How to Pay Your Xoom Energy Texas Bill Online

Paying your energy bill is an essential part of being a Xoom Energy Texas customer. Online bill pay offers a fast, easy way to stay on top of your payments. In this article, I’ll walk you through everything you need to know to pay your Xoom Energy Texas bill online.

Creating an Online Account

The first step is creating an online account on the Xoom Energy Texas website. Here’s how to get started

• Go to https://texas.my.xoomenergy.com/.
• Click on “Account Log In” at the top right.
• If you’re new, click on “I’m New! Create an Account.”
• Enter your account number, check digit, and billing zip code. Your account number and check digit can be found on your monthly bill.
• Create a unique username and password.
• Provide your contact information and security questions.
• Agree to the terms and conditions.
• Verify your email address by clicking the link sent to you.

Once your account is created, you can start managing your Xoom Energy account completely online.

Logging In

To log back in later, go to https://texas.my.xoomenergy.com/ and enter your username and password under “Account Log In.”

If you forget your username or password:

• For username, click “Forgot your username?” and enter your email address.
• For password, click “Forgot your password?” and enter your username.

You’ll be emailed a reset link to create a new password

Navigating the Online Account

Once logged into your online account, you’ll see the main dashboard with your account overview. Here are the key sections:

• Account Summary – Shows your current account balance and due date.
• Messages – Important notifications from Xoom Energy.
• Billing & Usage – View past bills and usage.
• Update Profile – Edit your account and contact information.
• Make a Payment – Where you’ll go to pay your bill.

The side menu also provides quick access to these options.

Viewing Your Bill

Before paying your bill, you’ll want to review the charges. Under “Billing & Usage,” you can view PDFs of current and past monthly bills.

Key details on your bill include:

• Account number and customer information
• Service address
• Billing date, due date, and total amount due
• Breakdown of charges:
  • Electricity usage and delivery charges
  • Taxes and fees
  • Credits or adjustments
• Billing and payment history
• Usage graph over past months
• Messages about new rates or regulations

Review the charges each month to make sure they look accurate. Contact Xoom Energy customer support if you have any questions.

Payment Options

Xoom Energy provides several ways to pay your bill through the online account or their automated phone system:

• Online – Securely pay by debit/credit card or electronic check.
• Phone – Call 1-833-355-9666 and follow prompts to pay by card or check.
• AutoPay – Set up recurring monthly payments from your bank account.
• Mail – Send a check or money order to the remittance address on your bill. Allow 7-10 days for processing.
• In Person – Take your bill to an authorized payment center for cash or money order payment. Locations can be found on your bill or online.

Online and phone payments will post to your account immediately. Mailed payments take longer to process.

I recommend setting up AutoPay or paying online each month for convenience and to avoid late fees.

Paying Online Step-by-Step

Paying online is fast and easy with just a few clicks. Follow these steps:

1. Log into your Xoom Energy account and click on “Make a Payment.”

2. Enter your payment amount. You can pay the total due, make a partial payment, or pay a specific dollar amount.

3. Select payment method:

   • Credit/Debit Card – Visa, Mastercard, American Express, or Discover
   • Electronic Check – Provide checking account number and routing number

4. Enter your payment details and billing address.

5. Review payment details and click “Submit Payment.”

6. Your payment will process immediately and you’ll see a confirmation with the transaction ID.

Your account balance will update instantly with the payment amount. You’ll also get an email receipt for your records.

Payment History

To review past payments, go to “Billing & Usage” and click on “Payment History.” You can search payments by date range or transaction ID.

Details shown for each payment include:

• Date posted
• Amount
• Type – AutoPay, credit card, check, etc.
• Confirmation number
• Past due balance before and after payment

Monitoring your payment history is useful for budgeting, catching billing errors, and reconciling bank statements.

Avoid Late Fees

Xoom Energy bills are due around the same date each month, which is shown on your bill and online account. Payment is considered late after the due date.

Late payments incur a fee, which is currently $10 but can vary. Late fees apply even if it’s just 1 day past due.

Setting up AutoPay is the best way to avoid late fees. Otherwise, be sure to schedule payments several days before the due date to account for processing time.

Get Payment Help

If you’re struggling to pay your bill, Xoom Energy offers payment assistance:

• Payment arrangements – Set up a plan to pay your balance over multiple months.
• Extensions – Get a short grace period if you’ll miss the due date.
• Average Billing – Pay a monthly average to avoid seasonal spikes.
• Deferred Payment Plans – Delay payment if you meet low-income qualifications.

Contact customer support to discuss these options and avoid service disruption.

Paying your Xoom Energy bill swiftly each month using the online account helps you avoid unnecessary fees and penalties. With AutoPay set up or scheduling payments in advance, paying your bill can become a quick, painless process. Monitoring your charges and payment history regularly is also wise. Reach out for assistance if you ever have trouble paying on time. With online bill pay, staying current with Xoom Energy is simple and convenient.