Paying your water bill to The York Water Company is easy and convenient with several options to choose from. As a customer of York Water, you can pay your bill online, by phone, by mail, or in person. Read on to learn the step-by-step process for each payment method.
Paying Online
Paying your York Water bill online is the quickest and most convenient way to pay Here are the steps
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Visit the York Water website. Go to www.yorkwater.com and click on “Pay My Bill” at the top of the page. This will take you to the payment portal.
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Log in or register. If it’s your first time paying online you’ll need to register and create an account. This only takes a minute. Once registered, you can log in anytime to pay your bill.
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Enter payment info. Select whether you want to make a one-time payment or set up recurring payments. Enter your payment amount, then enter your credit card or bank account information.
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Confirm payment. Double check that all the information is correct before submitting. You’ll get a confirmation message once your payment goes through.
Paying online allows you to go paperless with e-billing, store payment methods for faster checkout, and schedule automatic payments. It’s the best option if you want to save time and manage your account online.
Paying by Phone
You can easily pay your York Water bill over the phone using the automated payment system. Follow these steps:
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Call the toll-free number. Dial 1-866-665-9578. This is York Water’s automated payment line.
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Enter your account number. Use the phone keypad to enter your 10-digit York Water account number. This will pull up your account.
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Follow voice prompts. Listen to the voice prompts and use your phone keypad to enter your payment amount and other information as instructed.
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Confirm payment. The system will confirm and process your payment. Make sure to jot down your confirmation number.
Paying by phone is quick, taking only a few minutes. It’s a convenient option if you prefer talking to an automated system over paying online.
Paying by Mail
To pay your water bill by mail, follow these simple steps:
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Insert payment stub. Take the payment stub from the bottom of your latest bill and insert it into the envelope. This has your account number which ensures your payment gets applied correctly.
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Write check for amount due. Make your check or money order payable to York Water Company for the total amount due. Include your account number on the check if it’s not already pre-printed.
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Mail to payment center. Address your envelope to:
The York Water Company
PO Box 3009
Lancaster, PA 17604-3009 -
Mail by due date. Put your envelope in the mail at least 7-10 days before the due date on your bill to ensure it arrives on time. Late payments may incur a penalty.
Mailing your payment takes a little extra time but lets you pay the traditional way with check or money order. Just be sure to pay attention to mailing deadlines to avoid late fees.
Paying In Person
You can also pay your York Water bill in person at the company’s customer service office:
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Visit customer service office. Go to 130 East Market Street, York, PA 17401. Their lobby hours are Monday-Friday from 8:30am to 5:00pm.
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Present bill. Bring your latest bill with you so they can easily pull up your account and accept payment.
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Pay with cash, check, or money order. You can pay with cash, personal check, money order, or cashier’s check. Credit card payments are not accepted in person.
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Get receipt. Make sure to get a receipt as proof of your payment.
Paying in person requires taking a trip to their office during business hours. But it allows you to pay with cash and get same-day payment processing.
Manage Your Account Online
After paying your bill the first time on York Water’s website, consider creating an online customer account. This allows you to:
- View bill history and payment history
- Sign up for paperless e-billing
- Store payment methods for faster checkout
- Set up automatic payments
- Receive bill reminders and payment confirmations
- Monitor water usage
Having an online account makes managing your York Water bill payments quick, easy, and efficient. Sign up anytime after making your first online payment.
Paying your water bill with York Water Company is simple with online, phone, mail, and in-person options. Choose the payment method that works best for your needs and schedule. And be sure to pay your bill by the due date to avoid any late fees or service disruptions. Contact York Water customer service if you have any other questions about your account or payment options.
Start or stop service.
You can easily apply to or start or stop water and wastewater service online.
Learn about wastewater service.
Wastewater is the water that flows down the drain and into a sewer system. We operate wastewater treatment plants and wastewater collection systems in four counties.
York Water Company offering grants to people unable to pay due to the coronavirus pandemic
How much does the York water company charge for wastewater billing?
The York Water Company handles wastewater service billing and payments for Spring Garden Township. When you pay your bill by debit or credit card, there is a $3. 25 convenience fee per $500. 00 maximum payment amount. When you pay by recurring ACH/eCheck, there is a $0. 75 convenience fee.
How do I pay my York water bill?
Pay your bill and enroll in time-saving services. No matter if you get your water from York Water or the city, the following ways let you pay your bill: In a hurry? Make a quick payment without signing into the customer portal. Use our toll-free automated payment system.
What services does the York Water Company provide?
Several municipalities contract with The York Water Company for billing services. Services include wastewater, also known as sewer, and refuse services. See the following municipal services for special billing information and convenience fees. The York Water Company currently handles billing and payments for City of York refuse service customers.
Who handles billing & payments for city of York refuse service customers?
The York Water Company currently handles billing and payments for City of York refuse service customers. But as of January 1, 2025, The York Water Company will no longer be in charge of billing City of York refuse customers.
When does York water stop billing for refuse customers?
But as of January 1, 2025, The York Water Company will no longer be in charge of billing City of York refuse customers. York Water will take payments until January 31, 2025. After that date, all payments will go to the York City Public Works Department.
Why should you choose York Water Company?
The York Water Company provides our customers with safe, dependable, high-quality water and wastewater services. Learn more about our commitment to water quality. We are an active member of the communities we serve. We sponsor, volunteer, and give back in so many ways.
