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World Vision Interview FAQs
- What value add would you bring to the role, if you’re selected.
- Why do you think the current organisation is good for you.
- How can you meet your targets?
Alan Noble is the Manager of Global Surge Capacity at World Vision International. He is based in Monrovia, California, but travels often to World Vision offices around the world to identify and support the training of people to serve in responding to the largest global emergencies. Here is his personal opinion and advice about getting a job as a humanitarian aid worker.
Nick: Alan, tell us a little about your background – how did you find your way into this line of work? Alan: I had a close family member who worked at World Vision while I was growing up, and I guess I always thought that I would work for a non-profit after I made my millions in the corporate world! (laughs). I graduated from university in International Business and got a job in the corporate sector, but I realized after a while that it really wasn’t what I wanted to do – I just wasn’t happy. I made the move to the Marketing Research department at World Vision, part of the team that works on raising money, and was with them for about a year. This was in the mid-eighties, a hard time at WV because of the ‘Ethiopia Crash’ – we really ramped up to respond to the drought emergency in Ethiopia, and then it came to a screaming halt. My job was eliminated as part of that process, but at the same time a position came open in what is now called the International Programs Group, and I made the move to that department. I held a number of positions in International Programs and then left World Vision at the end of the 1980s to pursue other interests. I came back though, in the early 1990s to help contract-manage a three-year USAID grant in Romania from the US, and then moved to the regional office in Austria, working with a range of things including HR, gifts-in-kind, and the administration function of the office. During that time in Austria, the World Vision U.S. office moved near Seattle, so when I returned I came to work on domestic programs, focusing on rural programs and relief activities in the US for about 18 months. I then moved into Human Resources as a business partner. I spent a couple of years in Seattle then two years in DC, then came to Monrovia in 2002 to be the benefits manager in the HR Group, looking after benefits for our expatriate and US-based employees. In 2008, I moved over to our relief group HR function. World Vision divides emergencies into three categories – category three is the most serious the largest disasters. My job is to identify people to staff these responses. We’re looking mostly for existing World Vision staff who have experience in these kinds of situations, or, increasingly, people who have less experience (perhaps they have worked in smaller emergencies) but have the capacity to step up. Nick: So what are the main differences for you between working HR in the corporate world and for World Vision? Alan: I think one of the main differences is that we work in places that most corporations don’t. Because of the places where we have offices, our compensation and benefits schemes are quite different. International for us is not London and its not Frankfurt, it’s Darfur and various points in between. HR is probably an easier place to shift over from the corporate world though – we have people in different places – risk issues are more front and center, but there is a lot of similarity overall in terms of the systems and procedures needed. Nick: What are the key skills that you look for when you are staffing your emergency teams? Alan: First I look for good references. Then I look for a cv that shows someone has had a lot of experience in writing, it’s one of the key things that people need to have along with communication skills – good places to start are to be able to write proposals and do all the Program Officer type support stuff. Even Project or Program Coordinators need to have great writing skills. Then they need program design experience; I want to see project management skills and experience that demonstrates that on a resume. Even if it is managing some sort of project even in a building sense, if they’ve had that step by step approach to getting something done, that’s good. Cross cultural skills are crucial – but clear thinking and adaptability is probably the biggest thing that makes someone successful. Probably the hardest challenge is to know whether you can drop someone somewhere and they can live in ambiguity – that is critical for success in a field assignment. We look for that using scenarios and behavior based interview techniques. Asking people what they would do in a particular situation is one thing, asking for an example of a time they DID display that behavior is another. I talk to people about their experience, particularly overseas – what were their first impressions, what did they notice that was different? What did they do when people acted differently or were perhaps not as flexible in some ways as they themselves are? Nick: What are some of the characteristics of people you select? Are there any things they have in common, what about educational background? Alan: The field is quite different now to when I was first getting into it – it has become much more professionalized over the years. People are coming out of university with much more experience much earlier in their careers. They are much more plugged into the world outside, with more knowledge of what’s going on around them, and more engaged. A bachelor’s degree is an absolute minimum these days, but most of the time we look for master’s degrees. Obviously, qualifications matter in the sector specialties like health and engineering, but increasingly for generalists too. Historically we saw a lot of international relations, international management, these kinds of degrees, but it seems even NGO management seems more specialized now. Nick: Do you have any tips on picking a school? Alan: We get a fair number of people from the Stanfords and the Harvards and Dukes – those places draw attention to your resume, but my advice is to pick a school that gives you practical experience in a work setting – a chance to go overseas or part of a thesis that relates to a practical application in what you learned. Ultimately that’s more important than a big name school. Pretty much every year the proportion of people with graduate degrees increases. It seems that the majority of people have master’s degrees now – a lot of the Program Coordinators even. What I keep trying to tell my son though is that you’re better off trying to get some experience before you go back and get your master’s, you get more out of your degree that way, I think. That’s not always what people do though. I think people who do that tend to be more clear about what they want to do – there’s also a danger that with no experience in between a bachelors and a masters they can price themselves out of the market in some respects because their debt load means they can’t take entry level positions. Nick: What about the support professionals who don’t work on international programs – where do they come from? Alan: Most of our HR people come from other HR roles either in other non-profits or from the corporate world. We’re seeing that the aid world is getting more business oriented – within HR support functions I think we’re getting more people who are from a business for-profit background. I think within World Vision International all of our HR people are from external for-profit businesses. Even out President is now. On the US side in Seattle and DC its probably the same – someone who has come in from outside. We’re getting larger and there’s more to manage. We have some MBAs in some functions, but MBAs don’t tend to translate really well unless it’s an MBA in non-profit management – we’re getting more and more of those. Nick: World Vision is a large Christian organization – what tips would you have for someone in figuring out whether that is a good fit for them? Alan: One of the interesting areas for us is that as we’ve gotten larger we’ve gotten more ecumenical and broader – it’s probably easier to fit now than it has been previously for a broader number of people. One thing people need to be comfortable with is people at World Vision act out of a faith-centeredness – you hear a lot more of calling, purpose, those sorts of things, than maybe you would in other organizations. In terms of you as a person of faith, you need to recognize within yourself if that’s what you are – like any organization it won’t flex to fit you – you generally have to flex to fit it. Nick: Do you have any other career tips? Alan: Well, my career hasn’t been very intentional – I don’t really think of it as a career path – I’ve been led by interest and passion and what God has called me to. In many ways there isn’t a ‘career path’, you have to forge your own path. Having said that though, I think that career pathing and workforce planning is something we will see more of in the future. I haven’t done a lot of international assignments, but if that is what you want you can step out and do it – it takes getting to know someone who sees the value in you and is willing to step out and make the case for you. One of the key things is having a cross cultural experience – even though mine was 15 years ago it still has value that people recognize and that I draw on. Those international field experiences are highly esteemed – you really do have to put in your time – get that assignment that enables you to see what other parts of the world really have to live under and through. That enables you to have other opportunities I think. How you get that can be a challenge – just showing up may be dangerous and may not be wise, but when I’ve been to responses I see that we always hire some people locally. Even now in Haiti, Haitian Americans who were there or international staff who are there looking for a job, they come across the border and we hire them if they seem capable. It happened in Bosnia, Kosovo, the 2004 Tsunami – people just showed up – they were there and they showed they had the skills – writing skills, a willing heart. It’s not as safe, and it’s not as smart, but it happens. Advertisement
World Vision Interview | PCT
Interviews for Top Jobs at World Vision International
Project Officer Interview
I interviewed at World Vision International
Interview
Professional. Well arranged. Conducive environment. Friendly staff. Invited via email for oral and practical test. Feedback given after interview. Good HR. Information regarding interview shared with interviewees eg time, what kind of interview to expect.
Technical Director Interview
I applied online. I interviewed at World Vision International
Interview
The interview consisted of 2 levels, initial one on one with HR and then thereafter panel interview consisting of three panelists. The duration of the interview was about one hour
- How to ensure quality assurance and control of delivery of technical services
Fleet management Intern Interview
I applied online. I interviewed at World Vision International
Interview
Since the position is for global fleet management, the interview had to be held online. The process was smooth and both interviewers were very friendly. They focused on asking about my work experience, past projects and what do I see as possible contribution to the team.
- What do you think is the key to successful communication with people around the globe?
Interviews for Top Jobs at World Vision USA
Business Development Manager Interview
I applied online. The process took 3 weeks. I interviewed at World Vision USA (Washington, DC) in Mar 2020
Interview
There were 3 interview rounds, pretty standard. Everyone seemed very nice and the process went very well for me. However, when it came to the salary offer they offered me $15k less than what I stated was a minimum, after previously saying they could afford my minimum. It was honestly insulting and they wasted my time. Not only was it $15k less, the benefits were not great. To add more context, this position would have been a managerial role (my previous role was a specialist) with more demanding work…yet they will not pay for that work and expertise. What they offered me was actually less than what I make as a specialist.
- How do you plan to get up to speed and learn quickly in a fast moving environment (especially during COVID-19)?
Christmas Promoter Interview
I applied online. I interviewed at World Vision USA
Interview
I completed the initial online application, which included submitting my resume, and was accepted into the group interview. This interview was held with about 7 other candidates, going through World Vision’s mission, the role of the promoter and different exercises to practice promoting sponsorships. In the end, only 4 roles were offered and we found out at the end of the group interview.
- How would you handle a difficult customer?
Specialist Interview
I applied online. The process took 3 weeks. I interviewed at World Vision USA
Interview
The interview process is very organized and efficient at WV. I really enjoyed meeting the team and they asked very good questions. I learned a lot about that culture in the process.
- Why do you want to work at World Vision?
Example: “A good leader should be someone who can inspire others to do their best work. They should also be able to make tough decisions while remaining empathetic to the needs of others. I believe these are two very important qualities for anyone in a leadership position because they help ensure that everyone on a team feels valued and supported.”
Example: “I once worked for an accounting firm where I disagreed with my supervisor about the best way to do our job. We had different ideas on how we should be recording certain transactions. At first, I was hesitant to disagree with her because she was my superior. However, after thinking it through, I decided to speak up. I told her why I thought my method would be better and offered to help her understand my reasoning. She agreed to let me try my method for one month before switching back. After using both methods, we found that my method was more accurate.”
Example: “I believe it’s important to be creative when finding funding for projects. I’ve found that many organizations are willing to donate if you ask them, so I always make sure to reach out to potential donors before starting any project. In my last role, we were able to raise $10,000 by reaching out to local businesses and asking them to sponsor our event.”
Example: “I had a coworker who was very outspoken about their political views. I tried to be respectful when they expressed their opinions, but it became difficult when they started making comments about my religion. I calmly told them that I didn’t appreciate their comments and asked if we could talk about something else. We talked for over an hour about our different beliefs and found some common ground.”
Example: “I think we are at an important time in history where we have the technology and resources to end world hunger. However, I believe there are many factors contributing to the problem that need to be addressed before we can make real progress. For example, I think we should focus on educating people about proper nutrition and sanitation so they know how to care for themselves and their families.”
Getting a start in humanitarian aid work.
Alan Noble is the Manager of Global Surge Capacity at World Vision International. He is based in Monrovia, California, but travels often to World Vision offices around the world to identify and support the training of people to serve in responding to the largest global emergencies. Here is his personal opinion and advice about getting a job as a humanitarian aid worker.
Nick: Alan, tell us a little about your background – how did you find your way into this line of work? Alan: I had a close family member who worked at World Vision while I was growing up, and I guess I always thought that I would work for a non-profit after I made my millions in the corporate world! (laughs). I graduated from university in International Business and got a job in the corporate sector, but I realized after a while that it really wasn’t what I wanted to do – I just wasn’t happy. I made the move to the Marketing Research department at World Vision, part of the team that works on raising money, and was with them for about a year. This was in the mid-eighties, a hard time at WV because of the ‘Ethiopia Crash’ – we really ramped up to respond to the drought emergency in Ethiopia, and then it came to a screaming halt. My job was eliminated as part of that process, but at the same time a position came open in what is now called the International Programs Group, and I made the move to that department. I held a number of positions in International Programs and then left World Vision at the end of the 1980s to pursue other interests. I came back though, in the early 1990s to help contract-manage a three-year USAID grant in Romania from the US, and then moved to the regional office in Austria, working with a range of things including HR, gifts-in-kind, and the administration function of the office. During that time in Austria, the World Vision U.S. office moved near Seattle, so when I returned I came to work on domestic programs, focusing on rural programs and relief activities in the US for about 18 months. I then moved into Human Resources as a business partner. I spent a couple of years in Seattle then two years in DC, then came to Monrovia in 2002 to be the benefits manager in the HR Group, looking after benefits for our expatriate and US-based employees. In 2008, I moved over to our relief group HR function. World Vision divides emergencies into three categories – category three is the most serious the largest disasters. My job is to identify people to staff these responses. We’re looking mostly for existing World Vision staff who have experience in these kinds of situations, or, increasingly, people who have less experience (perhaps they have worked in smaller emergencies) but have the capacity to step up. Nick: So what are the main differences for you between working HR in the corporate world and for World Vision? Alan: I think one of the main differences is that we work in places that most corporations don’t. Because of the places where we have offices, our compensation and benefits schemes are quite different. International for us is not London and its not Frankfurt, it’s Darfur and various points in between. HR is probably an easier place to shift over from the corporate world though – we have people in different places – risk issues are more front and center, but there is a lot of similarity overall in terms of the systems and procedures needed. Nick: What are the key skills that you look for when you are staffing your emergency teams? Alan: First I look for good references. Then I look for a cv that shows someone has had a lot of experience in writing, it’s one of the key things that people need to have along with communication skills – good places to start are to be able to write proposals and do all the Program Officer type support stuff. Even Project or Program Coordinators need to have great writing skills. Then they need program design experience; I want to see project management skills and experience that demonstrates that on a resume. Even if it is managing some sort of project even in a building sense, if they’ve had that step by step approach to getting something done, that’s good. Cross cultural skills are crucial – but clear thinking and adaptability is probably the biggest thing that makes someone successful. Probably the hardest challenge is to know whether you can drop someone somewhere and they can live in ambiguity – that is critical for success in a field assignment. We look for that using scenarios and behavior based interview techniques. Asking people what they would do in a particular situation is one thing, asking for an example of a time they DID display that behavior is another. I talk to people about their experience, particularly overseas – what were their first impressions, what did they notice that was different? What did they do when people acted differently or were perhaps not as flexible in some ways as they themselves are? Nick: What are some of the characteristics of people you select? Are there any things they have in common, what about educational background? Alan: The field is quite different now to when I was first getting into it – it has become much more professionalized over the years. People are coming out of university with much more experience much earlier in their careers. They are much more plugged into the world outside, with more knowledge of what’s going on around them, and more engaged. A bachelor’s degree is an absolute minimum these days, but most of the time we look for master’s degrees. Obviously, qualifications matter in the sector specialties like health and engineering, but increasingly for generalists too. Historically we saw a lot of international relations, international management, these kinds of degrees, but it seems even NGO management seems more specialized now. Nick: Do you have any tips on picking a school? Alan: We get a fair number of people from the Stanfords and the Harvards and Dukes – those places draw attention to your resume, but my advice is to pick a school that gives you practical experience in a work setting – a chance to go overseas or part of a thesis that relates to a practical application in what you learned. Ultimately that’s more important than a big name school. Pretty much every year the proportion of people with graduate degrees increases. It seems that the majority of people have master’s degrees now – a lot of the Program Coordinators even. What I keep trying to tell my son though is that you’re better off trying to get some experience before you go back and get your master’s, you get more out of your degree that way, I think. That’s not always what people do though. I think people who do that tend to be more clear about what they want to do – there’s also a danger that with no experience in between a bachelors and a masters they can price themselves out of the market in some respects because their debt load means they can’t take entry level positions. Nick: What about the support professionals who don’t work on international programs – where do they come from? Alan: Most of our HR people come from other HR roles either in other non-profits or from the corporate world. We’re seeing that the aid world is getting more business oriented – within HR support functions I think we’re getting more people who are from a business for-profit background. I think within World Vision International all of our HR people are from external for-profit businesses. Even out President is now. On the US side in Seattle and DC its probably the same – someone who has come in from outside. We’re getting larger and there’s more to manage. We have some MBAs in some functions, but MBAs don’t tend to translate really well unless it’s an MBA in non-profit management – we’re getting more and more of those. Nick: World Vision is a large Christian organization – what tips would you have for someone in figuring out whether that is a good fit for them? Alan: One of the interesting areas for us is that as we’ve gotten larger we’ve gotten more ecumenical and broader – it’s probably easier to fit now than it has been previously for a broader number of people. One thing people need to be comfortable with is people at World Vision act out of a faith-centeredness – you hear a lot more of calling, purpose, those sorts of things, than maybe you would in other organizations. In terms of you as a person of faith, you need to recognize within yourself if that’s what you are – like any organization it won’t flex to fit you – you generally have to flex to fit it. Nick: Do you have any other career tips? Alan: Well, my career hasn’t been very intentional – I don’t really think of it as a career path – I’ve been led by interest and passion and what God has called me to. In many ways there isn’t a ‘career path’, you have to forge your own path. Having said that though, I think that career pathing and workforce planning is something we will see more of in the future. I haven’t done a lot of international assignments, but if that is what you want you can step out and do it – it takes getting to know someone who sees the value in you and is willing to step out and make the case for you. One of the key things is having a cross cultural experience – even though mine was 15 years ago it still has value that people recognize and that I draw on. Those international field experiences are highly esteemed – you really do have to put in your time – get that assignment that enables you to see what other parts of the world really have to live under and through. That enables you to have other opportunities I think. How you get that can be a challenge – just showing up may be dangerous and may not be wise, but when I’ve been to responses I see that we always hire some people locally. Even now in Haiti, Haitian Americans who were there or international staff who are there looking for a job, they come across the border and we hire them if they seem capable. It happened in Bosnia, Kosovo, the 2004 Tsunami – people just showed up – they were there and they showed they had the skills – writing skills, a willing heart. It’s not as safe, and it’s not as smart, but it happens. Advertisement
Example: “I think it’s important to maintain relationships with our current partners while also reaching out to new ones. I have worked with several different non-profit organizations in my career, and I’ve found that collaborating with like-minded groups is beneficial for all parties involved. For example, I recently collaborated with another organization on a fundraising campaign where we sold bracelets made by women in developing countries. We were able to raise money for both organizations while providing employment opportunities for these women.”
Example: “I think people donate to World Vision because they care about children in need around the world. I know that when I was a child, my family donated to an organization like World Vision, and it made me feel good knowing that other kids were getting food and clothing. It also helped me realize that there are so many people who do not have what we have, and I wanted to make sure that I did everything I could to help them.”
This question can help the interviewer get to know you better and understand why you are passionate about working for World Vision. When answering this question, it can be helpful to share a specific experience that made you want to work at WorldVision or how your values align with those of the organization.
Example: “I’ve worked on several group projects throughout my academic career, including an internship where I was tasked with creating a marketing campaign for the company. In this instance, we were given a lot of freedom to create our own ideas, but we also had weekly meetings to discuss progress and receive feedback from our supervisor. This helped us learn from each other and develop our ideas into something that would appeal to the target audience.”
World Vision is a nonprofit organization that relies on fundraising and grants to support its programs. The hiring manager may ask this question to learn more about your experience with these processes, especially if you’re applying for a role in development or marketing. In your answer, try to explain any relevant skills you have with grant writing or fundraising. If you don’t have direct experience, you can talk about how you’ve helped other organizations develop their fundraising strategies.
FAQ
What are the 10 most common interview questions and answers?
- Tell me about yourself.
- What attracted you to our company?
- Tell me about your strengths.
- Tell me about your strengths.
- Where do you see yourself in five years?
- Tell me about a time where you encountered a business challenge?
What are the 5 most common interview questions and answers?
- Tell me about yourself.
- Walk me through your resume.
- How did you hear about this position?
- Why do you want to work at this company?
- Why do you want this job?
- Why should we hire you?
- What can you bring to the company?
- What are your greatest strengths?
What are the 6 questions asked in the interview?
- “Can you tell me about yourself?” …
- “What attracted you to our company?” …
- “Describe your greatest accomplishment in your previous role.” …
- “What are your strengths?” …
- “What are your goals for the future?” …
- “Why do you want to leave your current employer?”
What are the 7 most common interview answers?
- Where do you see yourself in five years? …
- What are your strengths/weaknesses? …
- Why should we hire you? …
- Tell me about yourself / your past work experience. …
- Why do you want to work for us? …
- What are your salary expectations? …
- What skills or experience will help you succeed in this role?