How to Pay Your Fertility Treatment Bills Online at Shady Grove Fertility

Seeking fertility treatment can be an emotionally and financially challenging journey. At Shady Grove Fertility (SGF), we aim to make the payment process as smooth and convenient as possible for our patients. Our online bill pay system allows you to securely view and pay your SGF bills digitally from anywhere.

In this comprehensive guide, I’ll explain how to use the online bill pay portal on www.shadygrovefertility.com/resources/patients/online-bill-pay/payments. I’ll cover creating an account, making one-time payments, setting up recurring payments, getting bill notifications, and more.

Overview of Shady Grove Fertility’s Online Bill Pay

SGF offers an online patient portal with built-in bill pay functionality. This provides a simple way for patients to

• View itemized fertility treatment bills
• Make one-time payments via credit/debit card or eCheck
• Setup recurring automatic payments
• Receive bill notifications by email
• Access payment history and receipts

Online bill pay is available for all SGF locations including Pennsylvania, Maryland, Virginia, Washington DC, Atlanta, Florida, and more

Benefits include 24/7 access, paperless billing, payment scheduling, and security. Payments post quickly to avoid delays in care

Step-by-Step Guide to Paying SGF Bills Online

Here is a step-by-step walkthrough of using SGF’s online bill pay system:

1. Activate Your SGF Patient Portal Account

• Go to www.shadygrovefertility.com and click “Patient Portal Login”

• Click “Activate Your Account” if it’s your first time

• Follow the instructions to verify your identity and create a username/password

2. View Your Fertility Billing Statements

• Login to the SGF Patient Portal

• Go to the Billing section

• Select “Statements” to view your itemized bills for fertility treatments

• Statements are generated monthly but you can view invoices at any time

3. Make a One-Time Payment

• From the billing statements, click “Pay Now” on any invoice

• Choose either credit/debit card or eCheck for the payment method

• Enter your card details or bank account information

• Specify the payment amount and complete the one-time transaction

4. Setup Recurring Payments

• Under “My Payment Methods”, select “Add Automatic Payment”

• Choose a card or bank account, payment amount, and frequency

• SGF will automatically charge the payment method on the same day each period

5. Receive Bill Notifications

• Under “Communication Preferences”, select email for billing statements

• SGF will email you each time a new statement is generated

• The email contains a link to view/pay the latest billing invoice

Payment Plan Options from SGF

In addition to online bill pay for the full balance, SGF offers payment plans to make treatment more affordable, including:

• Low-cost financing plans – Partner with Prosper Healthcare Lending and CapexMD for multi-year financing at competitive rates.

• Shared Risk plans – Pay a flat rate for multiple IVF cycles and get 100% refund if unsuccessful.

• Bundled cycle plans – Pay one rate for a complete IVF or FET cycle including meds.

Discuss these options with your SGF care team to find the right plan.

Tips for Managing Fertility Treatment Bills

• Monitor your SGF account regularly to ensure bills are paid on time before procedures.

• Notify SGF immediately about insurance coverage changes or other payment issues.

• Take advantage of SGF’s financial assistance resources if needed.

• Have a separate credit card or account just for fertility bills to stay organized.

• Save all invoices, receipts, and communications about fertility payments.

Staying on top of billing helps avoid treatment delays or cancellation of procedures due to non-payment.

Is SGF’s Patient Portal and Online Bill Pay Secure?

Yes, SGF utilizes best-in-class data encryption, access controls, and cybersecurity technology to protect patient information and payments within the portal.

Some key security features include:

• 256-bit SSL encryption for data transmission

• Tokenization for securely storing payment card information

• Role-based access restrictions for staff

• Automatic timed logouts from the patient portal

• Regular third-party auditing and penetration testing

You can feel fully confident that the SGF portal and online bill pay are extremely safe and secure.

What Payment Methods Does SGF Accept?

For online bill pay, SGF accepts Visa, MasterCard, Discover, American Express, and electronic checks from US checking accounts.

At physical SGF clinic locations, they also accept cash and money orders.

SGF does not currently accept international credit cards on the portal due to fraud risks and processing complexities. Talk to your care team about alternate payment arrangements if needed.

What If I’m Having Trouble with Online Bill Pay?

• Make sure your account credentials and payment info are entered correctly.

• Contact SGF’s billing department if you receive any error messages to resolve the issue.

• Consider switching browsers or devices if you experience technical difficulties.

• Ask SGF to resend portal activation emails if you never received them.

• Request paper statements if preferred over paperless digital statements.

SGF’s knowledgeable billing staff are available to troubleshoot any problems that arise with online bill pay or patient portal access.

Convenient Payment for Fertility Treatments

SGF’s secure online bill pay portal empowers patients to easily view and pay treatment bills digitally in just a few clicks. Sign up for recurring payments to fully automate the process for simplicity.

Follow this guide to successfully activate your account, pay invoices, and manage fertility expenses online through www.shadygrovefertility.com/resources/patients/online-bill-pay/payments. Contact SGF if any assistance is needed along the way.

Focus on your health and take advantage of the convenience of electronic bill pay to smoothly handle the financial aspects of your fertility journey.