A Guide to Paying Your Yucaipa Valley Water District Bill

The Yucaipa Valley Water District (YVWD) provides water and sewer services to over 20,000 customers in Yucaipa, California. As a customer, you likely receive a monthly or bi-monthly utility bill from YVWD. Paying your water bill on time ensures continuous services without disruption. This comprehensive guide will overview the payment options available and provide instructions for paying your YVWD bill online, by phone, or in person.

Overview of Yucaipa Valley Water District Payment Options

YVWD offers customers multiple ways to pay water and sewer bills including

• Pay online through the customer portal
• Pay by phone using the automated system or a representative
• Pay by mail by sending a check or money order
• Pay in person at the YVWD office or authorized payment locations
• Set up automatic payments through the online bill pay system

Below we will explore the benefits of online/automatic payments and provide step-by-step instructions to pay your YVWD bill through the online portal or by phone.

Benefits of Paying Your YVWD Bill Online

Paying online through the YVWD customer portal offers several advantages over paying by mail or in person:

• It’s fast and convenient – Pay in minutes any time of day without leaving home.

• Avoid late fees – Online payments post instantly, so you can pay up to your due date.

• Payment history – View past bills and payment dates all in one place.

• Paperless billing – Go green by opting out of mailed paper bills.

• Automatic payments – Set up recurring payments from your credit card or bank account.

• Account management – Update account information, view usage data, and more.

Let’s look at how easy YVWD makes it to pay your bill online.

Paying Your YVWD Bill Through the Online Portal

YVWD customers can pay their water and sewer bill online through the billing and account portal. Follow these simple steps:

1. Go to www.yvwd.us and click on “Account Access” at the top right.

2. On the portal login page, enter your account number and PIN code. Click Log In.

3. From the main menu, select “Pay Bill”. Review amount due and due date.

4. Choose a payment amount and select your payment method. Click Continue.

5. Enter your card or banking details. Verify information is correct.

6. Submit payment and receive a confirmation number.

Through the online portal you can also view payment history, update account information, and sign up for paperless billing. It’s the fastest and most convenient way to pay your YVWD water bill.

Paying Your YVWD Bill by Phone

In addition to the online portal, YVWD customers can pay their water and sewer bill over the phone in just minutes.

To make an automated phone payment:

1. Call YVWD at 909-797-5117.

2. Select the “Pay By Phone�� option from the menu.

3. Follow voice prompts to enter your 10-digit account number.

4. Confirm your balance and press 1 to make a payment.

5. Select your payment amount and preferred payment method.

6. Enter your credit/debit card details using the automated system.

The phone payment system is available 24/7 and gives you the flexibility to pay your bill without logging into your account.

Setting Up Automatic Bill Payments

For maximum convenience, YVWD customers can enroll in automatic payments through the online billing portal. With auto-pay set up, your water/sewer bill will be paid automatically each billing cycle.

To begin automatic bill pay with YVWD:

1. Log into your online account portal.

2. Under “My Profile”, select the “Auto Pay” section.

3. Enter your credit/debit card or bank account information.

4. Review date and confirm your enrollment.

Once active, you don’t have to worry about missing a payment again. Your bill will be paid on time, every time.

Paying Your YVWD Bill by Mail

If you prefer to mail in your payment the old-fashioned way, here are the steps:

1. Review your paper bill and detach the payment stub from the bottom.

2. Write your check or money order payable to Yucaipa Valley Water District.

3. Mail using the envelope provided well before the due date.

Note that mailed payments require 7-10 days for processing to avoid late fees. Paying online is faster and guarantees on-time delivery.

Paying in Person

You can also pay your YVWD water/sewer bill at an authorized payment location or by visiting the YVWD office:

• Yucaipa Valley Water District office – 12770 Second St, Yucaipa, CA

• Places like most banks, grocery stores, and check cashing locations

Ask about fees for in-person payments before submitting your bill payment.

Avoid Service Disruption – Pay on Time

It’s critical to pay your YVWD utility bill by the due date each month. Late payments can result in:

• Late payment fees
• Disconnection of water/sewer service
• Restoration fees to resume service
• Negative impacts to your credit

Pay online or enroll in autopay to avoid these consequences. Online payments process immediately, so you can pay up until your due date.

Paying your YVWD water and sewer bill is fast and easy through the online customer portal, by phone, or automatic monthly payments. Utilize the convenient online options to view your balance, receive reminders, go paperless, and pay on time without fail.

Take control of your account and avoid late fees by signing up for YVWD online bill pay today. With just a few clicks, you can manage your bill and ensure your services stay active month after month.