Paying your water bill to the Youngstown Water Department is an important responsibility as a resident. Having continuous access to clean, safe water is something we often take for granted, but requires infrastructure, maintenance, and staffing to deliver to our homes and businesses By understanding the various payment options available, you can easily pay your water bill on time each month
There are several convenient ways to pay your water bill to the Youngstown Water Department. These include online payments, paying by phone, paying by mail, auto-pay, and paying in person I’ll provide an overview of each of these methods below
Paying Online
The easiest way to pay your water bill is online through the Youngstown Water Department website. To pay online, go to www.youngstownohio.gov/water_payment and click on “Pay Online.”
You’ll need to have your account number and last name handy as they appear on your bill in order to set up an online account. Once registered, you can make one-time payments, set up auto-pay, view and print bills, see payment history, and more.
Online payments can be made directly from your bank account or with a credit or debit card. This allows you to securely pay your bill from home in just a few clicks, without having to mail in checks or visit the office.
Paying by Phone
You can pay your Youngstown water bill online, or you can call (330) 742-8749, Option 8 and pay over the phone. Through the automated phone system, you can also get service in Spanish.
To pay by phone, you’ll need your account number and service address ready. Simply call the number, follow the prompts to make a payment by credit/debit card, and enter the required information. The automated system will guide you through the entire process.
This is a great option if you prefer speaking to a system rather than paying online, or need to make a last minute payment before the due date.
Paying by Mail
If you prefer to mail in your payment the old fashioned way, that option is available too. To pay by mail, simply send your check or money order to:
Youngstown Water Department
P.O. Box 94612
Cleveland, OH 44101-4612
Be sure to sign and date your check, include your account number in the memo line, and mail it early enough to arrive on time. Do not use staples or tape that could jam equipment and delay processing.
Even though it’s not as easy as using a credit card, mailing your payment guarantees that the Youngstown Water Department gets it. Just make sure to allow 7-10 days for delivery.
Setting Up Auto-Pay
You can make it easier to pay your water bill by setting up auto-pay on the Youngstown Water Department website.
When you set up auto-pay, your payment is taken out of your bank account or credit card on the due date of each month. This keeps you from having to pay late fees and keeps your water service going.
To enroll, login to your account on the water department website and click on AutoPay. Select your preferred payment method and authorize the automatic monthly payments. It’s that easy!
Paying In Person
You can also pay your water bill in person at the Youngstown Water Department office located at 26 South Phelps Street, Youngstown, OH.
The customer service lobby is open Monday-Friday, 9am-3pm for in-person payments and assistance. You can pay by cash, check, money order, or credit card when you visit the office.
Just make sure to bring your water bill or account number. Paying in person gives you the ability to talk to a customer service rep and get immediate help if you have any account issues.
Avoid Late Fees and Disconnection
The most important thing is paying your Youngstown water bill by the due date each month. Late payments will incur additional fees and could eventually lead to service disconnection if left unpaid for long periods.
Get in the habit of paying as soon as you receive your bill, or enroll in auto-pay to have it paid automatically. And if you’re having trouble paying on time, contact the water department right away to discuss payment plan options before the account becomes delinquent.
No one wants to deal with late fees or service interruptions. Pay online, by phone, mail, auto-pay, or in-person before the due date to keep your account in good standing.
Review Billing and Payment Activity Online
An advantage to paying your bill online through the Youngstown Water Department website is the ability to monitor your account activity.
Once registered, you can view current and past billing statements going back several months or longer. This lets you verify charges and check your payment history 24/7.
You’ll also receive emailed payment confirmations when using the online system or auto-pay, giving you records of bill payment activity.
Reviewing your billing and payment history periodically is a smart way to ensure the amounts are accurate and payments have been received as expected. Online account access makes this easy to do anytime.
Set Up Account Access for Renters or Family
If you’re a landlord or just want to allow another person to access the account, you can set them up with online account access as well.
To authorize another person, just login and specify the level of access under the “Manage Users” section. You can give them the ability to make one-time payments, view billing history, set up auto-pay, receive bill notifications and more.
Granting account access helps tenants stay on top of making payments on time. Or allow a family member to help monitor the account and make payments when needed.
Receive Alerts for Due Dates and Payment Confirmations
The online account system also allows you to set up email or text alerts related to billing due dates and payment status.
You can opt into receiving notifications when your bill is ready and the due date is approaching. Payment receipt confirmations can also be emailed or texted immediately after online payments.
These alerts help prevent forgetting about due dates or missing payments. You can even get daily or weekly balance reminders as the due date gets closer.
Simply log into your account and visit the notifications section to set up the alerts and reminders you want to receive.
Check for Leaks to Avoid High Bills
If your water usage and bill seem excessively high, this could indicate that you have a leak somewhere on your property. Catching and repairing leaks quickly can help avoid inflated water charges.
Some signs of a water leak include higher than normal usage on your bill, wet spots in your home or yard, running toilets that don’t stop, and musty odors from excess moisture.
Check faucets, shower heads, toilets, sprinklers, pipes, and crawl spaces for any signs of water leaks. Catching them early helps save water and keep your monthly bills reasonable.
Dispute Billing Errors Quickly
If you believe your water bill contains an error or incorrect charge, it’s important to contact the Youngstown Water Department right away to dispute it. This increases the chances of getting billing mistakes corrected.
Provide information on what you believe the billing error is and why. Department staff can investigate unusual usage and make any adjustments as needed. But the sooner you inquire, the better.
Billing disputes must be made within a few months of the statement date to be considered. Don’t delay addressing any bill inaccuracies or you may lose the opportunity to have them corrected.
Moving? Notify Us to Close Your Account
If you’re moving to a new home and need to close out your water account, be sure to notify the Youngstown Water Department right away. This prevents continued billing at your old address if the new resident doesn’t transfer service immediately.
Contact the department to provide your move out date and forwarding address. Be prepared to settle up any final charges to close the account in good standing.
Taking care of this ensures a smooth transition for shutting off service at your old place and opening your new water account when you move.
Sewer Charge Reduction Request
If you experience a large water consumption event and have reason to believe that it should be eligible for a sewer charge reduction, fill out and submit the following form:
Requests are subject to approval of the Youngstown Waste Water Department and are not guaranteed to be accepted.
Sewer Deduct Meter Request
If you have an ongoing system for using water that doesn’t drain into the City sewer system (e.g. g. garden or lawn irrigation system), you may request a separate meter, without sewer fees, for that application. Refer to the form below:
Requests are subject to approval of the Youngstown Public Works Department and are not guaranteed to be accepted.
Youngstown mayor wants to use federal money to pay back water dept. for misspent funds
FAQ
Where does Youngstown, Ohio get its water?
The City receives all of its water from the Mahoning Valley Sanitary District. The primary source of water supply is the Meander Creek Reservoir.
What makes Youngstown, Ohio famous?
It was an early industrial city of the late 19th and early 20th centuries and became known as a center of steel production. With the movement of jobs offshore as the steel industry in the United States fell into decline in the 1970s, the city became exemplary of the Rust Belt.
How do I pay my water bill in Texas?
Pay Online It takes 2 minutes to fill out and you just need your account number and pin number to set up. Enjoy the convenience of paying your bill online. Available 24/7, Texas Water Utilities’ online bill pay system is safe, secure, and free. Payments typically post to customer accounts within 1 hour.
How do I pay my Youngstown Water Department Bill?
doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Youngstown Water Department. Credit or debit cards from Visa, MasterCard, or Discover can be used to pay. You can also use Apple Pay or your bank account. All-In-One Bill Pay with doxo. Pay for free with Linked Bank Account. Fees may apply for other payment methods.
How do I create an eSuite Youngstown Water Department account?
eSuite Youngstown Water Department Account Management Confirm account Provide the following information to create an account. * Account Number Including any dashes (ie. 002923-001) * Last Name Your full last name © 2023 City of Youngstown.
What does Youngstown Water Department do?
Youngstown Water Department reliably supplies drinking water and wastewater services to Youngstown, Ohio, aiming to secure customers’ well-being and environmental protection through responsible water resources management. Common questions, curated and answered by doxo, about paying Youngstown Water Department bills.
How do I register a youngstownwater account?
Go to www. invoicecloud. com/youngstownwater to register. (Automatic deductions not available for customers currently on Payment Plan) Call (330) 742-8749 – Option 8 (Spanish language available). Have your Account Number and Service Address (House Number only) available. Follow the automated attendant prompts.
What happens if I violate a water law in Youngstown?
In addition, violators must pay for the value of the water used and the cost of repairs or replacement of equipment. You will then be notified of the time and place of the hearing. You have the right to inspect all Youngstown Water Department records regarding your account prior to your hearing.
How do I pay my Cleveland water water bill online?
Thank you for using Cleveland Water’s online EZ-Pay system. This service allows you to make a one-time payment by credit or debit card, or a bank account. For additional access to your water account and more payment options, consider creating an account at my. clevelandwater. com. Where is my account number?.
