Having to pay a medical bill can be confusing and stressful. Yale New Haven Health aims to simplify the billing and payment process across its hospital network This guide will walk through the key methods for paying your Yale New Haven Health hospital bill conveniently online, by phone, or in person.
Overview of Yale New Haven Health Bill Payment
Yale New Haven Health is an integrated health system with several hospitals across Connecticut, including Yale New Haven Hospital, Greenwich Hospital, Lawrence + Memorial Hospital and more Here’s some background on paying bills within this network
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Bills are issued by each individual hospital where you received care
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Various payment options are available, including online, phone, mail and in-person.
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Yale New Haven Health offers paperless billing through the MyChart patient portal.
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Financial assistance is available for those who qualify based on income criteria.
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Payment plans can be arranged if you cannot pay your full balance upfront.
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Customer service representatives can answer billing questions toll-free.
Now let’s go over the specific methods for paying your Yale New Haven Health hospital bill conveniently.
Pay Your Yale New Haven Health Bill Online
The fastest way to pay your Yale New Haven Health hospital bill is online through MyChart, the patient portal:
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Log into your MyChart account at www.mychart.ynhh.org.
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Select “Billing” from the menu.
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Choose the account you want to make a payment towards.
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Enter your payment amount and submit.
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Payment will be made instantly from your selected payment method.
You can also pay as a guest in MyChart without logging in. The online option is quick, easy and available anytime.
Pay Your Bill by Phone
To pay your Yale New Haven Health bill over the phone:
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Call the billing number on your printed statement.
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Have your account number, invoice amount, and payment details ready.
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Follow the automated prompts to make a payment.
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Note the confirmation number at the end for your records.
Paying by phone is convenient when you don’t have computer access or prefer talking to an automated system.
Pay In-Person at the Hospital
You can visit the patient financial services office at your Yale New Haven Health hospital to pay your bill in person:
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Bring your paper invoice or know your account number.
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Have your payment method ready, such as cash, check or credit/debit card.
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Go to the cashier’s desk or billing office during business hours.
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Get a receipt for your records.
Paying in person allows you to talk to a representative if needed and get same-day payment processing.
Pay by Mail with Check or Money Order
The traditional option for paying your Yale New Haven Health bill is mailing a check or money order:
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Detach and fill out the payment coupon from your printed statement.
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Make the check or money order payable to the hospital listed.
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Mail using the envelope provided at least 7 days before due date.
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Keep proof of mailing/confirmation of receipt.
While slower than electronic payments, the mail-in option works if you prefer paying by check.
Enroll in Autopay for Automatic Payments
For hands-free bill payment, enroll in autopay through MyChart:
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Login and go to the Billing section.
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Select “Autopay Enrollment.”
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Choose your payment method and date.
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Your bill will be paid automatically each month.
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Update your autopay details anytime needed.
Autopay saves you time and ensures your Yale New Haven Health bills are paid on time.
Financial Assistance for Yale New Haven Health Bills
If you are unable to pay your Yale New Haven Health hospital bill, financial assistance programs are available based on financial need:
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Uninsured and underinsured patients may qualify for free or discounted care.
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Eligibility is based on income, assets, family size and other factors.
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Applications are available on hospital websites or from billing offices.
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Supporting documents like pay stubs are required.
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Approval results in fully or partially forgiven balances.
Contact the billing office about applying for Yale New Haven Health financial assistance based on your specific situation. Payment plans are another option if you cannot pay the full balance upfront.
Handling medical bills properly is important for your financial health. Yale New Haven Health offers convenient online, phone, mail and in-person payment options. Contact their billing department with any questions about your account.
How to Contact Your MAP Coordinator
Call Specialty Pharmacy Services at YNHHS at 1-844-881-0043 (toll free) and ask to speak with your MAP coordinator. If you are calling after business hours, feel free to leave a voice message. All messages will remain confidential.
Specialty Pharmacy Services
1100 Sherman Avenue Hamden, CT 06514 24-hour pharmacist support: 1-844-881-0043 [email protected]
Monday – Friday 8:30 am – 6 pm Saturday 8:30 am – 5 pm Closed Sundays and holidays*
Apothecary and Wellness Center
YNHH Saint Raphael Campus 1450 Chapel St. New Haven, CT 06511 203-789-4076 Monday – Thursday 8 am – 8 pm Friday 8 am – 6:30 pm Saturday and Sunday 8 am – 2 pm Closed holidays**
The Apothecary and Wellness Center supports the Specialty Pharmacy Service; call for general medication questions, such as the status of your prescription or your co-payment amounts. You can pick up your medications at either location in person.
*Holidays (Specialty Pharmacy): In 2022, we are closed on the following holidays: Jan. 1, Jan. 17 (Dr. Martin Luther King Jr. Day), May 30 (Memorial Day), July 4 (Independence Day), Sept. 5 (Labor Day), Nov. 24 (Thanksgiving), Dec. 26 (Christmas Day observed)
** Holidays (Apothecary): In 2022, we are closed on the following holidays: Jan. 1, May 30 (Memorial Day), July 4 (Independence Day), Sept. 5 (Labor Day), Nov. 24 (Thanksgiving), Dec. 25 (Christmas Day). Reduced hours on Jan. 17 (Dr. Martin Luther King Jr. Day) – please call ahead for schedule.
Medication Assistance Program (MAP)
The Medication Assistance Program coordinators are experts at assisting with financial issues. They can:
- Determine if you qualify for assistance paying for your medications
- Find out if help is available from a pharmaceutical manufacturer or a foundation related to your condition
- Identify co-payment assistance programs and other reimbursement programs that can minimize your out-of-pocket expenses (applicability will vary by insurance)
Your MAP coordinator or specialty pharmacy liaison can help you arrange payment for your pharmacy copayment or deductible. You can make your payments by major credit card, debit card or electronic check. Please contact your MAP coordinator for more information on these options.
Yale New Haven Health. It Matters.
FAQ
What is the phone number for Yale New Haven billing?
Want to pay your bill? You can use a credit card (MasterCard, Visa, or Discover) by calling 203-436-8882 or going to our online pay portal.
Does Yale New Haven Health use Epic?
MyChart is a free “patient portal” within our Epic EMR system. With MyChart, you can securely access the Internet to view portions of your medical record. View test and lab results, renew prescriptions, send non-urgent medical advice questions to your doctor.
How do I email Yale billing?
If you have questions about your bill, please call our Central Billing Line at 1-800-826-9922 or email patient services@yale. edu.
Is Yale New Haven a good hospital to work for?
Yale New Haven Hospital has an employee rating of 3. Based on 747 reviews on Glassdoor, the company gets 5 out of 5 stars, which means that most employees have a good time working there.
Does Yale New Haven health offer paperless billing?
Yale New Haven Health offers paperless billing. If you are a MyChart user, you were automatically switched over to paperless billing in January 2023. If you are not on MyChart, you can sign up now. Use MyChart to make a payment on your account, or make a payment as a guest. Do you have questions about your bill?.
Does Yale New Haven health use a combined billing statement?
A combined billing statement is used for Yale New Haven Health hospitals and Northeast Medical Group services. This means that you will be billed for both the doctor and the use of the hospital and equipment on the same bill. What are the different adjustments under my visits on my monthly statement of account?.
How do I contact Yale New Haven health?
Please dial 9-1-1. Yale New Haven Health is happy to offer simpler billing through our MyChart patient portal. No more paper bills! You can also opt out of paperless bill if you prefer to receive statements by mail.
Does Yale New Haven health system accept health insurance?
Many of the Northeast’s largest managed care and government health insurance plans cover care at Yale New Haven Health System hospitals. We have more information. Check our Frequently Asked Questions and take a step through the billing process. Was this page helpful?.
What payment methods does Yale Health accept?
You can call 203-436-8882 or use our online pay portal to pay with a credit card (Mastercard, Visa, or Discover). Please have your invoice available when you access the portal. Yale Health does not use MyChart for billing nor receiving payments.
Who pays the balance of a Yale New Haven health account?
The guarantor is the person or entity responsible for paying the balance of an account. Why do I have to sign up every time I go to a Yale New Haven Health location? Our computer system stores the information we get from patient registration.
