Dealing with medical bills can be confusing and stressful especially when your child needs care. Between insurance statements hospital invoices, and provider bills, it’s a lot to keep track of. But Connecticut Children’s is making it easier for families with their online bill pay system. At www.connecticutchildrens.org/billpay, you can view, manage, and pay your child’s medical bills in one convenient place.
Overview of Connecticut Children’s Bill Pay Site
The Connecticut Children’s bill pay website offers a fast, simple way to take care of all your child’s healthcare invoices. Key features include:
-
Pay hospital clinic physician, and other medical bills online.
-
Securely store payment information for quick checkout.
-
Set up automatic recurring payments,
-
Go paperless and receive bills electronically.
-
Access billing statements and payment history.
-
Get estimates for upcoming procedures.
-
Enroll in payment plans.
-
Connect billing accounts for the whole family.
-
Available 24/7 for your convenience.
With everything centralized on one platform, you don’t have to hunt through paperwork or remember multiple logins to pay bills.
How to Pay a Bill as a New User
If it’s your first time using the Connecticut Children’s bill pay site, following these steps will get you started:
-
Click on “Pay Bill Online”
-
Review the instructions or click “Pay as Guest”
-
Enter your Connecticut Children’s account number and invoice number
-
Fill in your contact details and click “Continue”
-
Select a payment amount and choose a card or bank account
-
Review payment details and click “Process Payment”
Once your payment is complete, you’ll receive a confirmation email with details of the transaction. Then you’re all done!
Setting Up an Online Account
For quicker checkout in the future, take a minute to set up a bill pay user account. Here’s how:
-
On the homepage, click “New User Registration”
-
Enter your Connecticut Children’s account number
-
Fill in your name, contact info, and create a password
-
Agree to the terms of use
-
Click “Submit” to complete registration
Now your payment information is stored for next time. You can log right in, view your balance, and pay bills with one click.
Connecting Multiple Accounts
If you have several children who’ve received care through Connecticut Children’s, you can connect all their accounts to your online profile.
-
Once logged in, click “Add account”
-
Enter the account number and patient details
-
Click “Submit”
Repeat for other accounts. Now you can switch between accounts and quickly pay any outstanding balance.
Helpful Account Management Tools
Along with streamlined bill payment, your online account unlocks useful management features:
-
View statements – Download or print past billing statements.
-
Payment history – See all your payments in one place.
-
Auto-pay – Set up recurring payments from your stored payment method.
-
Paperless billing – Go green and get statements delivered electronically.
-
Notifications – Get email/text alerts for new statements, overdue bills, payments, and more.
-
Financial assistance – If eligible, enroll in a payment plan or apply for aid.
Take advantage of these tools to simplify billing and stay stress-free.
Paying Bills Through MyChart
If you already have a MyChart account with Connecticut Children’s, you can also take care of bills directly in MyChart.
Log into your MyChart account and click “Pay your Bill”. From here you can:
-
Pay outstanding balances
-
Set up automated payments
-
Review billing history and statements
-
Enroll in payment plans
Paying through MyChart is fast, easy, and secure.
Getting Support
Connecticut Children’s offers several ways to get help with any bill payment questions or issues:
-
Call 860-837-6170 or email [email protected] to speak with a billing representative.
-
Contact a financial counselor at 860-545-8086, option 1 for cost estimates and help with payments.
-
Live chat with support staff through your online account.
-
Visit the hospital in-person for assistance from patient financial services.
The Connecticut Children’s billing team is available to guide you through the online bill payment process and answer any questions.
Convenient, Paperless Billing
As a busy parent, you want bill payment to be as easy as possible. With Connecticut Children’s online system, you can manage your child’s healthcare invoices completely virtually. Instead of sorting through folders, you’ll have secure digital access anytime. Going paperless keeps all your statements organized in one place and saves trees!
Sign up for an account today to get started with simpler medical bill management. Connecticut Children’s connects all your family’s accounts so you have a complete view of balances and payments. Take control of medical bills and reduce stress with easy online tools.
What Are You Looking For? Search
Connecticut Children’s provides patient financial services to help families navigate the process of billing and medical insurance. For your convenience, we have created this chart estimating your financial liability for a variety of different services.
In addition, customer service representatives are available to provide copies of itemized patient bills, explain particular bills, set up payment arrangements or review what costs insurance has paid and what payments are due.
To contact a customer service representative, call 860.837.6170, Text 860.390.5010 or email CCPatientBilling [at] connecticutchildrens.org (CCPatientBilling[at]connecticutchildrens[dot]org)
For escalated concerns feel free to contact the Revenue Cycle leadership.
| Department Director | Title | Contact Email | Contact Phone Number |
| Letifia Georges | Sr. Director Revenue Cycle | LGeorges [at] connecticutchildrens.org (LGeorges[at]connecticutchildrens[dot]org) | 860.837.5413 |
As a courtesy to our patients, Connecticut Children’s submits bills to their insurance companies and makes every effort to advance their claim. However, it may become necessary for a policy holder to contact their insurance provider or supply additional information required for claims processing purposes or to expedite payment.
We ask our patients’ families to remember that an insurance policy is a contract between them and the insurance company, and that they have the final responsibility for payment of their hospital bill.
You can request information about the cost of a diagnostic test or procedure and our hospital’s quality ratings by contacting a financial counselor at 860.545.8086.
Financial counselors are available to assist families with their healthcare finance needs. This may include those who are uninsured, underinsured, or may need financial assistance or to set up payment arrangements. The team will assist with applying for different government programs (such as Medicaid insurance) and advise on how to proceed. If you are not sure what your healthcare costs might be for an upcoming scheduled service, contact our Financial Counselors for an estimate.
If your family does not qualify for any type of government program(s), our team can review your financial status to see if you meet guidelines for special programs such as Patient Financial Assistance. Connecticut Children’s Medical Center and Connecticut Children’s Specialty Group, Inc. (collectively Connecticut Children’s) Financial Assistance Program exists to ensure no one is denied emergency or other medically necessary services due to an inability to pay.
If you want to apply for Financial Assistance, complete the financial assistance application below and submit via email to FinCounselors [at] connecticutchildrens.org. You can also conveniently complete the application in your MyChart account. You should hear from a Financial Counselors within 7-14 business days on the status of your application, but you are always welcome to call us Monday – Friday, 8:00am – 4:30pm at 860.545.8086 or text 860.891.2726.
Connecticut Children’s New Website Tutorial
What is the Connecticut children’s Medical Center financial assistance program?
Connecticut Children’s Medical Center and Connecticut Children’s Specialty Group, Inc. (collectively Connecticut Children’s) Financial Assistance Program exists to ensure no one is denied emergency or other medically necessary services due to an inability to pay.
What financial services does Connecticut children’s provide?
Connecticut Children’s provides patient financial services to help families navigate the process of billing and medical insurance. For your convenience, we have created this chart estimating your financial liability for a variety of different services.
How do I access Connecticut children’s Medical Center?
Access to Connecticut Children’s Medical Center may require an authorization or referral by your primary care physician or your managed care plan. If you have questions about Connecticut Children’s participation in your managed care plan, call Connecticut Children’s Customer Service at 860.837.6170.
When will MyChart Connecticut children’s switch to paperless billing?
Login to MyChart Connecticut Children’s will be moving to paperless billing. In an effort to deliver a more secure, convenient and eco-friendly way to view your bills, all patients with MyChart accounts will be switched to paperless billing starting September 1, 2023.
Does Connecticut children’s accept insurance claims?
As a courtesy to our patients, Connecticut Children’s submits bills to their insurance companies and makes every effort to advance their claim. However, it may become necessary for a policy holder to contact their insurance provider or supply additional information required for claims processing purposes or to expedite payment.
What does Connecticut children’s do?
Connecticut Children’s addresses contemporary issues that affect kids through community-based initiatives. Transforming children’s health & well-being as one team with science and imagination. Kids deserve their very own specialized care. Making the growing years, healthy years. Surgery on babies with complex conditions, before birth?
