The Youngstown Water Department now lets you pay your water bill online, which makes it a lot easier. As a water customer in Youngstown, you can now see and pay your bill online. You don’t have to mail a check or go to the water department office in person. Read on to find out all about the easy ways you can pay the Youngstown Water Department online.
Overview of Online Bill Pay
The Youngstown Water Department now offers several different online bill pay options for customers, including:
- One-time credit/debit card payments
- AutoPay – automatic payments from a bank account
- Online account management
By taking advantage of these online payment options Youngstown water customers can easily pay their water bill from the comfort of their own home. No more writing and mailing checks or driving downtown to drop off payments. Online bill pay makes it simple and convenient to pay your water bill.
Benefits of Paying Online
Paying your Youngstown water bill online offers many great benefits:
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Convenience – Pay anytime, anywhere with an internet connection. No need to mail in payments or visit the water department office.
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Speed: When you pay online, the money goes straight into your account, so your payment is processed right away.
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Security – Payment transactions are secure and protected.
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Control – Manage your water account fully online by viewing bills, checking usage, updating account information, and more.
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Organization – Set up automatic recurring payments so your water bill is always paid on time.
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Accessibility: The payment portal works well on phones and tablets, so you can pay there too.
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Cost Savings – Avoid late fees by paying on time. You can save money on postage and gas by paying your bills online instead of going to the water department.
It’s easy to see why paying your water bill online is highly beneficial for Youngstown residents.
Step-by-Step Guide to Paying Online
Paying your water bill through the Youngstown Water Department website is simple and straightforward. Just follow these steps:
One-Time Payment
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Select “Pay Online”
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Enter your water account number and last name
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Choose “Make a One Time Payment”
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Enter your credit/debit card details and payment amount
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Verify payment details and select “Process Payment”
AutoPay Setup
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Select “Pay Online”
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Enter your water account number and last name
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Choose “AutoPay”
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Enter bank account information
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Agree to terms and select “Complete AutoPay Enrollment”
That’s all there is to it! Your water bill payments will now be automatically deducted from your bank account on the due date going forward.
Account Management
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Select “Pay Online”
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Enter your water account number and last name
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Explore the available options for:
- Viewing/printing bills
- Checking usage history
- Updating account information
- Going paperless
- And more!
Manage all aspects of your water account fully online.
Payment Confirmations and Receipts
When you pay your water bill online, you’ll receive an immediate email confirmation with your payment details and a receipt number. You can also access payment receipts anytime by logging into your online account.
Print or save these receipts for your records. They contain important payment info including:
- Date/time of transaction
- Account number
- Payment amount
- Confirmation number
Having a receipt provides proof of payment in case any issues arise with your account.
Security and Privacy
The Youngstown Water Department takes security and privacy very seriously when it comes to online payments. The website utilizes secure encryption technology to protect your personal account information and payment details.
Rest assured all of your data is safe, secure, and will never be shared when paying online.
Accessibility for All Customers
The online payment system is designed to be user-friendly and accessible for all Youngstown Water customers, including:
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Mobile/Tablet Access – Responsive design makes the payment portal accessible on smartphones and tablets. Manage your account on-the-go.
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Multi-Language – Portal available in English and Spanish to accommodate all customers.
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Assisted Payments – Customer service agents can take payments over the phone for those needing help.
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Clear Instructions – Simple step-by-step guidance makes the process easy to follow.
Convenience and accessibility are the top priorities. Paying online is open to all customers with any payment needs.
Avoid Late Fees and Service Disruption
One of the biggest perks of paying your water bill online is avoiding late fees and potential service disruptions. When you miss a payment, you’ll incur a late fee and run the risk of having your water turned off.
By paying online, you can make sure your payment is always received on time before the due date. AutoPay takes the guesswork out of paying bills by automatically scheduling payments for you.
Save yourself money and headaches by leveraging the online payment options to pay your Youngstown water bill on time, every time.
Ongoing Website Improvements
The Youngstown Water Department continuously enhances the online bill pay website for an optimal user experience. Some recent upgrades include:
- Simplified navigation and site architecture
- Improved instructions for first-time users
- Enhanced account management features
- ADA compliance for accessibility
- Updated security protocols
More improvements are planned, such as expanded language support and a revamped mobile design. The website evolves over time based on user feedback and emerging best practices.
Customer Service Still Available
While online payments provide a convenient self-service option, the Water Department still offers full customer service to assist anyone needing help over the phone during business hours at 330-742-8749.
Friendly customer service agents are happy to:
- Answer payment questions
- Take payments over the phone
- Help set up online accounts
- Troubleshoot any payment issues
So online or phone, the Water Department has you covered for all your payment needs!
Paying your water bill online with the Youngstown Water Department is the ideal option for all customers looking for convenience and ease. Avoid the hassle of mailing payments or visiting the Water Department office by taking advantage of the speedy, secure online payment system available 24/7. Manage every aspect of your water account fully on the user-friendly website interface. With online bill pay, paying your water bill has never been simpler!
Sewer Charge Reduction Request
If you experience a large water consumption event and have reason to believe that it should be eligible for a sewer charge reduction, fill out and submit the following form:
Requests are subject to approval of the Youngstown Waste Water Department and are not guaranteed to be accepted.
Ohio Meter Tampering Law
Section 4933.19(c) of the Ohio Revised Code says that the Youngstown Water Department has to tell customers about the Ohio Meter Tampering Law every year. Although most customers would never tamper with meters or service equipment, the Ohio Legislature enacted a meter tampering law to set penalties for the few whom are dishonest. The Ohio Meter Tampering Law says that tampering is when someone messes with, damages, or gets around a meter or service equipment to change the reading on the meter to show less water use. Under the law, proof of tampering or reconnecting a water meter is considered sufficient evidence that the customer caused the tampering or reconnected the meter.
Violators of the law may be sentenced to a maximum of five years in jail, and/or fined up to $2,500. 00. In addition, violators must pay for the value of the water used and the cost of repairs or replacement of equipment.
You may obtain a hearing by submitting an online Dispute Your Bill form (see below) or in writing:
Youngstown Water Department Attn: Collection Supervisor 26 South Phelps Street Youngstown, OH 44503
You will then be notified of the time and place of the hearing. You have the right to inspect all Youngstown Water Department records regarding your account prior to your hearing. A hearing may not be requested for the sole purpose of preventing the disconnection of water service.
You may be represented by an attorney and you may present your own evidence if you so choose. Your water service will not be disconnected for the disputed amount while the hearing is pending. However, you MUST remain current on subsequent billings or you will be subject to collection action up to and including disconnection of service. The hearing officer will make a final decision and send it to you in writing after the hearing. The decision of the hearing officer shall be binding upon all parties.
Youngstown water department resumes utility collections
FAQ
What is the phone number for Youngstown water bill payment?
Pay by Phone Make a one-time payment on your Credit or Debit Card. Call (330) 742-8749 – Option 8 (Spanish language available).
Where does Youngstown water come from?
The City receives all of its water from the Mahoning Valley Sanitary District. The primary source of water supply is the Meander Creek Reservoir.
Why is Youngstown’s sewer bill so high?
The city raised sewer rates by 259% since 2001 to pay for the wastewater upgrades as part of a federal consent decree. In 2002, the federal EPA told the city it needed to do work worth $310 million. In 2014, the amount was negotiated down to $160 million, with the idea that the work would be done in 20 years.
How do I pay my Youngstown Water Department Bill?
Doxo lets you pay your bills safely, but it’s not connected to or backed by the Youngstown Water Department. Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account. All-In-One Bill Pay with doxo. Pay for free with Linked Bank Account. Fees may apply for other payment methods.
What does Youngstown Water Department do?
Youngstown Water Department reliably supplies drinking water and wastewater services to Youngstown, Ohio, aiming to secure customers’ well-being and environmental protection through responsible water resources management. Common questions, curated and answered by doxo, about paying Youngstown Water Department bills.
How do I register a youngstownwater account?
Go to www. invoicecloud. com/youngstownwater to register. Customers on the Payment Plan can’t have automatic deductions made. Call (330) 742-8749 and press Option 8. The phone line is also available in Spanish. Have your Account Number and Service Address (House Number only) available. Follow the automated attendant prompts.
What happens if I violate a water law in Youngstown?
In addition, violators must pay for the value of the water used and the cost of repairs or replacement of equipment. You will then be notified of the time and place of the hearing. You have the right to inspect all Youngstown Water Department records regarding your account prior to your hearing.
Where does Youngstown get its water?
The City receives all of its water from the Mahoning Valley Sanitary District. The primary source of water supply is the Meander Creek Reservoir. The Youngstown Water Department has been engaged with the Meter Change-Out Project since June 2015.
