In this post, our goal is to help your hiring teams start asking the right questions so you can properly assess the candidate and prevent any potentially costly mishires. Once you develop an understanding of the importance of the competency based interview method, it’s time to start creating questions. The first step is to list out core competencies that align with your company, as well as the qualities of prospects applying for the open role within your organization. By listing out some of these competencies, you can help ensure you’re asking the right questions to staff your company with the best employees.
TOP 7 INTERPERSONAL SKILLS Interview Questions & Answers!
What to Focus on in Your Response
Before reviewing the questions you’re likely to be asked, write down all your hard skills (e.g., web design, accounting, typing) and soft skills (e.g., problem-solving, creativity, communication). Of that list, select up to five that you can confidently discuss in detail and apply to the specific role.
Take it a step further by choosing a brief—but memorable—story that showcases each one of your strengths. Stories that show off multiple strengths are also a great idea!
Make sure you research both the job description and the organization ahead of time. That way, youll be able to pin down which hard and soft strengths are most likely to be valued by the company and are important within the role. For instance, some companies may prioritize candidates that are strong self-starters, whereas others may value teamwork above all else.
Youll have a considerable advantage over other candidates if your answers show a complete understanding of the role.
Consider focusing on the following soft skills that employers look for:
2. Describe a time when you had to persuade a coworker or manager
During your career, you may need to explain your opinion or suggestion to a team member or customer. Your answer should show employers that you have excellent communication skills. Try to form a thorough response that demonstrates your ability to listen actively, form a solution and convince others of your suggestion.
Example: “I once worked as a coordinator for an event planning team. My main duties included regular communication with coworkers and clients. There was a disagreement between a customer and my manager over when an event should start. Through multiple conversations, both in-person and over the phone, I was able to persuade them that we could find a shared solution based on their schedules. After a conference call, we found a time that worked for both my company and the client.”
3. What is your biggest career achievement so far?
Completing a long-term career goal requires extensive planning, time management and dedication, which many employers value. A compelling answer can also display your determination and ambitions. When constructing your answer, choose a goal in which you can detail the steps you took to be successful, including any setbacks you had to overcome.
Example: “By the end of my sophomore year in college, I was determined to find an editorial assistant position with a top publisher. Since it’s a competitive field, I knew I had to find a way to distinguish myself from other candidates. To gain more skills and experience, I interned at two publishing companies during my summer breaks and took as many relevant classes as possible. I also met with the English department’s career counselor several times to plan my class and internship schedule. She helped me make valuable connections in the publishing field.
At the end of my senior year, a publishing company offered me a position as a customer service representative. Though I was initially disappointed, I realized it was a great opportunity to learn more about the business and improve my customer service skills. I accepted the job, and after a year of dedication, the organization promoted me to an editorial assistant position.”
