texas roadhouse host interview questions

We analyzed 441 interview reviews for Texas Roadhouse from various job sites, social network groups and forums.

Here are the most frequent job interview questions asked by HR managers during initial phone or onsite interviews. This list does not include technical or factual questions.

Texas Roadhouse Interview – Hostess

Interviews for Top Jobs at Texas Roadhouse

Host Interview

Host Interview

Host Interview

Texas Roadhouse Server Interview Video

Video Transcript

Interviewer:Please describe your job title and primary duties?
Texas Roadhouse Server:Oh, so I kind of went through the ranks a little bit. I started off as a busboy. I was there for a couple months, worked my way up to host, and then I ultimately became a server. Being a server there, it’s pretty self explanatory. You’re in charge of taking care of the tables, you take their orders, you bring them food, you bring them the drinks. You always check on them throughout their meal while they’re there, and kind of make sure they’re all taken care of.

Interviewer:What was the work environment like?
Texas Roadhouse Server:All in all, it was a pretty enjoyable work environment because being a senior in high school at the time, I had a lot of my buddies who were looking for jobs too, and they ended up applying for kind of the same positions I did. Some of them were hosts, I had a couple of them that were busboys, so I was really just surrounded by a lot of my friends most of the times, so it made for a pretty fun work environment, but we also at the same time kind of had to stay serious because it was a job, so we had to make sure that we got our job done, but with the management and everything, they were kind of really understanding that we’re all high school students, so we kind of aren’t fully as professional as we should be yet, so they were kind of lenient when it came to that.

Interviewer:What was your favorite part about working there?
Texas Roadhouse Server:Oh my favorite, the tip money. So being a server you only made a wage of 2.35 an hour, which was after taxes you got maybe 10 bucks a paycheck every week, but when it came down to the tip money, it really depended on how good you were at the job. If you had really good customer service, and you were great at talking and taking care of people, you would typically get higher tips, and you get to walk out with those at the end of the night. So rather than having to wait week to week on a paycheck, I could go in for four hours, pick up a shift and maybe walk out with 50 60 bucks at the end of it. So it was really nice and convenient being able to walk out with my money that night.

Interviewer:Please describe the application and interview process.
Texas Roadhouse Server:Oh you see that was the a big thing I kind of didn’t like about it. They had a confusing kind of application process. You had to go to their website and kind of navigate through there, and I’ve always been kind of a paper application person, but it wasn’t too hard getting to the actual application on their website, but once you did that you had to fill out this information, you had to have all your taxes and everything that you had to get handled. So it was just a little bit confusing, and then once you got the application and everything actually turned in with all your tax forms, you had to go to an orientation, which is when you could kind of just go in for an hour, they show you where everything is, then after your orientation, you have to have your second interview.
Your first interview is before orientation of course, but after orientation, you had your second interview with the owner of the store to make sure they were comfortable, that you knew everything, and that you were going to be a good fit. So after the second interview, you kind of got started. One thing I really didn’t like is being a server, it’s really self explanatory. You kind of take care of the tables, you got to know the menu. They made you do seven days of training, which is where you shadow and follow around another server who already works there, and you basically do their job for them, but they get the tip money, and you make minimum wage while you’re working with them. So I really didn’t like the length, the duration, seven days of training. I didn’t really agree with that because I was kinda making someone else’s money for them, but other than that it wasn’t too bad if you were ready to put up with it.

Interviewer:What questions did the interviewer ask during the job interview?
Texas Roadhouse Server:They were interested with your schooling. They were really kind of caught up in making sure you had all your other bases covered, you were good in school, your home life was are all okay. I kind of liked that they were making sure you’re good all around, not just at work. Besides that, they kind of asked about your past employment, if you had any experience in food before, which kind of worked out for me because I had worked at Burger King and McDonald’s. It’s not the same as a restaurant, but I kind of was used to that employee customer the conversation that kind of goes with that, trying to make small talk and kind of make them feel like they were taken better care of. So it was kind of nice having a past experience working in food with customer service.

Interviewer:How were you notified that you received the job?
Texas Roadhouse Server:Well, after I turned in my application, I was kind of proactive with it, and I called in the next day and kind of asked if they had a chance to review it. After that, they had set days. I think they reviewed applications Monday, Tuesday, Wednesday, so if you turn in an application on Thursday, you’d have to wait until the following Monday for them to actually review it, and go ahead and give you a call back. Once they give you a call back, it was kind of up to you when you were available, or when you were free, they would call you in for the first interview. After you kind of went through that process, they’d say, “Okay, well”, say you had your interview on a Monday, they would say, “Well can you come in Wednesday or Thursday for orientation?” If you were available, once you would go through the orientation they’d be like, “All right, well you just have one more second interview. What kind of day works for you?”
So, I mean if you had a week open, and you could just go like go Monday and then go back Wednesday and then go back for your second interview on Friday, you could really start within a week. If you were a busy person, they were kind of understanding with that.

Interviewer:What set you apart from other candidates?
Texas Roadhouse Server:I think what set me apart from other candidates is just I’ve always been a well rounded people person. I could sit down with someone and talk to them about any given topic for hours, and just kind of give my point of view on it, that and I’m a really genuine person. Some people especially when you go out to eat and get like a server, you can kind of tell if they’re in a bad mood, or kind of how their day is going, or if they’re kind of being fake nice to you. I’m really good at, no matter what, if I’m having a bad day, or if something’s kind of off, I’m always really genuine, and I like to make sure that the customer has a good experience because that in return gives me a better tip at the end of their meal, and then the chances of them coming back in are going to be greater, so we get more people coming in, some more tables I get to serve. So it all kind of affects your wage in the end.
So you kind of got to be involved and kind of invested.

Interviewer:What other advice would you give to job seeker looking to gain employment?
Texas Roadhouse Server:It’s definitely not going to be for most people, especially dealing with some of the worst customers. No matter what you do, there are always going to be rude with you. You just kinda have to suck it up, keep a smile on your face, and kind of deal with their kind of crap that they’re giving you. Another thing you’re going to have to end up putting up with and be okay with because you could give someone the best possible service anyone’s ever given them, their meals could be perfect, they can never need a refill, you always keep bringing them full of drinks, but they still won’t tip you. It’s happened to me multiple times where you’ll get $100 check and they’ll give you a zero.
So yeah. Yeah. It’s happened a couple of times. So you definitely have to be understanding that your wage and how much money you make isn’t set in stone. So it could vary from week to week and day to day how much you make, so just got to be prepared for that.

Please note that this company has no affiliation with worknearyou.net, therefore we cannot guarantee specific questions asked on the interview.

16 frequent non-technical questions at Texas Roadhouse :

According to our research, hiring managers at Texas Roadhouse ask soft skills interview questions 2.0x more than at other companies.

1 . Tell me about yourselftop question

This question may sound vague, but it actually requires a matter of fact, concise and relevant answer. Here’s how you can approach it.

You can also end with a question like:

“Do you know what the current needs in the company/department are, where my skills and experience can help?”

That can help you learn more about the company and the job, turn the “interrogation” into a conversation and will allow you to relax some tension.

Read our blog post to learn more about how to answer this question.

This question is asked 34% more frequently at Texas Roadhouse than at other companies.

Take a quick quiz and check if you’re ready to answer this question at your next job interview:

Pick the best answer:

AMy name is Andrew Franklin, I am 28 years old, and I am looking for a job that pays well.

BHello, my name is Natalie Price. I have two children and I love playing billiards and travelling. I am 33 years old.

CHi Mr. Simon, my name is Stanley Clark and I am a certified Project Management professional known for completing projects on time and on budget. I am passionate about building agile work culture and delivering results.

DHi Mr. Simon, my name is Dorothy Hanson. I have previously worked as an accountant in retail, but currently I am trying to transition into the field of healthcare.

FAQ

What does a host do at Texas Roadhouse?

How should I prepare for a host interview?

1. Set aside enough time. Dedicate specific time, conducting the interview in an appropriate location, uninterrupted by email, telephones or other employees. …
2. Read the resume first. …
3. Write a good job description. …
4. Know the intangibles. …
5. Write some specific questions.

What kind of questions do they ask in an interview for a hostess?

• A customer enters and demands to be sat immediately. …
• How would you accommodate customers with special diets/allergies? …
• On busy nights, how do you ensure customers who must wait are comfortable? …
• What is the role of the host/hostess? …
• How do you handle tense situations with customers?

What should I say in a host interview?

• What were your primary responsibilities at previous jobs?
• Why did you leave your last restaurant job?
• Are you fluent in any other languages besides English?
• Why do you want to work here?
• What do you enjoy about the hospitality industry?