin Public Service bills. How can I pay my Wisconsin Public Service bill?.

How to login to Wisconsin Public Service on-line account?

By clicking on this link, you can log in to your Wisconsin Public Service online account and access all of its features. Make certain you might have an account already with them. Launch your Web browser and navigate to Wisconsin Public Service’s Login web page (see underneath). If you wouldn’t have an account, create an account.

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